Customer Ratings & Reviews
- Model:
- VR1AM7040WG
- |
- SKU:
- 5775706
Customer reviews
Rating 4.1 out of 5 stars with 1085 reviews
(1,085 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the POWERbot™ Wi-Fi Connected Robot Vacuum's cleaning performance and powerful suction, noting that it effectively cleans carpets and removes pet hair. Many appreciate its ease of use and relatively quiet operation, while the intelligent mapping feature is also praised for its effectiveness. However, some users point to shortcomings in battery life, navigation, and the small dustbin capacity, along with occasional app connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice vacuum cleaner. It perform the job without issues.
I would recommend this to a friendRated 3 out of 5 stars
JUST OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - POWERbot R7040 App-Controlled Robot Vacuum with Edge Clean - Neutral Gray is just OK
No, I would not recommend this to a friendRated 5 out of 5 stars
Quiet and effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, quiet operation and is very effective
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like to buy it again ................................
I would recommend this to a friendRated 3 out of 5 stars
Works really cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does its job every day , Dont expect it like a regular manual Vacuum cleaner.
I would recommend this to a friendRated 3 out of 5 stars
Charger failed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this with a appliance package & the charger stop working shortly after
No, I would not recommend this to a friendRated 3 out of 5 stars
clunky and gets stuck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got this free from buying appliances, not as good as others, but free is good too.
No, I would not recommend this to a friend- Pros mentioned:Cleaning performanceCons mentioned:App
Rated 4 out of 5 stars
Good Robot Vacuum with some issues
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This robotic vacuum has definitely made steps towards making my life easier... with a few exceptions. The initial setup is relatively easy, especially if you dont care to use some of the more advanced features (such as the Samsung Smart Home app). It's literally plug-and-play to get it to start it's first time... Plug it in, let it charge and hit play on the remote. That said, there's a few things to keep in mind. First, when positioning the dock, be sure it's someplace fairly centrally located, as when the vacuum is spending its time trying to get back to it, if it cannot see the IR from the dock, it spends a great deal of time bouncing off of walls until it does locate it. Also, be sure the floors are relatively uncluttered or it will hang itself up on things if it can drive up on to them. I'd also recommend doing a good vacuuming with a full size vacuum before configuring this to 'set it and forget it' as the brush gets filled with hair fairly easily and the capture unit inside is relatively small. If you're looking to use the Samsung Smart Home app, dont bother. It's completely incompatible with Android nougat (7.x) making it unable to locate your wifi network in your house. If you are able to get it to connect using an older mobile platform (I used an IOS device) it still doesn't seem to work as expected. Configuring it with an IOS 10 device I was able to finish the setup, but as soon as it finished, it claimed it was disconnected from the AP and I could not change that even going through setup again... but strangely enough it would still send me messages that it got hooked on something so I could go find it. As far as how well it vacuums, it seems to do a pretty good job, and being that it would go about its business on a schedule, it should be easy to keep up with regular everyday household dust. I would recommend this to others, but that recommendation would be more whole-hearted if the app was functional.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Suction power
Rated 4 out of 5 stars
A must have for someone with Pet and a hardwood fl
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing has good suction, my floor is hardwood and I have a carpet in one room; this thing has no issues navigating from one to other. It finds it way easily and when required goes to the charger on its own. We have a pet at home so a Robo vacuum is god send. Also I do not think you need more HP of the higher model if your house is all hardwood. One big short coming in detecting stuff is that it cannot neatly detect things like speaker stand where the base is an inch above ground and is standing on spikes; nor does it detects the legs of our bed most of the time; the bigger issue due to this is that it keeps banging it self against stuff ad gets scratched in two days of use looking really ugly. I hope Samsung will do something about it in future firmware updates. As otherwise this is gonna look like a scrap piece in few months. This thing cleans edges; can detect walls and goes slowly towards them; if it finds a small object it tries to push it off if it cannot (say it’s a chair); it will try to work around it. Which is very nice. Connecting it to app was smooth except you may have to use remote to switch it on if you cannot see AP on the device. It did get stuck on one of the slanting leg of our TV unit; and it sent us a message about that. Disconnect power cord it sends us a message as well; pretty neat. I could not find a way to add my house map to it using the app; perhaps it does not support it? If that is important to you check with Samsung. The manual talks about tape which we can put it so that it will not go beyond that; this model does not come with any of that stuff. It could have been good as we do not want it to go to our dining area. Overall, I am happy with this device cleaning; it would be great to get ability to define house map for this and a firmware update which can stop it from banging against stuff which is a little off its path.
