Customer Ratings & Reviews
- Model:
- HW-MS650/ZA
- |
- SKU:
- 5754509
Customer reviews
Rating 4.4 out of 5 stars with 1046 reviews
(1,046 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the Sound+ 3-Channel Hi-Res Soundbar's sound quality, ease of setup, and connectivity options. While some customers have expressed disappointment in the bass and volume, many are pleased with the purchase and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar sounds great, very clear and good bass.
I would recommend this to a friend Rated 5 out of 5 stars
Much better sound than TV speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was tired of watching movies and turning up the volume during speaking parts then down when music started playing... with the Soundbar I don't need to do that anymore. It is great. There are different modes based on what you watch too including movies and sports. I love it.
I would recommend this to a friendRated 5 out of 5 stars
Amazing sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar really fills the room with sound. It is very sleek and looks great under my samsung 9 series. Easy to connect and easily paired via Bluetooth to all my devices. Smart sound and surround sound are just great! I would recommend this to anyone looking for the best sound in a quality product at an exceptional price.
I would recommend this to a friendRated 5 out of 5 stars
Bought because of the terrible internal TV speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality on this is amazing. I play games at night so the bass isnt making the neighbors angry either. I love that I can add wireless rear speakers to this if I choose to later on. Another awesome thing about this soundbar is that Alexa can play music on it, control the volume, and turn it off.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best sound bar I ever got I recommend people to buy this one. It’s loud and it has the subwoofer built in and it makes a huge difference I love it I listen to music while working or play video games and it’s the best. If I ever want to buy a speaker it will be Samsung
I would recommend this to a friendRated 5 out of 5 stars
Great clarity and definition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think you need a subwoofer unless you are looking for wall shaking bass. I personally find that annoying and unnecessary; this bar has more than enough bass for me.
I would recommend this to a friendRated 3 out of 5 stars
Getting static every so often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to figure out the issue with the sound bar.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Rhonda,
Thank you for your review of this SamsungHW-MS650 Soundbar System.
I am sorry to hear that you are experiencing issues.
Samsung products are engineered to the highest standards of performance and quality and we back the soundbar system with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
Please give us the opportunity to assist you with step-by-step troubleshooting by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Or find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
-Samsung Ambassador
Rated 5 out of 5 stars
Comes with great bass!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio system in this soundbar is definitely amazing! Totally worth the price as I have it plugged into my Samsung tv and works like a charm. The bass is well leveled and controlling it from my phone for entertainment during house parties for music works pretty darn well too!
I would recommend this to a friend- Cons mentioned:Bass
Rated 1 out of 5 stars
Poor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with the sound quality with this sound bar. I new the bass without a sub woofer wouldn’t be ideal but it was non existent. The sound bar sounded like a tv speaker so I would not recommend.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Craig,
Thank you for your review of the Samsung Sound+ Audio Soundbar System. I am sorry to hear that you are not satisfied with the bass sound quality.
Please know that the HW-MS650 has a dedicated BASS level control on your remote.The button is labeled “BASS”, and is located to the right of the Volume button.
Push the button up or down to adjust the bass volume within -6 to +6 range.
Additionally, please know that the optional sub-woofer SWA-W700 is available at BestBuy to add to your audio enjoyment.
I hope this option helps improve your audio experience.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Rated 5 out of 5 stars
The Best I ever bought!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was blown away by the bass on this soundbar. Makes movies come to life. I got the wireless speakers with this soundbar but yet have the subwoofers. I listened to the subwoofers at the story, very impressive. Too expensive for me. A great buy. So, buy it.
I would recommend this to a friendRated 5 out of 5 stars
Sounds Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this speaker bar to pair with an MU8000 and I have to say I couldn't be happier. They ARC connection allows them to work seamlessly together. I have a medium size room and this bar fills it with sound. I also use it to play music most mornings and it does a fine job of that as well.
I would recommend this to a friendRated 5 out of 5 stars
Sound bar without a woofer?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an aged Samsung home theater system from 2007 that had front and side speakers as well as a woofer. Lots of speaker wire and not very compatible with today's Anynet. Huge sound quality upgrade, now we can be entertained with the richness of today's blockbuster movie hits!
I would recommend this to a friendRated 5 out of 5 stars
Great Sound for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Someone recommended the Sonos soundbar to me for my big screen tv. The price was way too steep so I chose this soundbar (open box) instead. It was easy to install and was in great condition. It makes a huge difference when watching movies (can hear the dialogue now) and listening to music.
I would recommend this to a friendRated 5 out of 5 stars
Great Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Franchesca LaComb...is The Best Manager @ Best Buy, We Love Her! Aloha.....Thank You Again! She is Very Warm & Positive! Plz Give Her A Big Raise! She Deserves it! I wish Everyone Embodied Her Authentic Aura! She is Very Magical...
I would recommend this to a friendRated 5 out of 5 stars
Subwoofer built in is a great space saver
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've now used this soundbar for multiple samsung tvs and this soundbar is great. highly recommend if you dont have the space for a subwoofer to go beside your tv as this one has it built in.
