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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1046 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Sound+ 3-Channel Hi-Res Soundbar's sound quality, ease of setup, and connectivity options. While some customers have expressed disappointment in the bass and volume, many are pleased with the purchase and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,046 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar. It has excellent sound when watching movies or listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for my bedroom. Second one, sounds great without sub.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar. Easy to set up and works great with our new 65" Qled Samsung T.V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar is everything I expected it to be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 70" TV had poor sound quality, and the soundbar has made a great improvement in the audio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear sound. Music on this sounds perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of connecting and sounds great!! Item to purchase for sure!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price. Sometimes the sound does drop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy technician recommended this soundbar to improve the quality of the voices from our TV and it's definitely a huge improvement over the one we had before, because it has a dedicated speaker for voices. We are very happy with it, apart from the fact that we have not been able to synch it to our universal remote, which may be operator error!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then expected!, easy setup. deep base. Great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Great sound, but very little bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good for music, but when it comes to watching TV or movies, the lack of a sub-woofer is evident. If looking for a great movie experience, I would say look at something else.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Viking80

      Thank you for your review of the Samsung Audio Soundbar. I am sorry to hear that you are not satisfied with the bass sound quality.

      Please know that the HW-MS650 has a dedicated Bass level control on your remote.
      The button is labeled “BASS”, and is located to the right of the Volume button.
      Push the button up or down to adjust the bass volume within -6 to +6 range.
      To set the bass volume level to 0, simply press the button again.

      I hope this helps to improve your listening experience. For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Really Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for everyday tv viewing. Setup with a Samsung tv was total plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low profile, all in one unit, great sound, simple installation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Soundbars very good. Return policy so-so.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the two sound bars very much. However, I purchased three sound bars and returned one. It has now been nine days since Best Buy received the returned sound bar and have not received any credit for said sound bar. I am not happy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound for a one piece system. Lots of bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good, I have it in my bedroom and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Price is on high side but quality is worth it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good prodcut and pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and good for everyday use. Similar to bose soindbar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good I would definitely recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Awesome Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and sounds great on a screened in porch, no complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Sounds good, sub is lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to add subwoofer, the built in does not cut it

    I would recommend this to a friend