Customer Ratings & Reviews
- Model:
- GP-LBU019BBAWU
- SKU:
- 6348264
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the SmartThings White A19 Smart LED Bulb's ease of use, brightness, and compatibility with SmartThings. Many appreciate its affordability and straightforward setup process. However, some users point out the need for a separate hub and occasional connectivity issues. The energy efficiency and automation features also receive positive feedback.
This summary was generated by AI based on customer reviews.
Limited Features & Needs a Hub
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a basic LED single hue (color) bulb that emits a 2700 Kelvin warm light. The light itself is pleasant, similar to an incandescent bulb. But the bulb requires a hub and can’t be controlled directly. Plus, the SmarterThings app that programs it is cumbersome, unintuitive and has a steep learning curve. Once you add a hub and figure out the app, the only controls on the bulb itself are turn on/off and a dimmer (setting on/off times are a feature of the app, not the bulb). If you already own a hub, then this could be worth considering. But if it’s your first foray into a smart device, it’s not worth having to buy a hub and dealing with the app.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback on the SmartThings Smart Bulb! I am sorry to hear that the SmartThings App is not meeting your expectations. You can find helpful information about the features within the App, including how to use the Bulb and other devices in custom automations and scenes, on our Support page here -- https://support.smartthings.com/hc/en-us/categories/115000465506. The custom automations and scenes take the Smart Bulb beyond manual on/off and dimmer controls so you can have your Smart Bulb automatically carry out the actions you choose. If you have questions, or need assistance, please reach out to our dedicated SmartThings team at 1-866-813-2404 or [email protected]. Thank you! ~Samsung Brand Ambassador
Good product, but misleading info on the website
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I did our homework before we decided to go with Samsung. The Best Buy website is wrong as it said the hub was not necessary and when you try setting it up...first thing it says is you need the hub.
I would recommend this to a friendSNEAKY ADVERTISING
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought several of these lightbulbs, which packaging states compatible with Amazon Alexa. That’s all the box said. Well once I bring trying to sync them I found out the bulbs will not work without a $55-$70 hub. This is the most misleading packaging as it doesn’t not mention the need for a hub; essentially setting you up to forcefully buying a hub or returning the bulbs ( if you still have the receipt). I will certainly not be buying any other SmartThings/Samsung products and advising anyone interested in upgrading their home to stay away from this sneaky brand. VERY UNPLEASED
No, I would not recommend this to a friendBrand response from Samsung
Posted .We apologize for any confusion, Vonna! The SmartThings Bulb is designed to work with the SmartThings Hub, or a device with SmartThings Hub functionality, and will not connect directly to Alexa. Once the Smart Bulb has been connected to the SmartThings Hub within the SmartThings App, the device can be integrated with Alexa by enabling the SmartThings Skill for Alexa within the Alexa app. If we can assist in any way, please reach out to our dedicated SmartThings team at 1-866-813-2404 or [email protected]. Thank you! ~Samsung Brand Ambassador