Customer Ratings & Reviews
- Model:
- OBX DW80R5061UT
- |
- SKU:
- 6586678
Customer reviews
Rating 4.2 out of 5 stars with 3908 reviews
(3,908 customer reviews)Rating by feature
- Cleaning Quality4.2
Rating 4.2 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Amazing dishwasher!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of our favorite appliamces to date, we bought for the pop open feature when it is complete. An absolute game changer, you dont have to worry while you are away of a musky smell.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
The Worst Dishwasher we have ever owned!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this dishwasher for almost 2 months now, so I think I can give it a fair review. First off, this dishwasher does not clean well and is very noisy. I don’t get how people can say in reviews that they can hardly hear it running. We use our dishwasher daily, and in the 21 years living in our house, we have had 3 or 4 dishwashers. This is the noisiest one that we have had. You can hear it running in the next room with the TV on. The middle rake does not clean well and the upper rack is worthless since there is no spray arm under the rake, just a small one above. When drinking glasses ended up being even more soiled then before the dishwasher run, we arranged a service call under warranty. The first guy that served it, acted like we must be doing something wrong, and suggested that we change detergent and left. So we purchased the #1 rated detergent. It was no more effective then what we always use. So we set up another service call. This time a different guy came and said that there must be something wrong with the sump assembly. Which has all the pumps. So he ordered the part and yet another guy came and replaced the part. Nothing changed. Still not cleaning well.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AgateHunter! I'd like to help with these things. First, I have this link (https://bit.ly/3aOCi3e) that has all you need to know about getting the best cleaning performance out of the dishwasher. I am also providing this link (https://bit.ly/2GvADBG) to help you determine if the noises you're hearing from the dishwasher are normal or not. ^Jecca
Rated 5 out of 5 stars
Absolutely love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quiet powerful beautiful dishwasher!! Excellent purchase!
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
It “cleans” the dishes, if you don’t mind scraping
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll be honest, this dishwasher is so disappointing. It cleans the dishes, but you can expect that particles remain after the wash. It is supposed to grate the food, but the food then splashes around during the wash and dry cycle. The particles then harden onto the dishes. So, they’re not really clean. It’s much louder than expected too. However, the song that ends a cycle is the longest and funniest appliance jingle I’ve ever heard. My kids love it. All THIRTY SECONDS OF IT!
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Dorf! We are sorry to hear that your dishwasher is not cleaning dishes as it should. Please know that we hear your concerns and I have provided a link that will address the cleaning concern. (http://www.samsung.com/us/support/troubleshooting/TSG01000962/)
If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1143953451
Facebook Messenger:  http://m.me/samsungsupport or
Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Thank you for being the best part of Samsung. ^Nic
Rated 5 out of 5 stars
Love my Stormwash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the Stormwash. That 3rd row is a deff plus!!
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Perfect DIshwasher for our needs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We searched all over for the right dishwasher. Not too many bells and whistles, but the right racks & cleaning ability to take care of a small family. We decided on this one from Best Buy and not any of the other places because of the total tech offer which I find is very handy, even if you don't need it. More on that. The dishwasher was delivered into our new kitchen with the other appliances and was installed by my contractor. When it was plumbed and wired up a test wash was run and the washer began showing a code. After resetting breakers it continued to show a code. The manual said that code required we call a tech. I called total tech and was offered a repair visit that would take about 2 weeks to get or a replacement washer which would only take a couple days. I went for the replacement, who wants an appliance that has to be fixed first before use? The head contractor came over, looked at the install and determined quickly that the guys had not removed a plug in the plumbing that should have been removed and once that plug was out we retested it, ( it had something to do with water fill) and we got no codes and it worked perfectly. We have not used it but once since then, but I have a lot better feeling knowing BestBuy does exactly what they promised with the total tech program. Our old dishwasher was about 15 years old, barely cleaned a clean dish and was pretty cruddy inside from our city's terrible hard water. Hopefully the stainless in this one will hold up much better. Time will tell.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Black Stainless Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher. Seems to be much quieter than the rating. Looks great and auto pops out after it’s done which is awesome.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a decent dishwasher. I like the chime at the end of the cycle It pops open to air dry the dishes which is a great feature as well. The dishes have been clean.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Melting dishwasher safe items. Poor support
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher worked great for about three months. Suddenly it started to melt/deform plastic cups. These cups were all dishwasher safe and in the top rack. Beyond that they are high quality, such as tervis. The dishwasher also stopped completing full cycles, getting stuck on rinse and then shutting off. For a week it alternated between not finishing cycles and deforming cups. We contacted Samsung, who sent a 3rd party technician to diagnose the problem. They ran a five minute diagnostic, said it completed a full cycle and there were no issues. We told them it seemed unlikely it could have presented any of the issues we were having until those 5 minutes. They basically told us there was nothing they could do. We reached out to Samsung again and they blamed our cups. Even though we’ve never had this issue with any other dishwasher we’ve had at our home. Also, this dishwasher was fine for 3 months before the issue presented. Also, the dishes come out with a film on them, even though we used a liquid soap and a rinse aid, as advised by Samsung. Very unsatisfied.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Appliance problem
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 1.5 years rue system broke down for no reason. First time was within a couple of month if using it. Required complete overhaul of the system except the housing. Second time, not waiting on what is going on. Will not use samsung appliances anymore.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the dismay about what occurred with the dishwasher.
