Customer Ratings & Reviews

Not the exact model I bought but same design. If the top is still being made out of plastic- avoid!!! After a couple months mine cracked but still worked so didn't think anything of it and didn't do anything. My mistake. 2 1/2 years later completely stopped. A lot of money for something that didn't last. The cleaning worked very good and did like the dishwasher.

Nice unit Very nice features Easy to use! Glad I bought it!

I struggled with what rating to give this dishwasher. It does a great job washing dishes... I’m very pleased. The Storm Wash feature is great - really cleans even caked on baked on. But... at 14 months old... the metal gasket that holds the rubber seal started to give, to bend out, and kept the lower drawer from opening. Now, it’s completely broken and will require repair. It’s disappointing to have to repair a 14 month old dishwasher that was over $1,000 installed.

The single worst dishwasher ever. I've had a number of dishwashers in my life and none have been as mediocre and likely to break as this one. It can't get simple, easy foods off the dishes. The way it opens when it's drying is nice, but since the dishes are still dirty it's just drying the old food on there. Love the idea of the third rack, except that nothing gets cleaned there. I regret this purchase more than any other appliance I've ever bought. Don't make my mistake! Buy a dishwasher that cleans things!

This new dishwasher is a little louder than I would like, but for the money, it does a good job. I'm particular about how things fit inside dishwashers and the middle rack has too many prongs, making it difficult to put multiple small cereal bowls in at one time, though that's just my opinion.

Dishwasher seemed nice but cosmetically the inside railings detached from the dishwashers and made it unusable

Very happy with this purchase. It does a great job cleaning dishes, including glasses. Love the third rack on top. Feel like this was a good value.

This dishwasher shouldn't even be called a dishwasher, it should be called a dish drying rack as i have to hand wash everything and let them dry in the racks. Just over 3 years old and it started smoking. Nothing but problems with every wash. Tried every soap. Turned up the temp on my water heater, loaded dishes every way possible. Tried pre-wash. Cleaned out the non removable filter, that is no fun. Had a tech out a few times only to tell me that this is what modern dishwashers do. I expected to have this fixed with just being told this is what it is. I finally ripped this piece of garbage out and replaced it with a whirlpool. First tjme my dishes have come clean for an entire load. If i could drop this back at best buy i would. This thing is a piece of junk.

We purchased this dishwasher in 2021 and are already replacing it. It was great in the beginning- it cleaned all of our dishes really well and was extremely quiet. However, in the fall of 2024 we noticed the dishwasher getting increasingly loud and not cleaning dishes as well. We had a technician out and said the part that was failing is a part that should never fail. We chalked it up to a fluke and replaced the part. In January of this year, we noticed the same thing happening. Again, we had a texhnician xome out and the aame part had to be replaced AGAIN. It was either shell out another $500 to replace the part or get another dishwasher. We have opted for #2. I have known others who had Samsung appliances and were EXTREMELY disappointed- I now know why. For the cost of the appliance, parts shouldn't be breaking or failing only 3-4 years into having jt.

Item was excellent but the delivery service they use is awful. Super rude. Terrible customer service. Dishwasher works great though.

My family and I needed a new dishwasher after our old one broke down. We love it after using it. No more stinky old dishwasher machine, hello new one.

I like that ita quiet, but if you plan on using the very top rach for silverware or cooking utinciles then forget it.. they NEVER get clean. I ended up taking mine out because all it did was take up space. It doesnt dry the dishes and unless you have it all the way open andthe racks pulled out they arent wven gonna air dry before they start smelling like dirty dish water. I absolutely dispise this dishwasher i wish i had my old one back. Just save your money and buy a basic dishwasher otherwise youll hate your life and your dishwasher. Hate hate hate it…

Was quiet for a month. Now it makes a new, loud and different noise about every other week. A month and a half into owning this we had the warranty guy come out. He said it's fine. In addition to that, the call center told me that my warranty was almost up after owning this appliance for less than 2 months. I sent Samsung every receipt that I have and have been told that none of those will work. Stay away from this dishwasher if you want a nice quiet appliance. Stay away from Samsung if you want any service. I'll never buy their appliances again. The refrigerator that we bought at the same time had a piece break off after 3 days. It's no wonder why, that piece was made out of plastic that felt like it came from a gumball machine. Again, stay away from Samsung if you want any kind of quality in your appliances.

Few quirks but ok mine was an out of box purchase but have figured out it was used not out of box " misleading" but will be contacting geeks to fix if it dont get better

The rep at Best Buy talked us into buying this instead of the Bosh we wanted: boy was that a mistake! Just months after we got it, the drip plate started filling up with water causing the dishwasher to stop working. In order to fix it we had to put it on its side, drain the water, dry the tray and plug it back in. We have to do this every month. In addition to this, it does not dry properly, emits a foul smell, and occasionally stop draining the water. As soon as the warranty expired the take-in valve failed, too! This is the second Samsung product that lets me down. The other is the gas range NX58H9500WS/AA: the oven's igniter had to be replaced twice! NEVER buying Samsung again.

Working well as expected so far, no issues has been identified.

Laughable how many times this dishwasher throws an error code during a cycle such as "OC" which means water level not correct. The dishwasher is completely level, water supply is fine, pumps are fine, it is draining fine and yet it has this happen randomly with no consistency. Also as others have mentioned this piece of trash will not clean your dishes. Constantly coated in residue and flecks of the dishwasher pod abrasives. Even when switching detergents and adding rinse aids it still never completely cleans the dishes. (Calling this out just to head off the inevitable samsung support agent who will say "try a rinse aid, switch detergents, plumb a supply to a holding tank of fiji water, blah blah blah") We have a central water softener and have tried all sorts of troubleshooting and nothing works. I would leave this on a street corner with a "free" sign but that would be cruel to the poor sap who mistakenly would take it home and end up in the same cruel circumstance I find myself in. Don't make a mistake and buy this - look at the proportion of 1 star reviews these issues are COMMON.

Within the first year the racks started to crack and rust. With two years the drain pump died and before the third year of owning it the control panel died. To fix everything I could buy a new dishwasher.

The dishwasher worked great for the first month, but then it started leaving this residue on glasses in the second rack. It then progressed to leaving this residue on every dish on either rack and on the entire inside door. Even after repeated cleanings and visits from the Geek Squad, this dishwasher is now completely unusable. Every dish comes out dirtier than it goes in. Save your money and don't buy a Samsung dishwasher.

This dishwasher is amazing and love the cycles. The dishes are completely dry and spotless at the end of the cycle.