Customer Ratings & Reviews
- Model:
- OBX DW80R5061UT
- SKU:
- 6586678
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
to a friend
Returned it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t wash well, anything on the 3rd rack remained dirty. None of the dishes dried and the door opened before the drying cycle completed. I was told this was a feature idk
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your reference number is 1144651632.
-Noraina
Awesome dishwasher!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher! The quick wash feature makes the wash time go so quick!
I would recommend this to a friendUnable to function
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t truly comment on performance since the dishwasher was sold without a way to connect it to the plumbing.
No, I would not recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It cleans better than the old one. Love Samsung appliances
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has SO much space, and always leaves your dishes looking shiny and very clean
I would recommend this to a friendHuge disappointment in quality and function.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has been a huge disappointment. We bought it as a part of a Samsung package of appliances and as the first one to be used, it hasn't met expectations. The rack adjustments either are too high to put glasses other than a basic size in or too low for the bottom rack to allow for cooking utensils like spatulas to fit without hitting the rack. The 3rd rack has enough room for what is is intended for but doesn't get things clean. In fact, I continue to find dishes not clean unless I basically prewash them and even then, I have found grease not removed. The racks are probably the worst feature, especially the botton rack. There are so many small slots that a regular ceramic bowl doesn't fit between them, let alone put a larger dish in. There is no way to adjust these either. Our old dishwasher allowed for folding down sections to place larger items. I also have to separate out dishes rather than fit in each slot because they are so close together the dishes won't clean at all. This may be going back which is disappointing since we wanted the matching black stainless. If the fridge and range are the same quality when they arrive (if they ever arrive), we may be starting over. Huge disappointment with Samsung in the appliance division.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Cathy, , I definitely understand the frustration of purchasing a washing machine and it does not meet your expectations. At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144138025) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Worst dishwasher I've ever owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never review anything, but have to on this. One of the worst I've ever owned. Does not clean well, stormwash is a small corner with a red layout, hardly anything of substance fits there. Have to rinse or practically put clean dishes in for it to do anything at all. Heavy wash cycle, sanitize, high heat wash, nothing helps, runs a 3 hr cycle and things still come out dirty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there kmeyer79850, I realize you have some concerns with your dishes not being clean in your Samsung Dishwasher and know that can be irritating. I want to provide some helpful information that will ensure you get the best results. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01000962/
If you are still having problems, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143594463. We thank you for being a part of our Samsung family. ^Brad
awful cleaning performance, energy hog
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loud, cramped layout, awful upper tray performance, takes almost 3 hours for a wash and still comes out dirty. that 3 hours to wash a load consumes a lot of energy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you have concerns with your dishes not coming out clean from your Samsung Dishwasher. I would like to make sure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Thank you for choosing Samsung. ^Brad
Get the set! For looks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks sleek with the set! Samsung is my fav for looks!
I would recommend this to a friendSAMSUNG DISHWASHER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT'S QUIET WHEN ON. I LIKE THE AUTO RELEASE, SIMPLICITY AND COLOR.
I would recommend this to a friendWonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Would buy again. Should have replaced mine a long time ago.
I would recommend this to a friendHandy little dishwasher!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely LOVE this dishwasher! Has many different options and wash settings!
I would recommend this to a friendDem darn dishes.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I mean.. It's a dishwasher. No complaints.
I would recommend this to a friendJnew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came damaged now I have to wait a month longer to get it. Why am I getting this when I don’t have it. Way to go on knowing when your customers get there products
No, I would not recommend this to a friendDishwasher
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit works well w dirty dishes and pops open 5 inches to let steam out
I would recommend this to a friendDishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new dishwasher. It is beautiful matches everything really well
I would recommend this to a friendBrand response from Samsung
Posted .Hello there! We appreciate your feedback, continued support and choosing Samsung! ^Nic
no2samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not advance expensive model, same as the very basic . it doesn't clean better bunch of no sense buttons.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
Thank you for your review. We are here to help with your concerns with the dishwasher.
I have shared a Samsung link below that can help with the dishes not being cleaned.
Dishes are not clean after the dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144979503 and it will help our team pull up your information.
Leo
Much better out there
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant error codes and the door flange is easily damaged by sliding the trays.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DuaneH, let's ensure your dishwasher provides you with the best results.
This resource will guide you through the process and help you understand what happens when the dishwasher shows error codes. Click on the icon corresponding to the error code you see and follow the provided hyperlinks to resolve the issue.
Dishwasher error code
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145973216) to help our team pull up your information.
Have a great day
^Camille
already bad after 3 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this machine 3 weeks ago and I am getting an error code already . I asked for an exchange since it’s so new. I am waiting for the machine to get repaired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Grflor! It sounds like you are on the right track to getting this resolved. We hope you're able to enjoy your fully functioning dishwasher again soon. ^Jecca
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, is very spacious inside. After 2 weeks a code OC started showing up mid cycle. Communicating with Samsung to see what the problem maybe.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there jramos, I see that you are experiencing an error code on your Samsung Dishwasher and realize that is not ideal for a new machine. I understand how you are feeling and would like to offer some assistance to get your unit running properly. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
If the error code returns, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143350616. We thank you for choosing Samsung for your newest addition to your kitchen. ^Brad