Customer Ratings & Reviews
- Model:
- HW-MS650/ZA
- |
- SKU:
- 5754509
Customer reviews
Rating 4.4 out of 5 stars with 1046 reviews
(1,046 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the Sound+ 3-Channel Hi-Res Soundbar's sound quality, ease of setup, and connectivity options. While some customers have expressed disappointment in the bass and volume, many are pleased with the purchase and price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Nice Addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my 49” Q6F. Not as good as a full system but an adequate substitute if you don’t want to run cables.
I would recommend this to a friendRated 5 out of 5 stars
This thing RULES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to my home TV sound system. Combine with the Samsung SWA-W700/ZA subwoofer and it's a home theater.
I would recommend this to a friendRated 5 out of 5 stars
Great Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy hook up sounds great used 4k HDMI cable.I think I might add a sub woolfer for added sound.But no rush
I would recommend this to a friendRated 5 out of 5 stars
It makes a hughe difference
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar just adds to the experience and enhance's the TV. Glad we added this at the same time with the TV.
I would recommend this to a friendRated 5 out of 5 stars
Best sound bar ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best sound bar we have ever had. Makes you feel like you are right there in the action of things.
I would recommend this to a friendRated 5 out of 5 stars
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to hook up with Samsung TV. Easy and seemless connection. Nice remote too. Bluetooth audio with cell phones so easy.
I would recommend this to a friendRated 4 out of 5 stars
Good item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I don't have a lot of room, this has Nice sound without large speakers. Fits nicely behind tv.
I would recommend this to a friendRated 5 out of 5 stars
Great soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added soundbar to my 75 QLED Samsung. Many ways to connect. settled on hdmi. Wanted a soundbar w/o a auwoofer.
I would recommend this to a friendRated 5 out of 5 stars
Best subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This subwoofer has nice deep bass and works perfectly with my samsung sound bar. And fits behind my television stand.
I would recommend this to a friendRated 5 out of 5 stars
A must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are like me and need to feels like you’re at the movie theaters at home, I would highly recommend.
I would recommend this to a friendRated 4 out of 5 stars
Kinda big but super nice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for money. Works well with a Samsung TV. Ease of one remote and sync.
I would recommend this to a friendRated 5 out of 5 stars
good clarity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive design and low profile. The Bluetooth makes it easy to set up other parts of my wiireless home theater system
I would recommend this to a friendRated 5 out of 5 stars
Excellent for all users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio and superb sound.Really good audio and movie replay and an excellent array of features with support for 4K.
I would recommend this to a friend- Pros mentioned:Connectivity, Sound qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Beautiful sound and design.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung sound bar was a delight to use. It sounds very nice and bass is good. I thought the bass would be lacking since it's a soundbar but I was wrong. It sounds great. Movies and music sounds really good. Set up was simple. You can connect it to your tv via the included optical cable or 3.5 mm jack. Other connectivity options include bluetooth to your phone or tv, or you can connect it to your wi-fi via the mobile app. The app seems well made. You can control the soundbar from the app, select the online music streaming service you want to use as well as update the soundbar firmware. Mine needed an update out of the box. The build quality is top notch too. The brushed metal casing is a nice touch. The display for the soundbar is built in and is located on the right behind the speaker grill. Another nice touch. Remote: The control is simple yet effective. One thing ill add is that the volume and bass buttons are actually toggles. I mashed them for a while until I read the manual and realized you can toggle the controls up and down. For some reason you have to push the settings button to access treble. Not sure why they didn't just add a third toggle for treble. The volume is scaled 0-100. I cranked it up 85 and while there was no distortion it was starting to get a bit harsh, but still sounded good. Overall this soundbar is very nice. Premium sound and feel with many options to stream music and connect.
I would recommend this to a friend Rated 5 out of 5 stars
Great sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. My husband and I both have a hearing problem. This sound bar allows us to hear our television much better.
I would recommend this to a friendRated 4 out of 5 stars
Better sound than on samsung 8500 tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult for me to set up. As soon as I set it up, the Tv remotes never have worked right since.
I would recommend this to a friendRated 5 out of 5 stars
Great sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got tired of a stand alone sub woofer. This has one built in great speakers and sound with a clean look.
I would recommend this to a friendRated 5 out of 5 stars
Great Value Soundbar
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound! Paired with my Samsung smart TV! Great value sound bar !
I would recommend this to a friendRated 5 out of 5 stars
Great sound bar without exterior woofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a 4K Ultra HD TV and needed more bass. Researched several sound bars and this one is perfect - great sound!!
I would recommend this to a friend- Cons mentioned:Auto power off
Rated 2 out of 5 stars
Auto-poweroff drives me crazy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basically, Samsung decided that auto-power off after 5min of inactivity, should not be a feature that you can disable at will. I realized it too late (past 15days), so can't return to the store, but would replace it with non-Samsung brand, if I could
No, I would not recommend this to a friendBrand response from Samsung
Posted .Denys:
Thank you for purchasing the Samsung MS650 Soundbar System. I am sorry to hear that you were not completely satisfied with the user experience.
When the Soundbar is connected via Optical or Bluetooth connection and there is no sound for 5 minutes, the set turns off automatically, as these technologies do not have a method of sending power On/Off commands.
You can avoid the auto shut-off by using HDMI or Wi-Fi connection.
I hope this helps to resolve the issue for you. If you need further assistance, please reach out to us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions




