Customer Ratings & Reviews
- Model:
- DW80R5061UT
- SKU:
- 6361070
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the StormWash dishwasher's quiet operation, excellent cleaning ability, and convenient third rack. Many appreciate its ease of use and stylish design, while some experienced issues with the unit's reliability and lengthy cycle times. A few users also noted concerns about the door and control panel. Overall, positive feedback on cleaning performance and quietness outweighs the reported issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Great Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Super quiet. The black stainless finish looks great.
I would recommend this to a friend - Cons mentioned:Cycle time
Over rated
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher doesn’t measure up to our expectations at all. We have followed all the steps and it doesn’t clean our dishes any better than our old much cheaper one. Even on storm wash it still leaves soap residue that had to be rises off afterwards. Not to mention a normal cycle takes about 3 hours. When I put the recommended amount of soap in how is there residue left after 3 hours??
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for taking the time to leave this review.
We understand that your diswasher is not cleaning the dishes properly, leaves a soapy residue, and takes too long.
When your dishes aren't cleaned after a dishwasher cycle, you'll want to ensure that you're doing everything right, using detergent and rinse aid as directed.
Dishes are not clean after the dishwasher cycle https://www.samsung.com/us/support/troubleshooting/TSG01000962/#white-film-on-dishes-after-washing-in-samsung-dishwasher
Most dishwasher cycle times range from 80-150 minutes, depending on the cycle and the soil level. It's not unusual for a cycle to be 2 or 3 hours long. This is true for all manufacturers, not just Samsung. However, if you think the cycle is too long, follow the few steps below to determine the cause of the issue.
Samsung dishwasher cycle takes a long time to finish https://www.samsung.com/us/support/troubleshooting/TSG01001909/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144987945) when you message us to help our team pull up your information.
Have a great day.
^Charles
- Pros mentioned:Cleaning performance
Better than any other
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best choice we couldve made. Simply amazing
I would recommend this to a friend - Pros mentioned:Capacity
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very spacious. Holds tons of dishes, pot and pans, etc. I love it.
I would recommend this to a friend - Pros mentioned:Noise level
dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful and sleek looking runs quietly. great price. would definitely recommend
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great! So quiet, does a great job cleaning dishes!!
I would recommend this to a friend - Cons mentioned:Reliability
Dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this dishwasher is not good it always brings up a code L C and it stops working I bought my on July 2020and I have had a lot of problems Not recommended
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Dishwasher. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142611170. We thank you for being a part of the Samsung family. ^Brad
Had it left my crystal ball clear I may hve passed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neat little dishwasher, inside is setup pretty nice. Still tend to get spots no matter what I use, jet dry, pods, whatever. But hey, its Samsung, what do ya expect.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Kronos,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it still get spots no matter what you use. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000962/ to guide you on the issue. Just click on the type of cleaning issue you're experiencing with your dishwasher.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01000970/ if your detergent does not dispense or dissolve in your Samsung dishwasher.
I also recommend you check this link https://www.samsung.com/us/support/answer/ANS00076793/ for tips on how to clean your Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144569354.
-Noraina
- Pros mentioned:Third rack
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top if the line product way too go Samsung you knocked it out of the park.
I would recommend this to a friend Not happy.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not super happy, probably should have returned it. The top rack isn't functional because the fan was installed too far down to be able to pull out the rack.
I would recommend this to a friendDishes came out dirtier than they went in!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The old dishwasher broke, and I decided to replace it with a Samsung. This dishwasher was fine, the only problem was... It couldn't wash my dishes. I even put clean dishes in it, and they would come out dirty! I went back in to Best buy in Henrietta, NY and spoke with Max. After explaining the situation Max help me do a return and order a Bosch 500 series dishwasher, that one works much much better. Max and everyone at Best buy where fantastic to work with, they knew I wasn't happy with the Samsung and took care of the problem. Hopefully the Bosch lasts a long long time!
No, I would not recommend this to a friend- Pros mentioned:Noise level
Clean and quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dishwasher and super quiet can not even tell its running.
I would recommend this to a friend Used didn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only giving one star because we brought this "open-box" with minor damage on back which i simply pushed back into shape using one thumb. But, after installation, the unit wouldn't drain properly and kept throwing trouble codes. We kept thinking it was our drain system but turns out that there multiple level sensors in the back of the unit and were sure one of the fur got damaged. Will be returning and getting same but new.
I would recommend this to a friendBrand response from Samsung
Posted .We know the value of a smooth dishwasher, as we wash the dishes regularly, PhilM. Let us help with fixing your Samsung unit.
If your dishwasher isn't draining, you will need to check the drain for clogs and blockage caused by food, debris, and waste and that the drain hose connection to the sink is straight, not pinched shut, kinked, bent, or damaged. I have provided a link below for more information.
Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
An error on your dishwasher indicates a problem. Here's a reference list so you can identify what the problem is and what steps are needed.
Samsung dishwasher is displaying an error code:
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Troubleshooting dishwasher error codes:
https://www.youtube.com/watch?v=xCY2C3KzdRc
You may also refer to page 29 of the user manual for other solutions when water won't pump out of the dishwasher properly and page 30 for information codes to help you understand what is occurring with your
dishwasher.
https://downloadcenter.samsung.com/content/UM/201908/20190812161422524/DW7000KM_DW80R5060-02025D-01_EN-CFR-MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145529120) to help our team pull up your information when you message us.
Thank you!
-Angelica
- Pros mentioned:Noise level
Samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quite and heavy duty washer. Really like the stainless tub
I would recommend this to a friend - Pros mentioned:Third rack
Great find
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the hidden controls and having that top shelf for small items is amazing.
I would recommend this to a friendBrand response from Samsung
Posted .Hi LAK1! We understand that this unit is meeting your expectations and we couldn't be happier for you . Thank you for your continued support and for choosing Samsung. ^Nic
Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is so beautiful and sleek! We absolutely love it
I would recommend this to a friend- Pros mentioned:Noise level
Solid dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and a fantastic upgrade from our last one that broke.
I would recommend this to a friend - Pros mentioned:Capacity
Good capacity
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color of the dishwasher and capacity! Really recommend
I would recommend this to a friend Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works like a dream. Sleek and clean design.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a fantastic job. The glassware comes out spotless.
I would recommend this to a friend