Customer Ratings & Reviews
- Model:
- OBX DW80R5061UT
- SKU:
- 6586678
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
to a friend
Sleek and stylish wins again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adds a sleek efficiency to your kitchen and is part of a winning ensemble.
I would recommend this to a friendStorm fear
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy the floor model. Had to get service on this machine 3 times before it would act right. But it's pretty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you were having issues with your Samsung Dishwasher. I am glad to see that you were able to get a service repair to resolve your issues. We are glad for you to be a part of our family and thank you for choosing Samsung. ^Brad
Excellent quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and product .Fully satisfied with experience.
No, I would not recommend this to a friendAverage Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher does just an ok job of cleaning. A little noisy also. What you’d expect for a dishwasher in this price range.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your Samsung Dishwasher. We welcome you to the family and are sure you will be pleased. Thank you for choosing Samsung. ^Brad
Not the greatest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its super quiet. However, I am having issues with it not drying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Display! We definitely appreciate you bringing this to our attention. I understand that your unit is not drying as it should and we would like to provide this link to help rectify your concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001910/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143760936
Thank you for choosing Samsung. ^Nic
not a favorite of my wife.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher does not clean as well as we would've hoped for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .An outstanding working dishwasher is everything, JayW. We're here to help you maximize your unit's cleaning efficiency!
When your dishes aren't cleaned after a dishwasher cycle, you'll want to ensure that you're doing everything right, using detergent and rinse aid as directed. Learn more from these details.
Dishes are not clean after the dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Learn the best way to load a Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may also watch our youtube video about "How to properly load your dishwasher":
https://www.youtube.com/watch?v=ZNbla-A9LOQ
Clean the interior of your dishwasher periodically to remove any soil, food particles, and hard water buildup:
https://www.samsung.com/us/support/answer/ANS00076793/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145326255, to help our team pull up your information.
Have a great day!
^Chrystel
Loser dishwasher
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dishwasher ever. Dishes were never cleaned and after 2.5 years control panel and buttons quit. Will never buy Samsung again.
No, I would not recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The price and the value are above standard.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is perfect, very quiet. Cleans dishes great.
I would recommend this to a friendSleek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of bells and whistles. So far, so good. Nice and sleek.
I would recommend this to a friendnice lookinh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with the installation. In reading the manual it states not to use an extension so I was surprised when I was asked for one which I provided. I am very uneasy about that. I do like some of the features, but miss some my old one had. Like the door staying closed until I opened it and the drying cycle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Annie, we appreciate you taking time to leave us feedback on your experience with your dishwasher. You are a valued member of the Samsung family and your opinion matters to us. The auto release feature can be disabled. Here is a link to the user manual on page 12 for steps on disabling the auto release feature. We thank you for being a Samsung customer! ^Lena
Stay FAR away.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Do not buy! There is a problem with steam getting into the control panel and shorting it out. They let it release anyway. Very common problem. Research it!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you may be feeling about this, LanceK. We want to speak to you directly to provide support on repairing your dishwasher.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146557732, to help our team pull up your information when you message us.
Have a great day.
-John
Super quiet
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked amazing and is the quietest dishwasher I have ever had
I would recommend this to a friendNice storm wash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome storm wash dishwasher with a nice black stainless finis.
I would recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs great and the door even pops open when the cycle is over!
I would recommend this to a friendDisappointed the service department
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.interior frame gets caught on drawer having issues opening & closing, I purchased a 3 year warranty however unable to get someone to fix. Since they cannot locate serial # on machine they will not work on it eventhough I have a receipt and Geek squad protection. I get transferred from one department to another with no resolution.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi dishwasher,
Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble with your dishwasher drawers for not opening and closing properly. We apologize for what happened to your dishwasher's drawer and the request for in-home service, don't worry we will surely notate your feedback about this matter.
Please look at the warranty link below to check warranty coverage. Please do take note warranty coverage can differ by model/year:
https://www.samsung.com/us/support/service/warranty/DW80R5061US/AA
You may use this link to help you locate model number and serial:
https://www.samsung.com/us/support/#find-codes
You can visit this link below to see if a service technician is available for in-home repair.
https://www.samsung.com/us/support/service/
If further assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference Ticket number: 1144159906
Thank you for choosing Samsung. Have a great day.
-Trisha-
DO NOT BUY THIS!!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine worked well for the first six months. I ran it daily. Of recent, it gave me error codes, leaked gallons and gallons of water, smoked and turned itself on and off. While waiting 5 days for a repair person I had to cut power and water to it. The repair person sent by Samsung diagnosed it for a new motor and seal. Waited 5 days for parts and repair was completed. That day, error codes continued. Machine doesn’t operate. Samsung wants me to trouble shoot it. NO. Get this pc of crap out of here. DO NOT BUY THIS DISHWASHER
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the disappointment you're feeling about your dishwasher. Let us help you out.
Please refer to the link below to see what is causing the error in your dishwasher and the steps to take. Browse over the hyperlinks as well for tips.
Samsung dishwasher is displaying an error code (please choose the error code that you are seeing in your dishwasher):
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147076482, to help our team pull up your information when you message us.
Have a great day.
-John
Best ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best machine ever couldn't ask for a better machinI
I would recommend this to a friendNew dishwasher is great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quiet and cleans very well. No rising needed now.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Reviewbbuy1! We appreciate your feedback, continued support and choosing Samsung! ^Nic
More usable space than last dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adjustable rack makes it easier to fit large dishes when needed. The top rack is great for silverware and other utensils that used to take up room in lower racks before.
I would recommend this to a friend