Customer Ratings & Reviews
- Model:
- HW-MS750/ZA
- SKU:
- 5941700
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Sound+ 5.0-Channel Soundbar for its exceptional sound quality, easy setup process, and the inclusion of a powerful subwoofer that enhances the overall audio experience. While some users have expressed concerns about the remote control, auto shut-off feature, and volume levels, the overall positive feedback suggests that this soundbar offers great value for its price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
TV sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is a great addition for my TV. Great sound.
I would recommend this to a friend - Pros mentioned:Subwoofer
Ok Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar pops and clicks at times. On an optical hookup too. Hopefully Geek Squad can fix this problem. When it working properly, it has great sound and decent bass for average user. Not enough for a home theater freak or audiophile.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Lk888,
Thank you for your review of this Samsung HW-MS750 Soundbar System.
I am sorry to hear that you are experiencing noise issues.
Samsung products are engineered to the highest standards of performance and quality and we back the soundbar system with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
Please reach out to us so that we can provide troubleshooting or begin warranty service.
You can call Samsung Customer Support toll-free at 1-800-SAMSUNG.
Or insert this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook messenger at: http://m.me/samsungsupport .
You can also tweet us at https://twitter.com/messages/compose?recipient_id=18768513.
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
-Samsung Ambassador
- Pros mentioned:Sound quality
amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the sound this puts out, highly recommend this
I would recommend this to a friend power packed sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After trying the Sony st5000 (no rear speakers), the Visio 4551 (so so center and R/L output GREAT little sub), and the Samsung K950. My choice is the 750 sound bar with the s900 rears and the 700 sub. great sound with options to spare.
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fits perfectly on our fireplace & it’s not too loud! The bass is good, but if you want the real ‘in the movie’ feel this one isn’t for you.
I would recommend this to a friend- Cons mentioned:Volume
Just ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a 5 year old soundbar I was replacing. Figured I’d go top notch so I bought this. Severely unimpressed. So I bought the sub. Made it decent but only at max volume so I bought the rear speaker also. Jesus Samsung. For $1000.00USD (haha) is this what’ you give us for a build as you go system. I literally have the volume at 75% or above at all times because It is ridiculously underwhelming. The specs on paper don’t match up to the product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chris,
Thank you for purchasing this Samsung HW-MS750 Soundbar. I am sorry to hear that you are not completely satisfied with its sound performance. I understand the frustrations and the inconveniences this has caused.
Please contact Samsung Customer Support so that we can better investigate your issue and assist you with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.
You can also reach us at:
1) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
2) Facebook Messenger: http://m.me/samsungsupport
3) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing from you soon.
-Samsung Solutions
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this sound bar as a gift for my husband and it’s works phenomenally we get to set it based upon what we are watching love the Bluetooth setting as we Also use it for listening to music while cleaning.
I would recommend this to a friendAwesome soundbar. Only one subwoofer option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is awesome. The only complaint I have is that you can only use it with the sound plus subwoofer(499.00) as it has no subwoofer output.
I would recommend this to a friendSounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has multiple settings which is great for sports and movies. I wish it was just a bit louder. I added the woofer as well but still want to go one more step.
I would recommend this to a friendBest for your money!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ms750 was never on my radar until I went into the store and heard it for myself. This blew me away for not having a separate subwoofer. (You can buy an additional subwoofer)
I would recommend this to a friendGood speaker without woofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife didn't want the extra piece woofer. I started looking and found this one.I got the bracket to have it installed on the 82" Samsung tv. Very happy with both.
I would recommend this to a friendGreat sounding soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this one because it does Wi-Fi as well as bluetooth Added the wireless sub and rear spekaers Sound from the soundbar is much better than the tv internal speakers Sub sounds good too
I would recommend this to a friendDoes the Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bose I love and find it hard to settle for any other Brand. It’s not as amazing as other of their products but it doesn’t disappoint
I would recommend this to a friendAmazing sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar is superb. Big sound stage and decent bass. If you love bass, try to get the SW-700 subwoofer. It will elevate your listening experience!
I would recommend this to a friendSounds Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar fills a room full of sound in just one unit, but to get the nice lows/bass the subwoofer is required.
I would recommend this to a friendGreat full sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Listened to many at the store, but this one blew the others away. Has a nice full sound. Used to have surround sound, but this has a fuller crisper sound
I would recommend this to a friendexcellent sound works amazing with sound+ access
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent sound works amazing with sound+ accessories, Love this sound bar it is big so you have ot have the space for it!
I would recommend this to a friendWe like it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have never had a sound bar, but we like this one so far. Helps the sound be clearer.
I would recommend this to a friendWish I got something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bout this to go with my new q7 tv. My only complaint is it is not as loud as I thought it would be.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Bungholio,
Thank you for purchasing this Samsung HW-MS750 Soundbar System.
I am sorry to hear that you were not completely satisfied with its sound volume.
Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.
1. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
2. Check the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
3. Change the SOUND MODE on the Soundbar using the Soundbar’s remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE. Select the appropriate mode for the individual room acoustics.
4. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.
We also recommend users update the software to the latest version, so that the unit would keep up with improvements and compatibility enhancements. The software updates can be performed via the Multiroom App on your mobile device, or via manual download from Samsung.com/support
Here is a link to download the latest software update:
https://www.samsung.com/us/support/owners/product/2017-curved-soundplus-soundbar-hw-ms6500
Then scroll down and you will see "Downloads." Listed there is:
SEP 25,2017 Upgrade File (USB type) ver. 1140.3 All OS MULTI LANGUAGE
I hope these tips help to enhance your audio enjoyment.
For further assistance on sound adjustment or other feature usages, please contact us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
- Pros mentioned:Sound quality
Great sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crazy good sound, instantly connects to Samsung tv.
I would recommend this to a friend