Customer Ratings & Reviews
- Model:
- OBX DW80R5061UT
- |
- SKU:
- 6586678
Customer reviews
Rating 4.2 out of 5 stars with 3908 reviews
(3,908 customer reviews)Rating by feature
- Cleaning Quality4.2
Rating 4.2 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Really pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install, very quiet, love the third rack, StormWash works great, really love the 60min wash.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
I absolutely LOVE this dishwasher!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this dishwasher! I can put all the dishes in without rinsing anything off of them and it will power through the grime like it was nothing even without using the storm wash feature. It's pretty quiet, the only time I noticed it being loud is if I run it before I go to bed and the house it completely quiet. This is a quality dishwasher. I couldn't be happier! No more hand washing dishes for this mama!!
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Poor Touch power
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't clean well Touch power didn't work well from the first week
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there jano,
I see that you have some concerns with your Samsung Dishwasher control panel not working properly. If I were in your position with a new appliance, I would be upset too. I would like to make sure that you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01110172/
If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143310404. We give you a big welcome to our Samsung family. ^Brad
Rated 1 out of 5 stars
Doesn’t clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t clean dishes well. Will be returning very soon
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello.
We appreciate you taking the time to share your experience. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000962/ to guide you on the issue.
You may also watch the video on this link https://www.youtube.com/watch?v=bajCw_H-njg for some cleaning and drying tips.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144137447
^Camille
Rated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was under the impression that this was an elite class of major appliances. However, I've had this unit for 3 years, and it is one of the worst purchases i made in my life. I was so excited about the size and exclusive color of the unit, and it has brought nothing but trouble. The ice maker was the first to go bad. Samsung hasnt been helpful, charging you service fees and repair costs on top of the exaggerated price this unit costs initially. I have been a faithful Samsung customer for years, so i thought it was a wonderful idea to upgrade my kitchen with all new appliances. The stove, microve , and refrigerator have also been repaired on the 3 years I've owned them. Never again will i buy major appliances from this manufacturer that have the worst customer service I've ever experienced.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nnee,
We know how important it is to have a reliable appliance at home. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149898795) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Rated 5 out of 5 stars
So far so good. Go for it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Was a little hesitant from some of the reviews. Very happy with it. Its quiet, sleek, 3rd rack is super helpful. Got it on sale for $649, some got it cheaper. Very happy with it. Dont listen to the negative reviews. They probably didnt hook it up correctly. This is a great dishwasher in that price range
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Easy to operate!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it is easy to operate and very quiet. At times you forget that it's on. I also like how if something is wrong, it will show an error code. For example, it kept giving a code that the water was not draining. Turns out re never removed the plug on are garbage disposal when we replaced it last year.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great dishwasher!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is very quiet and efficient. I love the 3rd rack.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher. It has a lot of features on how you want to wash your dishes and the third rack is awesome.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Loved it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed this dishwasher for 4 years before the framing bent. I loved it. It was quiet and efficient. Could have been quicker. Great dishwasher overall!
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Stormwash is effective!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job, super quiet. Moveable racks, door pops open to let the steam escape when finished.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
It's definitely a dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty good at it's job but after 3 years the faceplate snapped in two when we opened it to load the dishes...not very high quality...
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
I recommend this dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very quite, very quick to wash, does an excellent job of getting dishes clean
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Lasted only 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked pretty well washing and drying, and has a few nice features but we have several complaints. In the first year, we found it didn't drain well a couple times time and the bottom was full of water. We did get it to drain eventually. To clean the filter, you have to disassemble the bottom component. This was just awful and involved taking out at least 10 screws. And believe me, you don't want to skip this for too long. Gross. After ONLY 3 YEARS, it already needs to be replaced. A few weeks ago, one of the tines on the top rack somehow split open and started rusting and then snapped off. Last week, it started making a burning smell so we turned it off. A bit later we heard it running again, confused. Well, no, we realized it wasn't running, it was trying to drain. Repeatedly. There was an LC error code flashing, which indicates a leak. We couldn't find a leak. Whenever we would turn it off, it would come back on and try to drain again, so we eventually unplugged it. We got a technician from BB to come take a look and said the ?sump assembly? needed to be replaced, which would cost $680 plus the service fee. I think we paid about $800 when it was new. So we are now shopping for a Bosch.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Auto release dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job , quite , auto release is the best. Color is great
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Good luck.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is quiet and cleans the dishes well. We have had this unit less than 6 months. However we have started getting an LC error. This means the unit has a leak. A common problem based on a google search. After contacting the warranty dept and multiple service calls its still not working. It been 3 weeks and the issue is still not resolved.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are needing assistance with your Samsung Dishwasher service and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143031315 . We thank you for being a part of the Samsung family. ^Brad
Rated 3 out of 5 stars
Samsung doesn’t make great quality dishwashers.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to replace our Samsung dishwasher that was only 5 years old. We had several repairs to that dishwasher and once it went out of warranty, the parts continued to fail. It became too expensive to replace the bad parts. The cost was too close to just replacing the dishwasher so we did. The only reason we bought Samsung again was to match our kitchen set. If we had our choice, we would have bought LG.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Good dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this one cleans better than our previous dishwasher. Love that it connects to Smartthings app.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Wow! Quite an upgrade from the old clunker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just freshly installed and running to flush out the system. I am 20' away and can *just* tell it's running. Honestly, if I wasn't paying attention, I wouldn't notice it. We upgraded from a Frigidaire with a plastic tub that was so noisy, the TV had to be nearly full volume to hear it. I'm definitely impressed so far.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher. Bit har to fit bigger plates. Otherwise as expected.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friend



























