Customer Ratings & Reviews
- Model:
- F-SS-PRES-001
- SKU:
- 4481808
Rating by feature
- Value
Rating 3.2 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.5 out of 5 stars
Customers are saying
Customers are pleased with the SmartThings Arrival Sensor's easy setup, reliability, and home automation capabilities. They appreciate the notifications it provides and the range it covers. However, they have concerns about its battery life and connectivity issues.
This summary was generated by AI based on customer reviews.
Battery dies quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery died within 2 days of use on my dog and was slow to update status. Not what I was expecting so I returned it.
No, I would not recommend this to a friendGreat Use to Open Doors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use the fob to open electric doors. I do use keys anymore.
I would recommend this to a friendAmazing technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the technology that samsung has on their products.
I would recommend this to a friendGreat Piece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always with SAMSUNG products Great keep up the good work
I would recommend this to a friendFound keys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attached to keys . Can make sound to help find them.
I would recommend this to a friend- Cons mentioned:Response time
not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not work well at all, very slow response, would not buy again.
No, I would not recommend this to a friend Never used after buying
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s bulky, not easy to carry in pockets everytime with your keys
No, I would not recommend this to a friend- Cons mentioned:Battery life
Battery died in one day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery went from 100% to 15% in a few hours. Do not buy
No, I would not recommend this to a friend Unrilable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is hit or miss if this works. Something ms it says it is home when it is not.
No, I would not recommend this to a friendDecent sensor.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work all the time. Not the most reliable arrival sensor.
No, I would not recommend this to a friendDidn't always work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't always work. Kind of frustrating to my wife and I.
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello Johns, If you are still having issues with this sensor, please call 1-800-SAMSUNG. Select the “#” key, then press “1”, and then press “5”. They will be able to further assist you with this product. ^Michelle
Not Zigbee Compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In spite of being Zigbee compatible I could not get the device paired with Wink. Looks like it has to pair with a SmartTthings Hub. A bummer as I'm increasing the amount of connected devices and this seemeed like a novel addition.
No, I would not recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hoped to be able to trigger lights when I get home, but the signal is just not strong enough or fast enough to make it useful. I have many Smartthing devices around my home and love them. But, this was a waste.
No, I would not recommend this to a friendworst presence sensor ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not work half the time. the battery drains super fast and are expensive. does not have accuracy for location and presence. big and bulky. the audible sound is faint for tracking lost item it is connected to.
No, I would not recommend this to a friendWaste of piece!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a waste of money and do not buy! Connectivity is not good and the automation with Samsung SmartThings is not reliable. Waste of money and one of the worst ever purchase!
No, I would not recommend this to a friendDon't bother
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like other people, I found the phone based arrival sensor is far more reliable than this thing. Not worth the $20.
No, I would not recommend this to a friendDon’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is useless. If you have a mobile phone, it will work the same, only better. Unless you have a child that will carry it around, and doesn’t have a mobile phone, it is useless.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the worst smart home tech I have bought.... this includes the switched I have that only work 50% of the time.
No, I would not recommend this to a friendVery bad and useless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely useless and inaccurate. Disconnects frequently. I bought a couple of them and now I am throwing them away.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Some issues.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was a breeze. Had the sensor up and running within a few minutes. I put the sensor in my wife's car, which we usually park in the street (about 30 feet from hub). The issues almost started immediately . It kept reporting that my wife had left the house and withing the same minute it would report that she was back. My wife was next to me the entire time. To top it all off, the battery shows at 75 percent and it hasn't even been one day!!! I will replace the battery and see if that helps. I must say that I've been a smartthings fan for a while now and I've NEVER had any issues with any of their other products. I still highly recommend Smartthings to anyone wanting to automate their home. I will post an update if I get better results after replacing battery.
No, I would not recommend this to a friend