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Customer Ratings & Reviews

Model:
F-SS-PRES-001
SKU:
4481808
Your price for this item is $19.99

Customer reviews

Rating 3.7 out of 5 stars with 295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are pleased with the SmartThings Arrival Sensor's easy setup, reliability, and home automation capabilities. They appreciate the notifications it provides and the range it covers. However, they have concerns about its battery life and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-295 of 295 reviews
  • Rated 1 out of 5 stars

    Pretty Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device only tells you when a person/thing is home or not. Might be useful for pets, but that was not our intended use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of garbage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would not work and didn't do anything it described that it would do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work with Samsung hub

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t make this work with my Samsung hub, so I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap ****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work whatsoever at anything unpairs every day and is just a piece of trash that is useless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hub faulty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub keeps dropping it's zwave and network connection. Worked great for about the 1st month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORST!..

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this item, doesn't work at all as intended.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Impractical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes forever to be detected by the hub. The worst product from samsung.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time. Get the beacon things app and a Bluetooth tracker

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    works but eats batteries + worst app ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't take my word for it. Read reviews for whatever version of the app you intend to use. IOS is currently down to 1.5 stars, and wouldn't be that high if it weren't for the popularity of the older version. Pay special attention to those written wiithin the last couple of months. The V2 release has been a joke and still isn't right even 10 weeks later. Also whenever you see those 5 star reviews online, click on the user name of the person who posted them. You'd be surprised to see how many of them have only ever reviewed this system, or Samsung products in general. I'll leave you to draw your own conclusions.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice addition for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially started building a smart home around wifi, but quickly began to notice overhead on the router. After adding the zwave devices, an arrival sensor made sense for lighting automation. Battery life is the only drawback. Range is great, lost key tone is loud and clear. The only way this item could be better is if it had a rechargable lithium battery.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Very little battery life and erratic detection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 of them since last July. 3 of them needed to get their battery replaced already. One sensor has lousy battery holder so the battery cannot stay in. 2 others, despite putting a Panasonic recommended battery still display low battery indication. The detection is not accurate and you can have to wait 5 minutes in front of your garage if you don't want to trigger your alarm. The mobile localization works better than these dongles. However, one good feature is that you can make them beeping and sometimes, it works...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a smarthings hub. And I do reccomend this product. This second generation product has less bugs than the original.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Won't stay synchronized

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless device. I don't recommend buying it. I use it as a presence sensor for leaving and returning home. However, it won't stay synchronized with my SmartThings hub after I've been away from my home. I have to reset the battery in the sensor and initiate a device discovery on my hub to get it to resync and work again every time I come home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sensor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are and awesome home automation sensor especially for unlocking my door when my kids get home from school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for knowing who is home at any given time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to my nephew so we would know when he was responsible for tripping the security system while we were on vacation. We knew that he took care of our cats faithfully

    I would recommend this to a friend