Customer Ratings & Reviews
- Model:
- OBX DW80R5061UT
- |
- SKU:
- 6586678
Customer reviews
Rating 4.2 out of 5 stars with 3908 reviews
(3,908 customer reviews)Rating by feature
- Cleaning Quality4.2
Rating 4.2 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.4
Rating 4.4 out of 5 stars
to a friend
Rated 1 out of 5 stars
This model is JUNK!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 1.5 years ago, from the beginning my husband noticed that our dishes did not come out clean. Over the course of a year, I’ve rewatched my dishes multiple times, changed detergent, and googled better ways to load a dishwasher. Nothing changed the fact that this dishwasher still could not get my dishes cleaned. Mugs still had coffee spots inside, cups with milk still in the bottom, and plates with tiny specks of food that all required me to hand wash to get clean. Not long into owning this, it stopped working and showed the code LC. It kept blinking, and trying to drain. I ended up opening the filter at the bottom, and soaked up all the water I could see inside the tube that drains the water out of the dishwasher. It wasn’t much, but it worked. A year later, two weeks before Thanksgiving it did it again. This time nothing I did could get the code to clear. So I called Best Buy, and they sent a tech out… 4 days later. I turned the power off to the dishwasher and waited. Tech came out, everything looked fine, and dishwasher was working again. A week after Thanksgiving, and we have the LC code again. Dishwasher is 1.5 years old. It’s out of warranty with Best Buy so I called Samsung. They weren’t of any help, and wanted to send out a Samsung tech. I’m done. This model is junk. Doesn’t clean, never has, and has leak control issues. I hate that I have to spend more money on a dishwasher after 1.5 years of getting a new one. This time I’m buying the very extended warranty.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to ensure that you enjoy washing dishes by using your dishwasher. NoNameJane12. We are here to help you.
Suppose your dishwasher is not cleaning your dishes well and shows an LC code. Please click the links below, Hover your mouse over the hyperlinks, and watch the instructional video for tips.
The Dishes are not clean after the dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes
The Samsung dishwasher is displaying an LC error code:
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146581708, to help our team pull up your information when you message us.
Have a great day.
-John
Rated 5 out of 5 stars
Samsung dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung dishwasher is amazing and it’s super quiet. This dishwasher is great for all your needs; forks utensils, baby spoons, pacifiers, wine glasses tall or short, pots large or small and plates. You get a variety of different settings from deep clean to Quick wash.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Quiet, exceptional performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After several weeks of use, we are in love with the operational performance. The door kick open feature surprise us both, however the drying delivery was flawless.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Absolutely Phenomenal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did a lot of research prior to buying - exceptional features at a reasonable price - VERY quiet - door opens when cycle is completed, a nice feature - nice electronic controls hidden on top of door with only "running lights" visible A great choice !!!
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello Mirafone! We understand that this unit is meeting your expectations and we couldn't be happier for you . Thank you for your continued support and for choosing Samsung. ^Nic
Rated 4 out of 5 stars
Decent dishwasher.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little tight on top but it fit. Seems to wash good right now will see how long it lasts.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY THIS DISHWASHER
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one of these dishwashers in June of last year as part of our kitchen remodel. It was delivered in August and installed in September. The day after install, it started flashing a leak code. Samsung sent a local repairman to look at it insisting it was an installation error. The repairman broke the dishwasher, my new cabinets and didn't even reconnect the deain hose stating it was "junk" and that i should NOT buy Samsung appliances. He informed me that he would contact Samsung that it was defective "out of the box". After a few days and not hearing anything, I contacted Samsung again. They said that they hadn't heard from the repairman but that it was marked in their system as fixed. After multiple phone calls, Samsung offered to send another repairman out, but would not repkace the unit because it had been "repaired". This took several weeks to resolve which was ultimately accomplished by emailing every Samsung executive I could find an email address for including the CEO. It was a very long email, detailing everything that had happened and how many times Samsung hung up on me. Finally, they sent me the purchase price back. I foolishly purchased another one of the same model. After being installed for less than 3 months, the drain pump has now went out on the second unit. I am not even contacting Samsung about it this time. I pulled the pump off of the first unit and ordered another one. Thank goodness that we will be moving soon and this dishwasher will stay with the house. I will not make this mistake again. The last new dishwasher that I had bought before this one was a Bosch that lasted more than 15 years.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, thank you for taking the time to share your feedback with us and bringing your concerns to our attention. Please know that we make every effort to manufacture quality products, and your feedback does not go unnoticed for continuous improvement. So that we can gain a little more insight to properly address any issues you are having, please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144140921) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Rated 4 out of 5 stars
very quiet unit,
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dishwasher has worked very well except that the 3rd top rack does not always get the silverware as clean as would like
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been an awesome dishwasher and a great deal as well.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent DW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sleek design. Controls on top are easy to read, and good selection of wash cycles. The third rack on top is great for odd shaped items, and is really handy for extra items. Very quiet and nice soft tones ring when wash is complete.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
NICE DISHWASHER
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful dishwasher, but not the one I wanted. Had to settle for this one due to supply chain B/S. Wanted the 39 dba linear wash. However this one is quiet @ 48 dba. Have not used enough to tell how well it cleans heavily soiled dishware. It also does not have WiFi.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
New Dishwasher with three racks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this dishwasher, but you have to load it carefully to ensure every dish is cleaned.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello Stephanie! We are happy to hear that you are enjoying your dishwasher. Thank you for choosing Samsung. ^Nic
Rated 3 out of 5 stars
not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans and works as it should, pretty basic but no issues
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi Doogie,
We are glad to know that you purchased Samsung products. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We are happy to receive your feedback about the Samsung dishwasher cleaning well. We will surely notate your feedback for better products in the future.
For future reference, you may click this link for other troubleshooting guides that may help with the dishwasher:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R5060US/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144355286
Thank you for choosing Samsung. Have a great day.
-Trisha-
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far, very happy with the purchase. We bought this for a vacation home/Air B&B and it’s been a perfect fit thus far. I had purchased all LG appliances for my primary residence just a few months prior and wish I would’ve gotten these instead. My favorite feature of this dishwasher is that it pops open once the cycle is complete so I don’t have to worry about anything getting moldy or sitting damp in the dishwasher for hours at a time if I’m not there to open it after a completed cycle. That feature alone makes me wish I had these in my own home.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello Customer! We appreciate your feedback, continued support and choosing Samsung! ^Nic
Rated 3 out of 5 stars
Great dishwasher…bad installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had it a few days but it seems to be a great dishwasher. Extremely quiet operation and it gets the dishes really clean. The installation was really poor…so I will need to have them come out and redo the installation.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dishwasher! Super quiet and cleans the dishes to make them sparkle. Love the sleek design and all the great features.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Michelle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wish our installation had gone smoother. The technician came back to our house for range and microwave and apologized for missing turning on the water.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Worth It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent dishwasher Everything comes out so clean.It is also so quiet that one does not know it is running,
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
My first LG Applience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received it on time. Very good performance. This is the first time I am using an LG appliance. It is very quiet and cleans my dishes in perfect condition
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great performance, quiet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washing performance, quiet enough for conversation right next to it. Good organization of the interior. So far, very good.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Even though I think it’s smaller than my old Samsung it’s great. I use the 1 hour quick cycle & the dishes are all coming out clean. It opens for the last 5 mins of drying so tell all the family members otherwise it can scare them. Highly recommend.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friend



























