Customer Ratings & Reviews
- Model:
- HW-MS650/ZA
- |
- SKU:
- 5754509
Customer reviews
Rating 4.4 out of 5 stars with 1046 reviews
(1,046 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the Sound+ 3-Channel Hi-Res Soundbar's sound quality, ease of setup, and connectivity options. While some customers have expressed disappointment in the bass and volume, many are pleased with the purchase and price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Bass, Volume
Rated 3 out of 5 stars
Ok speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a sound bar for my new smart tv as the speakers are on the back of the tv. This sound bar is supposed to have built in sub woofer and great sound. It isn't very loud. I have put it up to 100% hoping to shake the room with the bass, but no such luck. I like big bass sounds, but this speaker doesn't give it. Also, watching football games I like to make the house feel like I am at the stadium. This speaker just doesn't get loud enough. So, it is an ok speaker, but not if you are looking for big sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dogmom:
Thank you for purchasing this Samsung HW-MS650 Soundbar System. I am sorry to hear that you were not completely satisfied with its sound performance.
Have you tried the Surround sound control that adds depth and a sense of space to the sound effect?
There is a dedicated button for the control on the remote, located on the left just below the Play button, and is labeled "Surround".
Each time you press this button, ON and OFF alternate. When it is ON, the unit play sound over all the speakers.
When it is OFF, you can hear the sound of the original source channel from several speakers.
Here is a link to the remote-control diagram and details of its functionality on your user manual (page 16): http://downloadcenter.samsung.com/content/EM/201709/20170912120703044/HW-MS650_ZC_AH68-02994R-04-170904.pdf
I hope these tips help to enhance your audio enjoyment.
For further assistance on sound adjustment or other feature usages, please reach out to Samsung Customer
1) Phone: 1-800-SAMSUNG (ask for Soundbars) or (ask for Blu-ray Players)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
- Samsung Solutions
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
More Bass Than I Expected
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent soundbar with great sound quality. It's a happy medium between a stand alone soundbar and a soundbar with a separate subwoofer module. It has a lot more bass than most stand alone soundbars but not quite as much as soundbar and subwoofer combos. To it's credit it offers more clean bass than the boomy subwoofers included with most combo units. It also offer plenty of volume without a lot of distortion. My only complaint is that it doesn't decode more audio formats. I'd highly recommend this purchase.
I would recommend this to a friend - Pros mentioned:Design, Sound quality
Rated 5 out of 5 stars
Wow!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised with this soundbar as I’ve never owned one with a built in subwoofer. Great sound that fills my massive great room. Mounted under my tv which provides a clean simple look.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Good sound
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar works well to enhance our tv sound. It is nice to have different options for type of sound playing, The sound quality is good. It was easy to set up.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Bass
Rated 5 out of 5 stars
Crystal Clear Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, although I needed more bass. I enhanced the sound by adding rear loud speakers and a 10 inch subwoofer, still not the best but pretty good in my opinion.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, easy to mount on the wall, and sounds great.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was gift for son and he is in love with it. Great!
I would recommend this to a friend - Pros mentioned:Connectivity, Sound quality
Rated 5 out of 5 stars
Easy to connect, good volume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if the built in subwoofer is enough, but the sound quality is clear, and it is easy to connect other devices to the speaker. Will probably look into buying additional wireless subwoofer.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound bar for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for limited space. Great sound and quality
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying ! Soundbar sounds great and easy to install.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
sounds good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound good looks great next to samsung tv.good value
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great sound bar definitely worth the money.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install and the sound is incredible!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Bass
Rated 4 out of 5 stars
Almost great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy connect, sound is very good. I would go five stars if it had just a little more bass. Didn't have the option of a subwoofer (wife...) so I went with this.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 4 out of 5 stars
Samsung Sound Bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is superior when compared to the television built in speakers. the unit was very easy to set up.
I would recommend this to a friend - Pros mentioned:Connectivity, Sound quality
Rated 5 out of 5 stars
Love!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar has great sound quality. Can connect via Bluetooth, wifi and cord. Has different sound options depending on what you're watching.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume
Rated 5 out of 5 stars
Love this soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a difference this Soundbar makes for us! Super crisp and projects the sound right where we need it. Used to have to turn the TV up to around 70 - 75 just to hear a flat noise.
I would recommend this to a friend - Pros mentioned:Design, Sound quality
Rated 5 out of 5 stars
Nicely pairs with my 65" LG
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My large flatscreen really comes to life with this competitively priced Samsung soundbar with built in subwoofer. Looks great . . . sounds even better.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sound for a fairly low price. Very easy to set up. Had initially planned to use HDMI to connect to the TV but decided to use the included optic cable.
I would recommend this to a friend - Cons mentioned:Size
Rated 5 out of 5 stars
Great sound for your tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome lows didnt expect it for a built in sub, through the whole range spectrum of preset-eq sound, its a little tall but perfectly fits under my 75"tv with no adjustment height to the tv legs, since my tv is sitting on a 5' table, but if you want more low end i suggest buying a sub with it, but its perfect as is stand alone. Easy to install, didnt come with the single cable power to connect to tv so you could just use 1 power outlet but thats fine, problem solved with a multi outlet power surge source that has 12 outlets.
I would recommend this to a friend




