Customer Ratings & Reviews

Needed a replacement for my old dishwasher. This one has much a much higher dish capacity than the old one despite taking up the same volume. I also like the easily visible countdown timer to know how long I'll have to wait for the wash cycle to complete.

This dishwasher is amazing. It does a great job cleaning the dishes and you would not even know it was running. It is super quiet!

Top notch dishwasher that was pointed out via salesman assistance that was also top notch. Very quick (usually within an hour for normal wash), and very quiet. Nice little feature where when it comes to the end of the wash, it opens itself automatically while continuing to dry the dishes. Only hiccup, is the coverings over the tableware. They are useless and only get in the way and continue to fall off. Otherwise, I'm very satisfied with this Samsung dishwasher.

They just washer works great I like Samsung products that’s what I have on my home no complaints

Beautiful in our kitchen. Works well, gets the dishes super clean and I love all the options it has.

About eight months in my dishwasher stopped draining. Samsung sent someone out and they had to come three different times before they declared that they had finally fixed it. The issue is that it has never worked properly since then. It doesn’t wash the dishes and it doesn’t even dissolve the tabs. I have spoken to Samsung numerous times and provided videos at their request. With each follow up Call I’m told the ticket was closed, but they will open a new one and escalate it. They tell me that once a technician declares it’s fixed then there is nothing I can do to appeal it. So they have requested videos which I have sent and each time I called to follow up, this is what I deal with. The tickets have been closed and canceled and then I am told a new one will get opened and escalated. It’s a vicious cycle. I get no help and now my dishwasher is almost out of warranty. Best Buy is refusing to help as well and so now I’m stuck with A dishwasher that doesn’t work and it’s less than a year old. I would advise you to consider a different appliance brand and buying from a different seller. I can assure you, I will never buy another Samsung product nor will I do my shopping at Best Buy. I have read reviews about these similar issues with Samsung products. I only wish that I had read them before I purchased this dishwasher.

I had ordered this from Lowe’s but was unable to get it Best Buy bailed me out by having it in stock and ready to pick up and I’m very happy about that. Picking it up at your Bellingham location was great your staff was excellent and I really appreciate it

Overall a great product. Only complaint I have is the bottom rack when pulled out to load when loaded with dishes it doesn’t always seem to line up and roll in smoothly

My old dishwasher was 16 years old, this new one has gone a long ways toward operating better. Its almost like having a personal dishwasher!

Best if used for normal washes. Loading to max capacity does not always clean dishes completely.

Nice dishwasher. We don't love the fact that we can't change the setting for it to not open when done.

High Quality Dishwasher! Definitely stylish and makes a very nice addition to our kitchen. The black stainless steel is a very nice touch. We are very much impressed.

Broke right after the 12-month mark by 8 days. Unit sparked and smoked immediately tripping breaker, called Samsung after explaining the issue they agreed to repair the unit, that is where the issue came in. They sent the worst most absolute repair company imaginable to access the damage and either repair or replace. After 5 min of being in my home he determined there was no issue with machine and that he would be unable to replace or repair without duplicating the problem, Samsung at this point would do nothing and the machine is still broken sitting in my garage and was replaced due to the fear it would catch house on fire.

So far so good. It does have a smell to it though. Not sure how i feel about that.

sales person was excellent and worked to get what I needed and had it delivered on time. Washer so far is doing great. I was a little skeptical not having a heat element but it works fine

Nice so far, but to early to really tell... wish the bottom rack was a bit more adjustable

This dishwasher replaced a 15 year old unit. It is great how the technology has improved. One issue was the unit had a missing gasket which required a follow up visit by a technician for repair.

This dishwasher replaced a similar Samsung model that served us very well for 5 years. The addition of the third rack for silverware is a nice feature. It would help if Samsung would include installation instructions for the rubber flap on the lower front of the unit. I had to go to the Samsung web site to figure out how to install it. Overall very satisfied with our purchase. Best Buy delivery was timely and efficient. Reps were very courteous and wore masks in my home which I appreciated.

Outstanding. Samsung never disappoints. Whether it’s electronics or appliances, you can’t go wrong with a Samsung product.

It was the best looking one for 1k that I seen but doesn't always clean the best.