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Customer Ratings & Reviews

Your price for this item is $49.99
The comparable value price is $159.99

Customer reviews

Rating 4.3 out of 5 stars with 5098 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 5,098 reviews
  • Rated 4 out of 5 stars

    Like them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these. They are comfortable. Just have to get adjusted to them being sensitive and will hang up call when you are trying to adjust them. Sometimes they do not stay in your ear and will not stay connected if they fall out, or if you touch them the wrong way. You will have to place them back in the case. The battery doesn't ;ast a long time, but I still like them. Hopefully their will be an update to correct these things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are incredible! The noise canceling is great I use them whennI travel and works like a charm. battery last a lot and charge super fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy Buds Pro True Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not fit properly in my ears. They would easily fall out if I opened my mouth, slightly shook my head or bent over. This is the only reason why I gave it a 3 star rating. Also, I was afraid I would lose them. Otherwise, sound quality was excellent and pairing them to my Samsung Galaxy S8+ was easy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There!

      Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.
      https://www.samsung.com/us/support/answer/ANS00087422/

      If your Samsung Galaxy device is lost, here's the link on what to do:
      https://www.samsung.com/us/support/answer/ANS00080182/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144230185

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 4 out of 5 stars

    Great but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my wife. Loves them. Great battery life and pretty comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ann's Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear bud are the best! I have tried all kinds...finally found a set that is really comfortable and the sound is very clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great but dont stay in my ears well. I do like the sound canceling

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Won't Stay Put

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good, but these "pro" buds have an extra bulge near the earpiece that make them fall out of my ears almost constantly. Other Samsung buds don't have this bulge. It's in such a weird spot - even when I *very carefully* put the buds in, exactly following instructions so they finally *feel* secure, a few head turns later I find they pop right out. I had to return them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, austeninc. Thank you for taking the time to share that experience. Samsung is continually improving its products and services, and your feedback is vital to that process. I hope to have another opportunity to show you how great our support can be! ^Kayla Samsung

  • Rated 5 out of 5 stars

    Exactly what I wanted!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing! Exactly what I was looking for. Sound is top notch, with an EQ system found in the Galaxy Wearables app. Once paired, they work seamlessly with your Samsung phone. I was a bit hesitant because I bought these specifically for working out, and they did not budge once! I even shook and shaked my head like a fool to see if they would fly out and they stayed in place. Touch controls are responsive and react accordingly, so if your intent is to raise volume, it does that instead of skipping forward or backwards. Very happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gave them as a gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my brother and he loves, noise cancelling is great and battery life is good, and from what he says they're really comfortable and he said they're 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good but easy to come out of ear. sound is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big fan of ear buds, but I love these. They are comfortable and they don't fall out easily. They have excellent sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not stay in my ears, always falling out. Sound quality is good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This only comes with one size rubber tips unlike the buds plus. Sound good but half the batter life of the buds plus.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Battery life is very good. Only con is no additional silicone ear tips for differnt sizes were include. Have to purchase separately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buds yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds. I can see where they may not fit all ears. My husband tried them and didn't find them comfortable but I did. Great sounds and I love how you can use either bud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good but I don't like how they keep falling maybe I just need to get used to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased These A Couple Years Back.. Still Have Them And They Still Work Great.. I'm Sorry But I'm Obsessed With Samsung. Thank You..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but having trouble sitting in my ear. Overall amazing product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. Only complaint is the controls on the earbud are in an inconvenient spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hearing help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggle to hear. Blue tooth is my best bet while using a phone. I bought these to replace my lost galaxy buds. These actually startled me when I had them on. The noise cancelling was active without music playing. When I started the car and drove off I noticed my tinnitus was virtually gone. It was shocking. I have used otherwise cancelling phones that were not as noticeable help as these. The incident inspired me to seek more help. I am going to try hearing aids.

    I would recommend this to a friend