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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5958 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 5,958 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a birthday gift for my mom a year ago. She absolutley loves them and still uses them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! So happy with these ear buds. Love Samsung products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods I bought for my new android, works very clearly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Find a better priced option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are just not good anymore. With far better options on the table. The price is no longer justified by the quality. These will fall out of your ears. Unlike the galaxy buds+ of a previous gen. This product does not include the little rubber thing that keeps it in your ears. I've definitely had to stop my bike more than once to try to find the single earbud

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Purple, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Buds2 Pro. We value your feedback as we improve the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Please feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Perfecto!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in every way!!!!!! I couldn't do my job well without these!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. Ambient setting is amazing. They are a little uncomfortable in my ears tho.

    I would recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somtimes the button for pause is sensitive amd either wont press or will skip forward

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AJFIELD, thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. The touch actions are set to single tap and tap and hold by default. To use all touch actions, from Galaxy Wearable, tap Touch controls to activate the related features. Lightly tap the touch pad one time for the following options: Play a track. Pause a track. Quickly tap the touch pad two times for the following options: Play the next track. Answer or end a call. Quickly tap the touch pad three times for the following options: Play previous track (if done in the first three seconds of a track). Start the current track over at the beginning (if done after the first three seconds of a track). Touch and hold the touch pad for the following options: Activate a custom shortcut. See Touch controls for more information. Decline a call. Hope those tips help with your touch pad controls. If you would like to share any other feedback with us or if you would like any additional assistance, feel free to reach out to Samsung Support at your earliest convenience. We're always happy to help! Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad at all. All around good product. 4/5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not expect..it will be in that good condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I have an older pair, these are better. The ambient sound is much better with these than the older version.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Do not buy for IOS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound fantastic, basically everything I was looking for in buds. The downside is no iOS app to control the extra features. If you have an android get ‘em.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service great quality of product I really enjoyed buying the product here.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Longevity is bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having them for 1 year one ear bud stopped working. Before that they were a great product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Lavon

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an very good bluetooth the right side always go out i would not recommend these too anyone but the sound was good when fully working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my headphones, excellent upgrade to replace my old headphones. Colored to be able to personalize and very easy to connect and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great with a Samsung phone due to the ecosystem. I wish they were a bit more comfortable for longer durations (4+ hours of use)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones ive ever had. They paired immediately to my Google Pixel 7 and ive never had an issue with them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from apple to Samsung. I still like the transparency mode on the AirPods better but the galaxy buds come in as second best. Definitely a good option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epic listening

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The different functions were mindblowing. We would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds2 Pro earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to rate it. Because I them as gift, But I have the a pair and they are great I've had them for about a year now

    I would recommend this to a friend