Customer Ratings & Reviews
- Model:
- OBX DW80R5061UT
- SKU:
- 6586678
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
to a friend
Pure magic!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans the dishes super fast! The last 5 mins are magical as this dishwasher pops open to let the steam escape. Stone countertop is a must for this one! I love the silverware drawer at the top which leaves more room at the bottom for plates and cookware. Color is amazing!!!!
I would recommend this to a friendStormwash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected and is good.Stormwash option is good as well
I would recommend this to a friendgreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the color it doesn't show finger prints. I would buy it again
I would recommend this to a friendworst appliance brand
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the dishwaher stopped draing just 1 month after the 1 year manufacture warranty ended, the samsung fridge i bought also has issues. stay away from samsung appliances.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine was dead in one year then we had to pay to trash out I don’t recommend no one to by this
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello HugoA,
We want to know more about what occurred with your Samsung dishwasher and would like to assist as soon as possible.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t drive I used the overnight drying and don’t work dishes still wet but no make noises that I like it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Dishwasher. I have some helpful information that I would like to provide to ensure you get the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Thank you for choosing Samsung. ^Brad
Buy a different brand
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When spending $700 on a dishwasher, a person expects it to last much longer than the 18 months it lasted before the pump assembly went bad. The manufacturer's warranty is only good for 1 year. I'm not happy with the Samsung oven I bought either.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nicole,
I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that you didn't get that through our product the Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless steel
While we'd love the opportunity to regain your trust, we understand how frustrated you must be. My deepest apologies for any inconvenience we have caused you.
We would like to hear more about your concern.
For the immediate resolution of your concern, you may reach us via the following details.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung.
Reference number:1144418004
^Ross
New dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working well so far. Like the look of the fingerprint resistant black stainless steel.
I would recommend this to a friendError code 4C is constant now for no reason
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since day one I have been getting intermittent 4c error codes. Now 23 days after purchase the diashwasher doesn’t work at all. The water line is Hot, and excellent pressure. The drain is perfect. The washer is level . Calling Best Buy has been futile at best. If I want to listen to music I’d turn on my stereo. Apparently I can’t return or exchange this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Dishwasher. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142896016. We thank you for being a part of the Samsung family. ^Brad
Disappointed with "StormWash"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed with this dishwasher, the dishes are not getting cleaned even with the "StormWash" cycle. It's quiet, looks good and has a cool feature that the door opens at the end of the cycle to somewhat air cool the dishes, but some of them are dirty. Had a ten year old dishwasher that was load and ugly but cleaned the dishes. I wouldn't buy this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issue getting your dishes clean in your Samsung Dishwasher. I would like to help with that. I have located some information for you that will ensure you get the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Thank you for choosing Samsung. ^Brad
Livid
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had the dishwasher over a year-and-a-half and the sub pump broke and need to purchase a brand new dishwasher do to the replacement sump pump costing $400 and replacement dishwasher costing 500. Best Buy also talked me out of getting the warranty and said that the Best Buy Geek Squad membership would cover any repairs needed that is false.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there kghh,
I see you are experiencing issues with your Samsung Dishwasher service. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143117358. We thank you for being a part of the Samsung family. ^Brad
Don’t buy it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for couple month and broke I had to wait 6 month to exchange it
No, I would not recommend this to a friendDead end
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it 2/25 had delivered 10/3. Delivery set 1p showed up 5:45, then said couldn't install, then he left. Later friend pointed out hookups behind old dishwasher, 2nd try same thing said, he did not pull out to look. So it sitting in box in garage so cant rate it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for taking the time to share your experience. To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa
Worst appliance purchase ever!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY! I won't bore you with the horrible experience I experienced with delivery. I will just get to the point. This dishwasher is the worst appliance I have every purchased. After a full cycle food still stuck in cups and dishes. Anything plastic smells rotten. If I could give zero stars I would. I regret not returning when I had the chance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with with your Samsung Dishwasher not cleaning your dishes. I have some helpful information that will ensure you are getting the best performance from your machine. See link below;
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Thank you for choosing Samsung. ^Brad
Loud noise when you close the dishwasher.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if problem is dishwasher or installation. Loud noise when your close the dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Dishwasher. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142951996. We thank you for being a part of the Samsung family. ^Brad
Terrible dishwasher - never works
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is not even 6 months old and will no longer drain.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Dishwasher not draining. I realize that is not great but I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142473777. We thank you for being a part of the Samsung family. ^Brad
Great option and affordable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all of the features of this dishwasher. Has plenty of room to fill it up and i love the feature that opens the door automatically at the end of the cycle to allow it to air dry and not steam your face when you open it.
I would recommend this to a friendBrand response from Samsung
Posted .Hello dprich110! We understand that this unit is meeting your expectations and we couldn't be happier for you . Thank you for your continued support and for choosing Samsung. ^Nic
Support materials
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not receive a User's Manual. How may I receive one?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Vickie,
We appreciate you giving us a review about the Samsung Dishwasher. I'm sorry to hear that you did not receive the user manual.
Here's a link that indicates the user's manual: https://downloadcenter.samsung.com/content/UM/201908/20190812161422524/DW7000KM_DW80R5060-02025D-01_EN-CFR-MES.pdf.
If you have inquiries and need further assistance, you can contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144729355
Thank you for choosing Samsung, and have a great day!
^Rainly
Very Much Up To Expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung-StormWash Built-In Dishwasher met all of my prerequisites for purchase. The delivery, installation and performance of this dishwasher was and is up to expectations. I am extremely pleased with this purchase.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used only once the front chamber hangs to the right side even though was not completely full,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142480546 . We thank you for being a part of the Samsung family. ^Brad