Customer Ratings & Reviews

So far so good. Surprised by how quite it is. I guess our old one was really loud. At first, we didn't think this one was working - that's how quite it is. Appreciate the third rack. We can fit more in this than our previous one so they did great on space management.

My favorite. Loved it so much at our old house, that we purchased this one for the new house to replace one that didn't perform like this

This was our first and last Samsung appliance. We bought for our new home because of reviews, price, and features. For about 2 yrs 11 mos, this dishwasher worked great and was super quiet. It was easy to install and had a nice finish within the cabinet. Then comes the noisy operation, probably doubling the decibel level, but still working. I'm handy so I researched and found videos of similar issues and how to fix. Everything leaned towards having debris, like plastic, stuck in the food grinding mechanism. I took it apart and found nothing in the system. Because we pre-rinse, there was barely any grime in there. It wasn't the drain pump making the noise so the only other culprit is the main motor. Between the cost of the motor and how difficult it would be to replace, we said we would just deal with the noise. Two months later, error code pointing to a leak. We had to unplug because it kept turning itself on and off. Time for a replacement! I might expect a product to last 3 years if I bought the bottom of the line dishwasher, but I didn't expect Samsung to be in that range. So I paid $220/yr for a piece of junk appliance. Now that I'm researching a new dishwasher, I've reviewed the well known consumer review information for 2024, and surprise surprise, Samsung are some of the worst models having reliability ratings of 2 out of 5 or 3 out of 5. They nailed it!! Stay away from Samsung dishwashers!

I love it. Works great. It’s so quiet!!! The extra rack and design of the rest gives me options I never had before.

We've had this dishwasher for 3 years (2020) and it's been pretty disappointing from the start. It does not do a good job of cleaning dishes unless they are pre-rinsed and you load it in a very specific way, leaving lots of space between dishes. The rack tines are too close together and water has trouble hitting all of the dishes, so it really needs to be half loaded, even on stormwash. 3rd rack items never get clean. It's pretty quiet and has decent options but doesn't do the one thing it should, clean dishes. I'm finally replacing it with an Asko, which should be much better.

Good dishwasher but I get errors every so often. Warranty was a lifesaver.

This washer is reliable! It's fast and effective. Seems to get things a lot cleaner than our last one. I'd recommend!

This dishwasher is awesome. So sleek and modern looking. Love the third rack and quick wash features. So quiet.

After 3 years our dishwasher has tapped out. We unscrewed the filter, checked for any clogs and still doesn't work. Throughout the years we've used/owned over a dozen dishwashing machines, majority Samsung, and this one has been our least favorite. Sometimes had to run 2-3 times for a good clean and took a really, really long time (3 hours) on the longest setting (was trying to see if it would clean the dishes better.) Literally had to pre-clean and soak the dishes for them to come out clean-er in the machine. Looking for a different brand this time.

I bought this dishwasher because of the low noise level and can definitely say I can barely hear it running when I'm standing right next to it. Unfortunately, the dishwasher does not clean any of the dishes! I have to wipe off ALL residue on my dishes before I put it in the dishwasher, or it will stay on the dishes after the cleaning cycle is done. If there is any puddles in the cups after the cycle, the water in it looks cloudy and dirty, its disgusting and I have to re-clean it by hand! AND, I buy the super expensive dishwasher pods with the extra liquid detergent in it, and half the time after the cycle, the pod will be sitting in the bottom of the dishwasher, it didn't even dissolve! This dishwasher was the biggest waste of money, I clean half my dishes by hand now because I don't trust it cleans properly. Don't bother buying this dishwasher, you'll just end up re-cleaning all your dishes by hand

Easy to install and quiet. It was delivered on time. Great experience all around

Pretty nice washer. Not as quiet as i thought and washes for a LOOONG time, but it works really well

Great upgrade works like a charm and the installers were awesome

Leaves food particles on everything on the top shelf. We have to constantly remove the filter and run cleaning cycles, but it still does a bad job. To make matters worse, the filter is a real pain to clean. I will say that I like how energy efficient it is and that the door pops open to dry the dishes.

after just under 4 years the auto door opener stopped working. Then a little after 4 years the plungers that are used to push the door open after the cycle stuck out and the door would not close. Oddly enough, the dishwasher would start running with the door open. Decent up until that point, though.

Within the first year of owning this dishwasher, we had problems with it. From faulty sensors to not working properly. We had it serviced and even the repairman said that Samsung appliances have the most problems. Now, after 2 years of owning it, the motor burned out and it costs more to replace the motor vs buying a new dishwasher. Please do not buy this dishwasher or expect to deal with problems.

It is quiet and does a good job but the racks rust within just two years. Samsung does not replace the parts despite it being in the warranty.

Excellent unit and service. Would repurchase a Samsung dishwasher again.

1 year into owning this dishwasher, pieces of the rack had started to warp from the heat. 2 years later, pieces are broken off and rusting. A new rack costs over $200, no warranty coverage?

I purchased this dishwasher in August 2021. So far I am very satisfied with the overall performance. The storm wash really helps with cleaning hard to clean dishes. I also like that you can lay large utensils on the top rack.