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Customer Ratings & Reviews

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Comp. Value: $159.99

Customer reviews

Rating 4.3 out of 5 stars with 5097 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 5,097 reviews
  • Rated 5 out of 5 stars

    Love them! Better than beats!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly with a Samsung Galaxy cell phone. Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds pro

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best its my 2nd favorite twb love the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. My wife loves them. Charge time is great. Long lasting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Buy These

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality best ever. These are much better than the originals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my wife, the baterie is good and quality is nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I charged them up and my phone hooked up with no problems and in seconds, I was rocking. The audio is not bad, a little light on the low in and overall sound is kind of thin but not too bad for ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice carrying case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound upgrade from the Galaxy buds+ bettery looking battery case

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Misinformed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would fall out a lot had troubles with the silicone earpiece it sounds great it's amazing but it's just bad development

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Johnray!

      Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your Samsung Galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.
      https://www.samsung.com/us/support/answer/ANS00087422/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144239647

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with sliding and popping out of my ear. The battery also don't last as long as advertised. Disconnects from time to time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones, they are comfortable and have good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, i just love what akg did here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the headphones, I really recommend!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TOO BIG!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed! I bought these for my boyfriend for our anniversary and my boyfriend has BIG ears but these earbuds were still too big for his ears, he couldn’t wear them for longer than 30 minutes without getting headaches and his ears aching! He said the sound quality was great, he loved the color but they were horribly uncomfortable and way too big.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rocking with my new buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and makes me happy to hear great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect addition to my new phone. work great. Good sound. Comfortable fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy Buds Pro True Wireless Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pair of Buds. Look nice and sound great. Great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are better than the buds live, but not sure these are worth the normal price. The battery doesn't last too long with ambient sound on. If you find them on sale, it may be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality great sound fit really nice in my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are awesome and true sounding!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not so fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big for my ears. I returned them and got the Buds II

    I would recommend this to a friend