Customer Ratings & Reviews
- Model:
- OBX DW80R5061UT
- SKU:
- 6586678
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
to a friend
Look for a model with 3rd drawer that functions.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So discouraged with this purchase. Doesn't fit well and I'm told none of them do. The third drawer is barely moveable, sticky, have to pull overly hard to get it in or out. Havent tried machine yet. Afraid of what's coming next!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand your disappointment about how the third drawer works in the dishwasher.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Quiet zone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You do not hear a thing when this is turned on amazing quality
I would recommend this to a friendQuiet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, works great, looks awesome in the kitchen. Very upscale.
I would recommend this to a friendSamsung Dishwasher replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for Samsung dishwasher with handle sticking out, fits nicely in tight space to allow drawers to open. It was unfortunate that the installers on the initial dishwasher did not check clearance of drawer next to it. Thankfully Best Buy replaced it without much to do about it, just had to pay the price difference on the dishwasher.
I would recommend this to a friendthis is much quieter than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.coming from a very loud cycle, this is a dream because it's much softer
I would recommend this to a friendNice, efficient but smaller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced my Sear’s Kenmore that was here when we bought the house. It’s amazingly quiet and does a good job on the 60 minute cycle. The only reason I didn’t give it 5 stars is because the interior space is smaller than what I had. I’m assuming that’s because they used more insulation to keep it quieter.
I would recommend this to a friendWorks great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for about a month now and it has been pretty great. Each wash cycle is relatively long about 2 hours so, I make sure to fill it fully before starting a wash. I installed it myself but, I wouldn't recommend that unless you have a decent set of tools and some basic accumbent for large appliances.
I would recommend this to a friendOnline purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy pick up and fast getting product with great help loading it
I would recommend this to a friendDishwasher
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with this dishwasher. Does a great job. Quite.
I would recommend this to a friendNice dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very clean and high end love the black stainless in my kitchen, I got this one when the other one delivered had a dent in it and was no longer available for purchase. I like this one even better because I can put a dishtowel on the bar that runs across the front. I haven't used it yet so I am not sure of the noise level
I would recommend this to a friendLooks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havnt tried it out but looks great. Like the options and the third rack
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it works great a quite has so many options
I would recommend this to a friendGreat Value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an open box item and it looks great. There's only a few scratches on the top but its not noticeable. Great price
I would recommend this to a friendBrand response from Samsung
Posted .Hello jrev! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic
soap dispenser and power turn-off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soap dispenser is a little tricky to close, otherwise, everything is clean when finished. The power does not turn off when the cycle is finished.
I would recommend this to a friendNot to impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too impressed. Dishes still dirty, door opens when cycle not complete and still wet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bobbyhill,
We appreciate you reaching out regarding your inconvenience with our Samsung dishwasher and we know how important dishwashers are especially if we are cleaning our dishes between your busy schedules. We apologize for the inconvenience of the dishwasher not cleaning dishes, the door opens when the cycle is not complete and still wet. Don't worry we will surely notate your feedback about this matter to improve our products in the future.
I highly recommend checking on this link for basic troubleshooting guides:
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Adjusting the AutoRelease Dry Setting:
https://www.samsung.com/us/support/answer/ANS00076790/
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
For future reference, you may click this link for other troubleshooting guides that may help with the dishwasher:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R5060US/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144355507
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great and quiet dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and the instructions were clear, so happy with it.
I would recommend this to a friendVery nice looking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very nice dishwasher , love the way it looks!
I would recommend this to a friendSo - So Get the insurance
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet - useful - didn't need repair until year 2......................
I would recommend this to a friendBrand response from Samsung
Posted .Hi i3isAdog,
We appreciate you giving us a review about the Samsung dishwasher.
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
^Rainly
Very quiet but powerful dishwasher we are thrilled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a place for everything and cleans dishes really well
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this installed a couple weeks at most now and it’s already throwing an LC code, I called the tech number and still haven’t heard back from anyone regarding this matter. Spent $1000.00 dollars between the dishwasher and the geck squad service and it’s very frustrating still cannot use my dishwasher I purchased.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Terri,
Thank you for letting us know about the LC error code that appears on your dishwasher. We apologize for the inconvenience that it may cause you. I know how important your dishwasher on our daily needs.
LC code means leakage error. Kindly visit this link for the troubleshooting guides for the LC error code.
Here's the link: https://www.samsung.com/us/support/troubleshooting/TSG01002074.
Also, if you notice leakage on your dishwasher, you can check this link: https://www.samsung.com/us/support/troubleshooting/TSG01001021/.
You can check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/DW80R5061US/AA.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care Support: 1-800-726-7864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144161662
^Rainly