I would recommend this to a friend Rated 2 out of 5 stars
Cool for a week... Then not useful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The samsung app isnt very helpful and the room sensing could be better. Doesn't work well on carpet. On the kitchen tile it worked well... if it could ever get there. I do not suggest this product if you have an open concept home as it'll just keep doing laps in a single corner.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Samsung values your opinion, Bbyjay. Thank you for letting us know what you think about the vacuum. ^Jecca
Rated 3 out of 5 stars
Timeless purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It saved me for having to vacuum a large home.Great technology
I would recommend this to a friendBrand response from Samsung
Posted .Hey snapdragon, that is awesome to hear! Thank you for your loyalty to Samsung. ^SuSu
Rated 3 out of 5 stars
Complicated set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have actually yet to use this because instructions seems difficult
No, I would not recommend this to a friendRated 3 out of 5 stars
Always loses disconnection
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It always seems to lose connectivity to the home base
No, I would not recommend this to a friendRated 1 out of 5 stars
not that impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.with an invalid husband and a full-time job, i thought a robot vacuum would be handy to keep the floors clean on a daily basis while i was at work and he napped. however, i have been unable to get the phone app to work for scheduling daily cleanings. although i have read that this robot does not memorize the floor pattern, it seems to be stuck in a set pattern, and will not move from one room into another unless it is picked up and set down again. it cleans the tile floor in the kitchen well, but does not do a very good job on the carpeting in the living room. the manual that came with it is useless. i will be returning this item.
No, I would not recommend this to a friendRated 3 out of 5 stars
It’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having difficulty mapping out my home. Runs over same place a lot.
No, I would not recommend this to a friendRated 3 out of 5 stars
decent not super powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good mid level vacuum for small to medium area. battery dies quickly
I would recommend this to a friendRated 2 out of 5 stars
Stopped working after two uses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these for Christmas Gifts Nov 22. Not thinking of the return policy it was two late to return to Best Buy since they where purchased over 30 days ago. Our Daughters is fine but not ours. Hopefully Samsung can fix it or replace it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Hoov! I'd like to provide this link (https://bit.ly/2Ttrnpp) that has some steps you can take if the vacuum will not power on. ^Jecca
Rated 1 out of 5 stars
Not Samsung's finest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine never "learned" the house layout. It always had a very haphazard cleaning path, with plenty of missed spots. Even so, it got the job done reasonably well. Occasionally we would just sweep out the problem areas, and the house stayed pretty clean. Unfortunately, there were constant syncing issues with the app, and after a year the docking station stopped working. Customer support was a hassle and the new dock they gave us only lasted a month. After seeing how consistent my friends Roomba is I'll probably try that next time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi redmnm98! I can give you this link (https://bit.ly/321M3Hv) that has some troubleshooting steps for when the docking station is not charging the vacuum. ^Jecca
Rated 3 out of 5 stars
Robot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Robot is ok. Compared to Roomba its not that good.
No, I would not recommend this to a friendRated 3 out of 5 stars
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok and does the job. nothing great about this.
I would recommend this to a friendBrand response from Samsung
Posted .Bala, I am glad to know your new POWERbot is doing its job! Thank you for taking the time to tell us so! Remember to download your user manual from Samsung.com to be sure you get to enjoy all the features your vacuum has to offer, thanks! ^Mae












