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Customer reviews

Rating 4.4 out of 5 stars with 1046 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Sound+ 3-Channel Hi-Res Soundbar's sound quality, ease of setup, and connectivity options. While some customers have expressed disappointment in the bass and volume, many are pleased with the purchase and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,046 reviews
  • Rated 5 out of 5 stars

    Uh'mazin Audio

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the audio is fantastic! Hooks up easy and multiple inputs for many needs, among Bluetooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased as a gift for my dad. The three channels makes it easier for everyone to hear the voices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung Sound Bar works and sounds great. Easy to connect. It’s lines fit in nicely with my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the blue tooth feature so I can switch back and forth from tv to iPad for when I just want music vs tv and the sound is sweet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    goes perfectly with my Samsung Smart TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ths is a quality product. Better than expected Price was reasonable and picked it up with good service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Doesn't take up much space or doesnt block the lower part of tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for new home where a normal sound system would not work. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. Hi speed WiFi everywhere. Put it in 3 rooms in the apartment and get the same speed at the far end as near the router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is loud and clear. It is perfect for our raised ranch living room. We love it! I would definitely recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar works very well. We can operate it from many angles and distances with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All Around Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair with Samsung 10" wireless subwoofer..Good bass even if not paired with subwoofer. But great all around sound and detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the High-resolution audio quality easy to setup with all kind of wired and wireless connection support. paired nicely with my Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has amplified our listening. If the tv speakers were placed in the front, the sound would naturally be projected towards listeners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had heard this soundbar with my Samsung TV before I purchased it, I might have been tempted to upgrade, but it is good enough.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounbar for the price. Loud and clear but no dolby or dts.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Joshg74:

      I am sorry to see that this model fell short of your expectations.

      Please know that this model includes Samsung's proprietary technology to deliver deep and detailed bass by predicting sound distortion and automatically tuning the speaker's output before the distortion occurs. Hear consistently great sound anywhere in the room with tweeters that cover a much wider frequency range.

      Should you ever have any questions about using this product or would like to explore other soundbars that includes Dolby Atmos, please contact Samsung Customer Support and a representative will gladly help you.

      1) Phone: 1-800-SAMSUNG (ask for Soundbars) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport
      5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio

      We greatly value your review and will share your user experience with our product team.

      - Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass, Size
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good, but with some quirks

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set this up the first night, watched a movie and went to bed disappointed with this soundbar. After connecting the speaker to my TV via the included TOSLINK cable, plugging in power and starting up a movie, I was disappointed to learn that my TV speakers offered better clarity for volume levels under 10. After volume level 10, the soundbar started to provide better clarity, but it was totally lacking bass. I watched my movie between volume levels 10 and 12 and turned up the bass setting to 6 (max). Still no bass. In fact, my child's bluetooth speaker provided more bass than this whole soundbar. Thinking that maybe my TV was cutting out the low frequencies I connected my iPad via Bluetooth and streamed some music but was still disappointed. I then tried to set up the Samsung Multiroom app on my iPad and setting up the soundbar for WiFi and struggled with connectivity for a while. Note: My iPad connects to my wireless router via 5 GHz band, the IOS app does not allow you to switch wireless networks. So I set it up via my Android phone which allows you to connect the speaker to different wireless networks specifically, one on the 2.4 GHz band. I played some music over Pandora and was still disappointed in the lack of bass. On my way home the next evening, I was determined to call Samsung for an RMA thinking that the woofers weren't connected because most of the advertising and other reviews said that the included subwoofer was great. That's when I had an idea to do a frequency sweep. What I learned is that while this soundbar is spec'ed down to 40 Hz, volume significantly drops out at 65 Hz. Once I understood that, I began playing around a little more and discovered that the bass doesn't come in until volume level 15. The sound quality then becomes very nice. However, volume level 15 is approaching my upper limit of my comfortable listening volume for my 18'x14' family room. In short, volume levels 0-10 I was better off with my TV speakers for highs and mids with good clarity and little bass. Volume levels 10-14, the soundbar provides better highs and mids with good clarity but no bass. Volume levels 15 and above, the soundbar provides good overall sound with good clarity. The soundbar looks nice and has decent weight. I like that there is a somewhat hidden display behind the speaker grill on the right hand side. It's a small display so text has to scroll. Even though you rarely have to use the Add Speaker or Wifi Setup buttons, I found it annoying that they were on the bottom of the soundbar rather than on the back. It is rather on the large side being nearly 42 inches long and 5 inches wide, and stands somewhat tall enough to possibly block the IR sensor on some TVs. Therefore, I'm taking one star away for the cumulative quirks of this soundbar, and another star away because I expected much better sound considering the size, weight and cost of this soundbar. ***Personal Notes*** I hope these notes help someone else with some strangeness encountered while setting up this soundbar. These notes are not factored into my review. 1. I have an older (circa 2008) Samsung TV. Even though I disabled the TV speaker in the menu, when I turned the TV on and used my Xbox One S to play the Blu Ray movie, the TV speakers were at high volume. I could verify that the TV speakers were indeed turned off and after toggling the TV speakers on, the volume restored to the previously set level. I resolved this by updating the firmware of my TV. 2. Out of the box, my Samsung TV remote controlled both my TV and this Samsung Soundbar, but the soundbar remote only controls the soundbar. This was a little annoying at first, but really got annoying after I turned the TV speakers off because any volume change with the TV Remote would trigger a large "Not Available" message on the TV. Luckily, I was able to reprogram the IR codes on my Logitech Harmony 650 remote to use the Soundbar volume control IR codes. 3. As mentioned above, this soundbar seems to connect to WiFi on the 2.4 GHz band. If your phone/tablet connects to your 5 GHz wireless network by default, it's easier to use an Android device to specify which network to connect to within the Samsung Multiroom app.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      bzm3j81

      Thank you for purchasing this Samsung MS650 Soundbar System
      I am sorry to hear that you were not completely satisfied with its bass performance.

      Your feedback is very important to us and will be shared with our product team for future improvement.

      Should you need assistance with syncing the control between the soundbar and the TV, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/


      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works very well with my TV. I have 2 of these now and would recommend for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and a good one for you and your best friends and great service and a good one for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect soundbar for my bedroom and samsung tv. Easy to connect and use. Bluetooth connection was perfect for a no wire option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I needed more....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal by the I need it more sound.. Need one with the external sub-woofer

    I would recommend this to a friend