I would recommend this to a friendRated 4 out of 5 stars
Great soundbar but with a minor issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound & bass coming from the soundbar but after 5 minutes of no input it turns off by itself. I guess it has a auto-power off after 5min of inactivity for the optical which my satellite is hooked up to.
I would recommend this to a friendRated 5 out of 5 stars
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound from the Samsung unit is great stereo, good depth of sound, and slim design. The only drawback is the mounting hardware does not work well. Suggest Rockfish unit sold at Best Buy and long bolts (5 inch) to set back so that front of speaker is flush with front of TV.
I would recommend this to a friend- Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Great soundbar when space is limited
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The majority of soundbars out there have almost no bass, which requires an separate wireless subwoofer that has to be placed somewhere else in the room. In my experience, a lot of those subwoofers don't produce thundering bass and get distorted when the sound is turned up. They fill in that gap in the audio but unless you go high end, they're not going to blow you away. Enter Samsung with the Sound+ Soundbar that has the bass built in. Is it comparable to a subwoofer, no. However, it is is impressive for just a soundbar. The room I have it in is about 20x20ft so it's a smaller room and it provides great sound in that space. The amount of bass it provides is just enough to balance out the sound and keep it nice and even without something booming behind your couch. This is a great solution for people in apartments or who are just looking to enhance the sound from their TV without adding a receiver and surround sound. I connected the soundbar to the TV with an HDMI cable using the ARC feature. For those who aren't familiar, by using the ARC port on the TV, when the TV is turned on, it automatically turns the soundbar on. The speakers for the TV stay off and all sound comes through the soundbar. The volume keys on your TV/Cable remote control the soundbar volume, meaning you don't need to keep the soundbar remote handy. For watching TV and a couple of Blu-Ray's I have mostly used the Smart Sound feature that chooses the right sound mix based on the content. Even at lower volumes the sound is very clear and crisp. One thing I found over 5-6 days of playing around with this soundbar is that you may need to make some adjustments to your other equipment to get the sound just right. For example, I have a Samsung Blu-Ray player. Due to the older soundbar I had installed, I had it set to PCM streaming for audio output. By going into the settings and changing it to Bitstream (un-encoded) and turning off the Dynamic Range Control feature that prevented the audio from being output at 96KHZ (older soundbars couldn't handle the HD audio) it drastically changed the experience. Prior to making the changes, I had to turn the soundbar up to level 50-60 to get good sound (it goes to 100 I think). With the changes made, the sound was loud and clear at around level 20-25. My point in sharing this is that if you plug this in and feel like you have to crank it up to get decent sound, it's probably a setting on the input device, not the soundbar. The soundbar has built in audio decoding that will level everything out, although I also turned off the soundbar's DRC feature. Leaving the soundbar on Smart Sound has worked well for me so far by making the above adjustments to the DVD player. When watching TV I rarely need to go above level 12. Overall, this is a great soundbar considering that it doesn't require an additional subwoofer. I have a higher end brand soundbar and subwoofer in the man cave if I want to watch something and be blown out of my seat by the sound. But for every day watching TV use and the occasional movie, I would probably never turn that soundbar on because it's too much. This one from Samsung I will use every day. I have already hung it on the wall under the TV. I have a 50" TV, so the width is 46", and the soundbar is about 41-42" in length. When centered, there is about 2 1/4" of space on each side under the TV. So if you have anything smaller than a 50" TV, this might be longer than your TV is wide. The unit is well built and attractive to look at. The remote is pretty simple but it gets the job done. Downloading the app gives you access to a few more features so I recommend doing that. Bluetooth setup and streaming was quick and simple. Since I have a Samsung phone I was also able to share the Wi-Fi settings with the push of a button and the soundbar was connected allowing Wi-Fi streaming. All in all, I would recommend this soundbar to anyone looking for something they would use every day while watching TV. The thinner our TV's get, the worse the speakers get. Most standalone soundbars are treble heavy and don't give you good sound, and a lot of people don't want a subwoofer just for watching TV. Some people don't have the space for a subwoofer either. This solves those problems and it sounds great to boot. No, the bass will not be booming, but it's there and it's controlled and it fills a gap in sound that has been missing on reasonably priced soundbars forever. Give this a few days, adjust your settings on the soundbar, TV, DVD player, etc and you will wonder how you ever lived without it.
I would recommend this to a friend Rated 5 out of 5 stars
Incredible Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung spent some serious money for the R&D on this project and it shows in every sense. This thing gets LOUD, sounds great, and the built in bass system is more than adequate for my needs in my apartment. 4K pass through and HIDEF sound are great.
I would recommend this to a friendRated 5 out of 5 stars
WOW
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Xfinity store has one of these under an 80 inch TV in their store with no sub or rear speakers. Amazing I have the sub & rear speakers and this kicks it real nice Music, but movies with the seperation is really nice
I would recommend this to a friend




