Customer Ratings & Reviews
- Model:
- HW-MS650/ZA
- SKU:
- 5754509
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the Sound+ 3-Channel Hi-Res Soundbar's sound quality, ease of setup, and connectivity options. While some customers have expressed disappointment in the bass and volume, many are pleased with the purchase and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would have to say excellent purchase good quality sound
I would recommend this to a friend - Pros mentioned:Sound quality
You’ll love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great it really flows through the house
I would recommend this to a friend - Pros mentioned:Sound quality
Good soundbar for smaller space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid sound bar. Happy with the sound in a smaller viewing area
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound bar. Has great sound and fills room with the effects
I would recommend this to a friend - Pros mentioned:Sound quality
good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a great addition to any TV, sound is terrific, looks good too
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and quality are very good! Highly recommended.
I would recommend this to a friend The best Soundbar out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar produces some incredible sounds, it has the subwoofer built in, you can listen to music via Bluetooth with it and more. Best deal out there in Soundbars. You can opt to pair a set of surround speakers to install with it, as well as a external subwoofer, but this bar by itself is awesome. You will not be disappointed
I would recommend this to a friend- Pros mentioned:Sound quality
put great sound in my room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this sound bar put great sound with my new television
I would recommend this to a friend Better than most shampoo+conditioner packs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my share of reservations with (1) soundbar+sub-woofer combo, (2) the fact that this was a Samsung soundbar prior to my purchase; however, I have to say both sets, one for living room and the other for media room, for my 2 Samsung Smart TVs, have exceeded my expectations without breaking the bank. Crisp sound and clean look.
I would recommend this to a friend- Pros mentioned:Sound quality
sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound glad I got it.........................
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is a great addition to our tv. Great quality sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar for the money! Awesome sound and quality
I would recommend this to a friend - Pros mentioned:Sound quality
Vast improvement over the Samsung TV speakers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good but I have been unable to use the HDMI cable from my Tivo box to the input on the soundbar and the ARC output to my Samsung TV. Am having to use the optical output from the TV to the soundbar.
No, I would not recommend this to a friend Quality sound and materials
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve been using the 650 for about two weeks and love it. We placed this speaker and new TV in a 500 sq ft room. It has excellent clarity and fills the room with sound. If you are a heavy base lover I would recommend the optional external base speaker. This was a quick and easy set up and coordination with my Xfinity remote.
I would recommend this to a friendQuality sound and sleek design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new TV, so needed a sound system to go with it. So many to choose from, salesman recommended this unit. Great buy for the price. Deep bass, crisp sound. Wish it went a bit lounder, but regardless, sounds great! Rewatching movies and now getting a movie theater experience!
I would recommend this to a friend- Pros mentioned:Sound quality
Very great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar has a great sound. It is very easy to use.
I would recommend this to a friendBrand response from MrSamsung
Posted .Teghbir,
I’m so glad to see that you are finding this Samsung HW-MS650 Soundbar easy to use and are enjoying the sound performance!
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach at either of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Cheers!
~Samsung Solutions
- Pros mentioned:Sound quality
Sounds awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and great look. Just little bit heavy.
I would recommend this to a friend Only ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to compliment my new 4K TV. It's ok but not surround.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung HW-MS650 Soundbar System.
I am sorry to hear that you were not completely satisfied with its sound performance.
Thank you for purchasing this Samsung HW-MS650 Soundbar System.
I am sorry to hear that you were not completely satisfied with its sound performance.
Have you tried the Surround sound control that adds depth and a sense of space to the sound effect?
There is a dedicated button for the control on the remote, located on the left just below the Play button, and is labeled "Surround".
Each time you press this button, ON and OFF alternate. When it is ON, the unit play sound over all the speakers.
When it is OFF, you can hear the sound of the original source channel from several speakers.
Here is a link to the remote-control diagram and details of its functionality on your user manual (page 16): http://downloadcenter.samsung.com/content/EM/201709/20170912120703044/HW-MS650_ZC_AH68-02994R-04-170904.pdf
I hope these tips help to enhance your audio enjoyment.
For further assistance on sound adjustment or other feature usages, please contact our Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Or find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
Great sound, occasional wifi disconnects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, works really well with other Samsung products. I have the sub and satellite speakers (swa9000s/za)hooked up to it which makes it even better. Only issue I have with it is its wifi connection, randomly disconnects, but that could be due to complexity of my network.
I would recommend this to a friendBrand response from Samsung
Posted .ChrisR,
Thank you for purchasing this Samsung HW-MS650 Soundbar. I am sorry to hear that you are experiencing issues with the WiFi connection randomly disconnecting.
Please give us the opportunity to assist you by contacting Samsung Customer Support via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you soon.
- Samsung Solutions
- Pros mentioned:Sound quality
Samsung is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.crisp clear sound, Fits with TV perfect , easy to install
I would recommend this to a friend