Customer Ratings & Reviews

Received this and immediately had problems with dishes not being cleaned. Changed dishwasher solution since I thought that might be the problem. Then started getting water supply errors. After 3 weeks I called Best Buy to complain. They responded and sent out Best Yet installers who originally installed it (no complaints about them they’re great) and they determined the pump was defective and thought a replacement was needed. So Best Buy sent their Geek squad to evaluate problems and he was very thorough and spent hours evaluating everything. His determination was the pump wasn’t working properly and needed replacement which will be done in yet another week. What I did learn is that Samsung does not replace defective appliances even those less than 30 days without extensive evaluation. This is definitely a factor to consider when buying

A complete piece of junk. For the price and the brand, you'd expect that it would at least work, even if it didn't live up to its specs. However, this machine was a problem for us from the beginning and exactly 12 months later it's dead. Of course it's out of warranty and it bites that we just barely finished paying off the financing. The first problem was that the auto-release mechanism stopped working reliably. It would finish the wash cycle and sometimes it would open, sometimes it wouldn't. We figured we could live with it, and let it ride. Then, we noticed that there was rinse aid solution pooling under the dishwasher. We thought it may have been an isolated incident and cleaned it up. When it because obvious that it was a persistent problem, we contacted Best Buy about a repair. That was painful. Finally got through to someone at Samsung who scheduled a repair person to come out and look at it. The guy who showed up was the most incompetent tech I've ever seen. He had no idea how to open the front cover, and then didn't know how to put it all back together. His installation was a mess and didn't solve the leak, which by the way had been caused by a leaking seal in the reservoir. Once the above leak was repaired (not by the Samsung Tech), we thought we would finally have a working dishwasher for a while, and wouldn't you know it, within 2 months of that incident the whole thing is dead. It won't turn on and doesn't respond to anything. A call to the service center informed us that it would be at least a couple of bills for a service call at this point, plus whatever parts they now need to order. No thank you,

So far so good, it cleans the dishes and opens the door automatically when it is done

First dishwasher leaked around the seal. Replacement dishwasher is working okay now.

The dishwasher does as good of a job as the Whirlpool it replaced in our kitchen, but the build quality is nowhere near as good. the door has no weight to it. So much so that it doesn't even stay open unless you roll out the bottom rack to sit on top of it. Overall not as impressive as the rest of Samsung's appliances.

Great looking dishwasher, super quiet with easy slide racks. The drying system is innovative and allows you to put plastic on the bottom rack since it doesn’t use a heating element.

Great upgrade from our other dishwasher. The installation was amazing and were a pleasure to deal with. Tidy installation ... done and dusted in less the 30 mins !!

Works great, love the color. The top rack need to be redesigned, the little studs that you put in your dinning ware can break pretty easy

They all perform well. My reason for not giving them an excellent rating is because there was no instruction book with the electric range. Everyone deserves to have full instructions with such a sophisticated appliance, And the price I paid for it means that it is cheapened because of a mere paper booklet,

Pretty good! Although, comparable to some lower priced options.

I purchased this dishwasher in Nov 2019. The filter has rusted in less than 6 months. Contacted Samsung and they are saying it's not under warranty. It's less than a year - how could a filter rust in less than a year. Best Buy no help either.

We really like our stormwash dishwasher. Would definitely buy again and recommend.

Dishes and cups come out looking crystal clear. We have very hard water here and our previous dishwasher consistently was leaving hard water stains.

confused on this product, already had to have service - there's a foul odor and water retains under the filter - was told to leave door open when not in use and to use jet dry and put on sanitizer - never heard this before - very confusing other brands I've had i past have never left door open while not in use???

Works good but at end of cycle it pops open on its own.

We love our new dishwasher. Love that the controls are on top and hidden. Does a great job on the dished.I had never purchased a Samsung product before. Happy that I did.

seems great so far. really love that it pops open when the cycle is finished to get air - I had no idea that would happen but am thankful for it.

Great value at Best Buy outlet. Easy shopping and pickup

Awesome dishwasher. Best Buy consultant did a great job helping us pick this out. Dishwasher is very quiet and works great. Love the third rack and the features of this model.

Great dishwasher. Replaced a high end dishwasher that would have cost $2,000 to replace. This dishwasher completely out performs our previous one. Very easy to install