Customer Ratings & Reviews
- Model:
- SM-L310NZGAXAA
- SKU:
- 10468367
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Durability
Rating 4.8 out of 5 stars
- Comfort
Rating 4.8 out of 5 stars
to a friend
Bad Watch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine at first. Now, nothing but inconclusive shows up! I've reset and installed as a new watch. Still, inconclusive. It cannot come up with that reading all the time. Purchased on 7/25/2024 as my doctor recommended me to get a watch to monitor my heart rate/afib. He DID NOT suggest this watch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there JerryM, thank you for finding the time out to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. In order to utilize the ECG feature on your device, a Samsung Galaxy smartphone with Android 7 or later and the Samsung Health Monitor app is required. Here's how you would measure ECG: > From Samsung Health Monitor, tap ECG. > Rest your finger lightly on the Home button to begin the ECG. * After a moment, your ECG is displayed on the screen. > Tap Add to add any symptoms you are experiencing. > Tap Done when you are finished. Without having more information available regarding what you may be experiencing with your feature and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
Bad pirchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return two watches because it would not pair with my phone and Samsung was no help.
No, I would not recommend this to a friendNot a Good Health Tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it would never read heartrate , finally got the ultra and its better
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Andy, thank you for taking the time to share your sentiments with us about your experience with using the Samsung Galaxy Watch7. We appreciate your thoughts as we strive to make improvements with the functionality and design of our product line. Samsung Health measures your heart rate using lights and sensors located on the back of your watch. But you’ll need to make sure you're doing things properly to get the best measurement results. Check out the following information:
* For a mid-workout measurement, take a brief break before taking your heart rate.
Take measurements when seated and when you are relaxed for the most accurate reading.
* Do not move your body while taking heart rate measurements. Doing so may cause your heart rate to be recorded inaccurately.
* If the measurement is very different from the expected heart rate, rest for 30 minutes and then measure it again.
* If your heart rate is extremely high or low, measurements may be inaccurate. Wear the watch snugly above the wrist. Do not fasten the watch band too tightly. Avoid attaching third-party bands to your watch, and only use the band included with your watch or a Samsung-approved band specifically designed for it.
* Measurements may need to be repeated at least five times for the most accurate results.
* Remove the protective plastic from the heart rate measurement sensor before taking measurements.
* If the heart rate sensor is not working properly, wipe the sensor, and adjust the position of the watch to sit above your wrist.
Feel free to review, "Monitor your heart rate on your Samsung smart watch" to learn what factors may impact the accuracy of the heart rate monitoring feature. Let us know if you would like any further assistance afterward by contacting Support. Thanks for being a loyal Samsung customer. - Debra
Robbed of $189.00 by Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy add did NoT state that the Samsung watch was Incompatible with the IPhone !! I’m now stuck with an inoperable Samsung paperweight!
No, I would not recommend this to a friendBattery not lasting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is not holding charge. As soon as you take it off the charger, the battery runs down and the watch dies. Less in an hour
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KeishaS, thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch7. Your constructive feedback allows us to make improvements on our devices. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions for us afterward or if you'd like further assistance by contacting Support. Thanks for choosing Samsung! - Debra
Samsung watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Watch was nice but unfortunately roodie service delivered to wrong apartment
I would recommend this to a friendDefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device was completely defective. Had numerous people attempt to make it functional.
No, I would not recommend this to a friendGreat watch, but...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Galaxy Watch 7 is a really good addition to my S24 Ultra; however, the battery is so terrible, i almost wamt to return it. Why wouldnt you make a watch that lasts 24 hours? I'm supposed to be charging my watch in the middle of the day? At night when I sleep? Why would you have such great sleep monitoring if you have to charge it while you sleep? Absolutely terrible. My FitBit watch lasted days without needing to he charged. Ridiculous.
No, I would not recommend this to a friendMissing computer.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not receive any thing from this. I received a table cloth and Christmas star. Not a computer.
