Customer Ratings & Reviews
- Model:
- DW80R5061UT
- SKU:
- 6361070
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the StormWash dishwasher's quiet operation, excellent cleaning ability, and convenient third rack. Many appreciate its ease of use and stylish design, while some experienced issues with the unit's reliability and lengthy cycle times. A few users also noted concerns about the door and control panel. Overall, positive feedback on cleaning performance and quietness outweighs the reported issues.
This summary was generated by AI based on customer reviews.
Dishes are clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions as advertised and dishes are clean. No complaints so far.
I would recommend this to a friendBrand response from Samsung
Posted .Hey blackfridayshopper! We hope you keep loving this dishwasher for a very long time! ^Jecca
Samsung low quality control and diagnosis skills.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung dishwasher low manufacturing quality control under warranty.New dishwaher installed but no power on(dead).Had to have 3 individual service calls.First service call from Samsung was to install a new control panel however since still dead the over the phone Samsung tech then dianosed it to need a new computer board .When the new board arrived on the second service call the Samsung tech could still not get any power and reccomended to order a second replacement board. Samsung declined to replace the dishwasher still under warranty. On the third service call the new board finally solved the dead power issue.Obviously Samsung has overall issues with their quality control and poor diagnosis skills of the Samsung over the phone technical support.The in home repair technician was relying on the failed diagnosis of the corporate "skilled experts techs "at Samsung. If you buy Samsung plan to possibly having time to stay home all day for repeated service calls with Samsung corporate techs to take a guess how to resolve an issue under warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Dishwasher. I am glad to see that our service technicians were able to resolve the issues going on with your unit. We thank you for choosing Samsung and welcome you to our growing family. ^Brad
Worst dishwasher I've ever used
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this based on the reviews and prior ownership of a Samsung washer and dryer. That turned out to be a mistake - this dishwasher is massively disappointing. First of all, it leaks. There is some kind of seal problem on the lower left of the door. Next, it flat out doesn't clean dishes very well. I have to thoroughly rinse anything I put into it, otherwise dishes will not come out clean, which kind of defeats the point of a dishwasher. I'm not putting them in heavily soiled or anything. Finally, the third (topmost) rack is almost useless. Flatware and utensils don't get clean when placed in it, which the manual flat out states is possible. It makes me wonder why Samsung even bothered putting a third rack in, other than a marketing bullet point. Overall this thing is overpriced for how cheaply it is built and how poorly it washes dishes. I recommend spending a bit more on a Bosch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, KangarooFX! I have a couple things that might be able to help you. First, I have this link (https://bit.ly/2SdhafO) that explains what to do if the dishwasher is leaking. I also have this link (https://bit.ly/2vo212d) that can give you information on how to get the best cleaning performance out of the dishwasher. ^Jecca
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great cleans dishes very good has alot of good functions
I would recommend this to a friend- Pros mentioned:Third rack
More usable space than last dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adjustable rack makes it easier to fit large dishes when needed. The top rack is great for silverware and other utensils that used to take up room in lower racks before.
I would recommend this to a friend - Cons mentioned:Control panel
Loser dishwasher
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dishwasher ever. Dishes were never cleaned and after 2.5 years control panel and buttons quit. Will never buy Samsung again.
No, I would not recommend this to a friend Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance and Great value for your money.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.D/W normal cycle is a full 2.5 hours !! Unless using this cycle or sanitize, 1 hr cycle leaves dishes totally unwashed...Not pleased with washing cycle length and use of electricity and water, multiple pre rinses, and post rinses...( dishes are clean, finallly at end). OC, not drained signal appeared on first use...Cleared with excellent cust svc online help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there goldilocks, I would like to congratulate you on your Samsung Dishwasher. I am glad that you were able to get assistance on your previous issue with the error code. I understand how flustering it can be with a new appliance and hear now you have some concerns with the cleaning. I would like to offer some helpful information to resolve this issue. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
If you continue to have issues, We are always available to speak via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143330824. We thank you for being a part of our Samsung family and choosing us for your kitchen needs. ^Brad
exchanged for no handle to match my applicances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice value for the bucks, I exchanged for a no handle washer.
I would recommend this to a friendGreat Dishwasher so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher so far..no major complaints. Will checkin later.
I would recommend this to a friendGreat and worth the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dishwasher! Has a lot of cool washing options.
I would recommend this to a friend- Cons mentioned:Control panel
Stay FAR away.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Do not buy! There is a problem with steam getting into the control panel and shorting it out. They let it release anyway. Very common problem. Research it!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you may be feeling about this, LanceK. We want to speak to you directly to provide support on repairing your dishwasher.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146557732, to help our team pull up your information when you message us.
Have a great day.
-John
Perfect Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! Looks so good and I love all the quietness of it!
I would recommend this to a friendLOVE IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color of this dishwasher it looks amazing in my kitchen
I would recommend this to a friendBrand response from Samsung
Posted .Hey JBernal! This really is a very stylish dishwasher! Thanks for the 5 stars. ^Jecca
Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered in great condition. Flawless installation.
I would recommend this to a friendLooks good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t even tried it yet but it looks good sitting in the kitchen
I would recommend this to a friend- Pros mentioned:Third rack
Just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Requires liquid drying aid to get dishes dry. Pops open during drying for “drying efficiency”. That is irritating for us with small kids. Racks could be more sturdy. Surprisingly like the 3rd rack. It’s just an ok dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there SammiT, I know you have some concerns with your Samsung Dishwasher settings and I know how concerning it can be when you have a chIld running around. I would like to offer some assistance to ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/answer/ANS00084182/
USERS MANUAL
If you need any assistance, Please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143419994. We thank you for being a part of our Samsung family. ^Brad
Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this item which was cheaper at bestbuy then at Lowe’s
I would recommend this to a friendBrand response from Samsung
Posted .Hey Vultre! We hope you love this dishwasher as much as Samsung loves it's customers. ^Jecca
Has great space n racks to fit disses for a party
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great n the racks inside have room for a party of dishes
I would recommend this to a friendGreat Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I wanted and more, will tell my friends.
I would recommend this to a friend