Customer Ratings & Reviews
- Model:
- OBX DW80R5061UT
- SKU:
- 6586678
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
to a friend
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly built. Third rack is not really a rack more of a drawer. Wheels squeak and pop off easily
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are needing assistance with your Samsung Dishwasher and realize your experience has been less than ideal. I would love the opportunity to chat and see how we can help. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143013659. We thank you for being a part of the Samsung family. ^Brad
Great , quit looks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great , quit looks good. Excellent value for the money
I would recommend this to a frienddishwaser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've use it a couple of times. sometimes it does a good job. other times not so good
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Angela, I realize you are experiencing some problems with your Samsung Dishwasher sometimes and know that can be frustrating. I would like to offer some help to ensure the best performance from your machine. Please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143576611. We would like to welcome you to our Samsung family. ^Brad
Beautiful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have yet to use it, but the features seem amazing!
I would recommend this to a friendCool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, love the product , great buy
I would recommend this to a friendReally like it’s looks , The operation of it. Enjo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate, Haven’t on it long just bought it.
I would recommend this to a friendLove the Stormwash 24
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how quite the washer is and the extra flat rack on the top! The washer pops open when cleaning is complete which is a nice touch.
I would recommend this to a friendGreat camera for beginners
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase l LOVE so much I tell all friends buy
I would recommend this to a friendMUST HAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hands down the best dishwasher i have had! i normally hate dishwashers because they never get them clean and dry but this one does. EVERY WASH! it makes it so easy on our family.
I would recommend this to a friendSAMSUNG STORM WASH
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BROKE AFTER FIRST WEEK WAITING FOR SAMSUNG TO COME FIX IT, THE TOP SHELF WATER DISPENSER LITERALLY FELL OFF AND THERE IS NOT WAY TO REATTACH IT. THE DISHES DO NOT DRY YOU MUST USE A RINSE AID AND STILL WET. DISHES DO CLEAN VERY WELL AND IT IS A 3 HOUR CYCLE TO WASH.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there SHANNON,
It seems that you are experiencing issues with your Samsung Dishwasher and understand how inconvenient this can be. I am glad to see that you are already set up for a speedy repair. If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143261115. We welcome you to our family and thank you for choosing Samsung. ^Brad
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my dishwasher so much, it is so quiet. It does not come with an electrical cord so be sure to order the added kit. The color complements my sink and light fixtures perfectly.
I would recommend this to a friendGood not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung dishwasher replaced a nearly 20 year old Bosch dishwasher. The Samsung is quieter than the old Bosch but I think the old one cleaned slightly better. Occasionally there will be something on the top (middle?) rack that just doesn’t get clean, which is why I give it a 4 out of 5.
I would recommend this to a friendNot shiny flatware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has many nice features. It's quiet. However, silverware still doesn't come out clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you have some concerns with your Samsung Dishwasher not cleaning your silverware and I would like to help make sure you are getting the best results. I have some helpful information that I would like to provide. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Thank you for choosing Samsung. ^Brad
Nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, service, warranty and price....!!!!
I would recommend this to a friendGreat dishwasher price right
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bundle package and love the color and look great
I would recommend this to a friendsoso product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not all dishes are coming out clean.. I will have to rewash some :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi newdishwasherowner,
We appreciate you reaching out regarding your inconvenience with our Samsung dishwasher and we know how important dishwashers are especially if we are cleaning our dishes between your busy schedules. We apologize for the inconvenience of the dishwasher is not cleaning dishes well. Don't worry we will surely notate your feedback about this matter to improve our products in the future.
I highly recommend checking on this link for basic troubleshooting guides:
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
For future reference, you may click this link for other troubleshooting guides that may help with the dishwasher:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R5061US/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144355086
Thank you for choosing Samsung. Have a great day.
-Trisha-
Looks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet. It looks nice, but my house isn’t completed and water/sewer isn’t hooked up
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for purchasing your new Samsung Dishwasher. I am sure that you will be pleased with your purchase and would love an update once your unit is working properly. Thank you for using Samsung. ^Brad
Great purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Best dishwasher for the value I’ve ever had!
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Items are not completely dry and glass is not clean .a lot of spots
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello!
Thank you for taking the time to share your feedback with our dishwasher. On behalf of Samsung, we do apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have.
To help you with this, I am providing these links to guide you on the issue.
Dishes are not clean after dishwasher cycle:
samsung.com/us/support/troubleshooting/TSG01000962/
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
I also suggest you watch this video to get a few simple tips and tricks to maximize the performance at both cleaning and drying of your dishwasher.
Improve your dishwasher's cleaning and drying performance | Samsung US
https://www.youtube.com/watch?v=bajCw_H-njg
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144152811
^Camille
great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this one goes with my kitchen same great dishwasher
I would recommend this to a friend