No, I would not recommend this to a friendDisappointing ....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phones health features are incompatible with Android
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Jonbon, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We would be more than happy to assist you with whatever you may be experiencing with your device but we need more details regarding what may be occurring before we can do so. Please feel free to reach out to Support if you would like any further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer. -- Debra
Not a Apple Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly moving from a apple watch to a Samsung was not a good experience. The Apple Watch just has features that this does not and I don't like the difference in being able to customize the Watch Face or a few other settings that differ between the two. I have since switched back to IPhone and the Apple Watch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy BrownBear, thank you for sharing your feedback with us about your experience with using the Samsung Galaxy Watch7. We value your candor as we strive to improve the functionality and design of our product line. The Galaxy Watch7 is an awesome choice for those looking for a health-focused, AI-powered smartwatch. It offers a range of amazing features including advanced health tracking, AI-powered insights like Energy Score, and a powerful processor for smooth performance. To customize a watch face on your Galaxy Watch7, you can either use the watch itself or the Galaxy Wearable app on your phone. From the watch, press and hold the watch face, then tap "Customize" to modify aspects like colors, complications, or hands. Alternatively, use the Galaxy Wearable app to browse and select watch faces, and then tap "Customize" to modify them. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
Worst Galaxy Watch Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst Galaxy watch I've owned (I've had 5 of the 7). The battery life is horrible, sleep tracking is the worst I've seen on a smart watch and notifications are hit and miss whether or not they go through the watch. Using with a Galaxy S25 and it still sucks. Would not recommend this watch to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tatufrank, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you've noticed a decline in your battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If your Galaxy Watch7 isn't tracking your sleep properly, it could be due to a loose fit, incorrect settings in the Samsung Health app, needing a restart, or issues with movement during sleep. Please ensure that your watch is worn snugly on your wrist, check your sleep tracking settings are enabled, and restart both your watch and phone. Feel free to check out, "Samsung Health has incorrect or missing sleep data" to help resolve what you have described to be experiencing with your device. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra
Issues with charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this watch less than a month and am already having problems with charging it. It will no longer charge beyond 4 percent. Will have to return or exchange it. Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Samsungnomore, thank you for finding the time out of your day to share your experience with using your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" and "Samsung smart watch will not charge or power on' to learn what factors may be impacting the life of your device. If you would like to share any other feedback with us or if you would like any further assistance afterward, please feel free to contact Support. Thank you for being a treasured Samsung customer. - Debra
Don’t like the 7
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked it I guess. It just stopped working after a month. Wouldn’t charge or anything. Maybe defective
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there JeremaineD, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung smart watch will not charge or power on" to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Support at your leisure. Thanks for being a valued Samsung customer. - Debra
Samsung customer service is trash.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch is already broken and a piece of garbage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy EddieBJJUSA, thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7 with us. We appreciate your feedback as we continue to strive towards improving the functionality and durability of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your Galaxy Watch7 and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
Watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch Sucks doesnt stay connected to bluetooth and last only a day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there MattS, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "Bluetooth device won't stay connected to Galaxy phone or tablet" and "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your device. If you would like any further assistance afterward or if you have any questions for us, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
:(
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never even received this, when reaching out they did not provide a refund or a solution.
I would recommend this to a friendTerrible battery life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life on this watch is terrible. I will have to return product unfortunately.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for contacting us, Rich. We always love hearing from our customers as we continue to make improvements. We noticed you are reaching out to let us know about your experience with our Watch7. The Watch7 has a rated capacity is 425 mAh for 44mm and 300 mAh for 40mm. If you are experiencing shorter battery life, it's important that you check and make sure your watch's battery is up to date with the latest software. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If you have any further concerns or questions, reach out to us at Support. -Kelvin
Samsung Watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the watch its display is great and the features it has are very well worth the price overall A+
I would recommend this to a friendI Love My Galaxy Watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my samsung watch 7. The setup process was easy and connected to my phone with no problem. The functions are easy to navigate and use. I really enjoy using for my workouts and tracking my daily activities. I highly recommended buying this!!!
I would recommend this to a friend