Customer Ratings & Reviews
- Model:
- OBX DW80R5061UT
- SKU:
- 6586678
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
to a friend
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and fits nicely into our kitchen. Works great
I would recommend this to a friendDon’t waste your money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why they put in a third shelf is beyond me, considering that nothing on it gets clean, even with rinsing the dishes before washing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having some concerns with your Samsung Dishwasher not performing at its best and I would like to offer some help. I have located some helpful information that will ensure that you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Thank you for choosing Samsung. ^Brad
Locking mechanism no longer functioning after 10 m
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the diswasher itself. 10 months is how long I have had it. Today the locking mechanism will not engage. After 10 months of use !
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung #. You stated that your appliance was only # months old. I would love the opportunity to chat and see when we could get a certified Samsung Technician scheduled to resolve your issue. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142759869. We thank you for being a part of our growing Samsung family. ^Brad
Stylish and functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great. Very quiet while in cycle !!
I would recommend this to a friendCould be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok dishwasher but not many options as far as time running, I think 2 hours is a bit much
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Denise,
We love that you're using our Samsung dishwasher! Your observation of the loading cycle is highly appreciated.
Most dishwasher cycle times range from 80-150 minutes, depending on the cycle and the soil level. It's not unusual for a cycle to be 2 or 3 hours long.
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144939065 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The awesome appliance works amazingly and it looks pretty cool.
I would recommend this to a friendWas not aware it doesn’t bring a heating element
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t dry your dishes very dissatisfied! Not what I expected
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ElizabethM,
We are pleased to help provide potential resolutions for your Samsung dishwasher's drying performance.
Properly loading your dishwasher is one of the steps to dry the dishes correctly, and make sure that your home's hot water supply should be set between 120 - 149°F.
You may refer to this video about improving your dishwasher drying performance (from 1:26 to 2:45), and this includes a link to read more about dishes are not dry: https://www.youtube.com/watch?v=bajCw_H-njg
Dishwasher load:
https://www.samsung.com/us/support/answer/ANS00062443/
Use rinse aid in your dishwasher: https://www.samsung.com/us/support/answer/ANS00066253/
Dishwasher settings, cycles, and options: https://www.samsung.com/us/support/answer/ANS00084182/
Use the AutoRelease dry feature: https://www.samsung.com/us/support/answer/ANS00076790/
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145775394, to help our team pull up your information.
Have a great day.
Melardo
Super Loud, and the first one we got didn't work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is so loud. My old Kitchen Aid I could not even tell if it was running-trust me you will know when this one is running!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are concerned with the noise from your Samsung Dishwasher. I have some helpful information to provide you. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Thank you for choosing Samsung. ^Brad
Great dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color. It works great. I have had it for almost a year. No issues.
I would recommend this to a friendSamsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the money…………………………………………………………..
I would recommend this to a friendDisappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dish washer broke the same night of install , and now bestbuy can't replace or repair it for 2 plus weeks and it has water stagnant in it . By the time they repair it it will be full of mold I'm sure and they have none in stock
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products. If the problem has not been resolved, please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144138371) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Doesn't clean well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.third rack does not clean, water can't reach it. Silverware does not get clean. Only certain areas if the washer clean effectively.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with getting clean dishes out of your new dishwasher. I can help with that. It is just a click away, see link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Thank you for choosing Samsung. ^Brad
Best dishwasher
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher I’ve ever owned! Beautiful and spacious!
I would recommend this to a friendBrand response from Samsung
Posted .Hello Freebird0108! We are happy to hear that this unit is meeting your expectations and we thank you for your continued support and for choosing Samsung. ^Nic
Not that drying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the wash still have lot water inside of the machine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Wei, Let's make your dishwashing experience a breeze.
Check the sink's drain for obstructions and clogs from food, dirt, and waste if your dishwasher won't drain. You should also ensure the drain hose connection to the sink is straight and not squeezed shut, kinked, bent, or damaged. Here is a link to help you with the dishwasher; please check the hyperlink (clearing the area of food and debris) for additional tips.
Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
Should a service call be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145940276) to help our team pull up your information when you message us.
Have a great day.
-John
HORRIBLE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is horrible! don't waste your money! We've been washing dishes by hand after every wash. Not worth the money! Sho elsewhere.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the feedback, Adrien. Samsung values the opinions of all our customers. ^Jecca
Last chance samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far doing its job. Hope it's not like the last one!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you very much for your observation of our dishwasher. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Camille
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not dry the dishes, glasses or silverware. Have to hand dry item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Henry! We appreciate you taking the time to leave your feedback. Wet dishes at the end of a cycle are never fun. Please know that Samsung is here to help as we value you as a customer. Please see the link below to help rectify the concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001910/).
If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1143780571
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for being the best part of Samsung. ^Nic
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product by Samsung. Highly recommended !!!!!
I would recommend this to a friendBrand response from Samsung
Posted .Hello there! Thank you for your positive feedback and choosing Samsung. ^Nic
Dishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it came perfectly and was easy to install
I would recommend this to a friendLove the color!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! I love the black stainless color!
I would recommend this to a friend