Customer Ratings & Reviews
- Model:
- OBX DW80R5061UT
- SKU:
- 6586678
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
to a friend
Excellent dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a wonderful job of getting dishes clean and sparkling. Much better than our old one and is so quiet..
I would recommend this to a friendSmall and loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is very small, there are only two of us in the house and we run it nightly. Silverware holders are very cheaply made and already falling apart. Also I think it is loud
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MamaB! Thank you for your feedback. I see that you are not happy with the design of the unit and it is louder than you expected. Please know that we hear your concerns and they do not go unnoticed. I have also provided a link below to help shed light on the sounds that are expected of this particular unit. (http://www.samsung.com/us/support/troubleshooting/TSG01002056/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143746538
Thank you for choosing Samsung. ^Nic
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great service, experienced technicians and excellent customer services
I would recommend this to a friendSimply doesn’t work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve ran this thing on every possible cycle with the detergent Samsung recommends and every time it leaves white film and detergent is not dissolving all the way as there are white spots on every glass. I’m not happy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there, Zeff. Samsung understands how frustrating it is when your expectations aren't met. Here is a link that should be helpful in achieving optimal cleaning performance from this unit (http://bit.ly/2YcUBMo). Thank you for sharing your experience. ^Lo
Missing parts .. check install notes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The order took 2 months to install.. sat in my living room for 2 months..then installed and no front plate was there to cover front bottom of dishwasher.. please order part for dishwasher.. Tony
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are looking to purchase a part for your Samsung Dishwasher. You can visit our parts website, https://www.samsungparts.com/Default.aspx. Thank you for choosing Samsung. ^Brad
hob. huseini
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i boughts this item from bestbuy it work amazing as a good trusted brand
I would recommend this to a friendBad buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a scam bought it as a replacement leaks bad customer service from the brand
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We want to ensure that you enjoy washing dishes by using your dishwasher. We are here to help you.
Below is a link to help you if your dishwasher is leaking. Please click on the embedded word.
Dishwasher is leaking
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146589099) to help our team pull up your information.
Have a great day.
^Camille
COMPLETE GARBAGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is complete garbage and does not clean. But you don't realize that until after the return policy. Junk. Don't Buy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Groshan83! I'd like to provide you with this link (https://bit.ly/2tXnyyC) that can help you get the best cleaning performance out of this dishwasher. ^Jecca
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my dish washer and the alert it gives reminding me its opened. I haven't had any problems.
I would recommend this to a friendThanks Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another open box find. So far everything is going well. Saved hundreds of dollars. Best Buy rocks
I would recommend this to a friendGreat Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and love the top controls and auto open after completion.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a fan of the music or the fact it opens on it own. Kind of creepy
I would recommend this to a friendWorks great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice washer. It does a great job and I like that the shelves are adjustable.
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It is quiet. Plenty of features and space inside for multiple dishes/pots.
I would recommend this to a friendNice dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first dishwasher I’ve seen with an extra tray for silverware! Very useful
I would recommend this to a friendDo not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 yrs the motor went out. Will cost $1000 to fix. Have to buy a new one. Would not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Nonya,
We would love to discuss your dishwasher to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145986314) to help our team pull up your information when you message us.
Have a great day.
^Charles
Only 1 Setting Works To Clean Dishes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher does not clean my dishes unless i use the "stormwash" feature. Even after, some still are not clean. I am thoroughly disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for bringing this to our attention.
I’m sorry to hear you’re not happy with our product the Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless steel
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To troubleshoot your concern here are some links that might help you.
Dishes are not clean after the dishwasher cycle
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Samsung dishwasher cycles, options, and settings
https://www.samsung.com/us/support/answer/ANS00084182/
How to reset your Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00087943/
The dishwasher is displaying an error code
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:1144390109
Thank you for choosing Samsung.
^Ross
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for owners manual. At my age I do not use internet to look up owners manual.
I would recommend this to a friendSamsung dishwasher is a good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with my purchase. Works great and is very quiet! Can’t tell it’s even running.
I would recommend this to a friendLove this
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great time and service. Got in, got it set up and everything was a good job all the way around.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Working! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic