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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 532 reviews

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87%
would recommend
to a friend

Customers are saying

Customers recognize the SmartCam HD Pro Wireless High-Definition Security Camera's excellent picture quality, ease of use, and effective night vision as significant strengths. Many also appreciate the straightforward setup and the option for local storage via SD card. However, some users experienced connectivity issues, and a few found the camera's price and size to be drawbacks. The camera's performance is generally viewed positively, despite these minor shortcomings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 532 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    solid camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very happy with purchase. ez set up, get app to remote into. great image quality. very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motion sensor is not strong enough to work in my den that is 35 feet across. I really liked the fact that it uses an SD card though and not some subscription. I returned it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    good resolution easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has good video quality for the price. three resolution settings. easy set up using the smart things app along with the hub

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good, I like that it's two way

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great! The camera is easy to use! Best Buy had it in stock!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    This product is the best you can get for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up could be a bit easier, but not too challenging. The picture quality is excellent. You can communicate remotely...very nice. I use them for my business and they are great. One improvement would be that you can only view one camera at a time and the sensitivity is a bit too sensitive, I had a moth that set it off until it was removed and it was on the least sensitive setting...long story short I will buy more no question and nothing out there is better for this application.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine for viewing but not good for recording

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera records in 5 minute clips that are hard to combine, download and send. I am using this as a pet cam and have not be able to successfully share video with my vet. I tried using both DropBox and OneDrive (in 5 minute clips) and the video was not viewable . I called the help line and they were not able to help me and the instuction manual was no help either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    flawless camera- exceeded my expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already got 2 wireless cameras. I could see it from my out of the country trip last month. Just to make sure you have wireless connection in that country. I want to buy a couple more. Love it. With a 128 gb card, you can store continous recording for about 8 days.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    great for monitoring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these, one on the front of the house and one in back. Have no problems setting these up, used sd cards on both cameras for recording. Alerts with pictures are sent to gmail and picasa(no smartphone) when motion is detected. Continues recording will cover almost 7 days.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy setup and great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a cabin to hook up to the rest of our smart things. Setup was a little weird, but worked fine. Video quality is awesome and setting up access through Android and Apple devices is really easy. Probably buying another one for home now.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Works Great, but doesn't alway Connect to Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two Samsung SNH-P6410BN cameras for use with SmartThings Home Automation. They are advertised as compatible with SmartThings. These Cameras are constantly disconnecting from the Wi-Fi connection and become unavailable to live streaming. I've had to constantly restart the Cameras by power cycling. When they work they look great. Samsung Techs say they are aware of the connectivity problems, but have no ETA on a fix. Disappointed this bug was not found by quality control.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great camera in low light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for the money. Very clear picture. Very easy to connect to your router. Setup only took about 5 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great camera with good quality. The speak could be louder. The price point is just kind of high considering what else is on the market.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    One thing from being perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing this camera I have read tons of reviews about it on how good it was and everything. The one thing that was not mentioned was when using it as a baby monitor you hear a quiet ticking noise. I thought at first it was a bad camera but after exchanging it once the second one had the same ticking. I figured out it was the camera's running noise when I put my ear up to it. Other than that it is a great camera nice wide angel and clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have however it losses wifi and have to reconnect not to bad but if you away from home you can't do it that's w it gets 3 stars picture and sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and easy to set up and use. Can hear what's going on and can talk through the camera as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera for our need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because it is compact and "fits" in our bookcase without standing out. I also like it because I can access it on my cell phone and see and talk to my puppy through the phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE TWO OF THESE CAMERAS. VERY EASY TO USE. PLAN ON GETTING ANOTHER ONE.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Use for pet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera to use for checking in on my dog while I'm at work. Sound is good and picture quality is good. The app that goes with it is really easy to use and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Amazing picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is super clear and love the wi-fi option! Super easy to connect to wifi and to SmartThings hub. Love the night vision option too. Ability to record for free with memory card is great instead of paying monthly fees.

    I would recommend this to a friend
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