Customer Ratings & Reviews
- Model:
- HW-MS650/ZA
- |
- SKU:
- 5754509
Customer reviews
Rating 4.4 out of 5 stars with 1046 reviews
(1,046 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the Sound+ 3-Channel Hi-Res Soundbar's sound quality, ease of setup, and connectivity options. While some customers have expressed disappointment in the bass and volume, many are pleased with the purchase and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound bar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar gives our tv the best surround sound we have ever had!! Would definitely recommend this product.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound. Needs more Bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has great sound but the built in sub leaves a bit to be desired.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent Product for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for new 4k TV. I bought it as part of a bundle, so I got a great deal.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and terrific sound. Larger than my old one but still fits on the entertainment center.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Great sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to go with my new Samsung TV. It was easy to set up and sounds fantastic. Great price too.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
As advertised
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound at that does the job. Won’t blow you away but it’s good.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Great soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to setup and sounds great. I'm glad we added this to our TV
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is Awesome! Super loud and able to make the sound seem like it's coming from everywhere!
I would recommend this to a friend Rated 5 out of 5 stars
Amazing soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar as an upgrade for my current samsung soundbar that is close to 5 years old. This soundbar is amazing and I'm so glad that samsung has models that have the sub woofer built in. I don't have a lot of space in my room and the sub woofer for my last soundbar was really big and bulky so I wasn't even using it. Of course it doesn't sound good without it, so I upgraded to this one and gave that one to my parents.
I would recommend this to a friend- Cons mentioned:Bass
Rated 5 out of 5 stars
Can't go wrong with Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this sound bar you don't need the subwoofer in my opinion it sounds amazing
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Fabulous addition to my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great addition to the sound and quality of the tv! This sound at us in my living room!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great dynamic sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up an open box and was very pleased with the sound quality. Gets very loud.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love the sound bar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound. With everything build into one no need to worry about space.
I would recommend this to a friend Rated 4 out of 5 stars
Sound is good! Samsung software gremlins
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to be my TV sound and a WiFi speaker for the family room. I have last year Samsung 8000 series TV so they were supposed to talk easily to each other. Out of the box worked great. Then synced with Alexa. Now the TV would not connect via WiFi. Unplugged the speaker and worked as designed. If I connect WiFi with anything other than the TV it loses TV WiFi connection.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .TPMB,
Thank you for your review of this Samsung HW-M550 Soundbar System.
I am sorry to hear that you are experiencing issue with the WiFi connection.
Please give us the opportunity to assist you by contacting Samsung Customer Support via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  http://m.me/samsungsupport
4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Ambassador
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and great sound production for movie/game room
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound & Samsung Super!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Sound...Help from Samsung to set up! Like Samsung & Best Buy!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Can't imagine Tv without it. Only need one remote as it syncs up instantly.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 4 out of 5 stars
Avg sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar looks great but delivers bag sound. Very easy to Bluetooth to
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar. It is just what I wanted and the sound is exceptional!
I would recommend this to a friend Rated 5 out of 5 stars
great soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great soundbar that is very loud. I really enjoy it. The only downfall is the mobile app that's compatible with the soundbar won't allow me to sign in to music streaming apps like Pandora or sirius/xm. hopefully that will be fixed someday.
I would recommend this to a friend