You may contact our Support Team via the link below to speak with a live representative should you need further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Rated 5 out of 5 stars
Great dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dishwasher!! My dishes have never been so clean. When the door popped open the first time I didn’t know it did that, but my dishes were dry and ready to put up not long after. Loading takes little getting used to due to the rack peg angles, but that’s just a learning curve to get over.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
IsThatACommercialWasher?
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unassuming, hidden in plain sight, and so sleek and simple it’s a conundrum for what it does. Following the instructions with add-ins it’s like unboxing all-ware for the fist time but sterilized.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Attractive!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well what can I say sleek and slender very well made the best part after the cycle is completed the door automatically open.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Could be better, but it works!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 3rd top rack doesn’t clean at all and it sometimes has a hard time cleaning the dishes throughout, regardless of the settings. It’s worthwhile for the discounted price it was purchased for.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Clean, quiet, sleek, innovative!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We recently purchased the new Samsung StormWash DW80R5060 series dishwasher. My expectations were blown away and I can’t stop raving about it! When it was delivered, I couldn’t believe how quick and easy the installation was. And it looks so sleek and professional. I especially love the stainless-steel finish on door. It truly is smudge-proof and resists fingerprints too. This is so important to me, as it keeps the dishwasher looking brand new. I’m also impressed with how light the door is- it opens and closes so easily. The recessed handle doesn’t stick out and is built into the door- love this feature! My dishes have never been cleaner. The third rack is a wonderful addition, and a great spot for utensils or baking sheets. And the bottom rack has a StormWash feature that concentrates on especially dirty dishes. It really cleans baked on, dirty pots and pans. The other racks are adjustable too, so you can truly fit even the largest dish loads in one washing. With 6 different wash options, you can completely customize the dishwasher to your needs. One of my favorite settings is the sanitize option. I’m a clean freak, so it is important that I know the dishes are both spotless and germ-free. This dishwasher by far has the best cleaning capacity of any dishwasher that I have owned. What surprised me the most is how quiet the dishwasher is during use- you cannot hear it! No more turning the tv up while the dishwasher is running- it’s unbelievable how silent it is. And when the cycle is nearing completion, the auto release door opens to improve drying performance- no more towel drying dishes before putting them away. It’s obvious that Samsung did their research and listened to customers, as this product blew away my expectations- from features to ease of use. Overall, I’m so thrilled with my dishwasher and can’t wait to discover new features. Hands down, Samsung nailed it and I am on happy customer!
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time out of your busy day to highlight the fantastic features of this dishwasher, Madtown. ^Lo
Rated 1 out of 5 stars
No better than 20 year old dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is awful. I bought it to replace a 20 year old dishwasher, and was so excited to get actually clean dishes without having to handwash. I bought this model because of the high reviews and the Samsung discount for buying multiple appliances. I really regret that choice. The first pic is a coffee mug after going through the wash. It held black coffee, so I can't even say it's dried up sugar or anything. This happens with any cup that isn't short and straight up and down. The flatware is always left with residue. The spoons especially have a habit of being swirled around in the holder, and then the water is blocked from rinsing thoroughly and you get the residue shown. I load the machine accordjng to the instruction manual, and have tried varying the space between items to improve the result but so far no luck. I end up having to rewash at least a third of each load by hand. Also, the dry function doesn't really dry the dishes any faster than just setting them on a drying mat after handwashing. I'm hoping I can exchange it
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MamaLee,
Thank you for bringing this to our attention. We apologize for the inconvenience since the dishes do not clean and not dry after using the Samsung dishwasher.
I highly suggest checking this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01000962/
It indicates an article about dishes that are not clean.
Also, here's a Samsung link about dishes that do not dry after using the Samsung dishwasher.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001910/
If you have inquiries and need further assistance in the future, you can contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can provide this reference number 1144905687.
Thank you for choosing Samsung and have a great day!
^Rainly
Rated 5 out of 5 stars
Great dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new dishwasher! Love that the door opens on its own when it is done so the dishes finish drying. I love the 3 racks.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great pricing, came in as given by Applliance Mgr., in Gainesville store, though 3rd party Delivery rescheduled four times...was installed to satisfaction as expected!
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello Fridge! We appreciate your feedback, continued support and choosing Samsung! ^Nic
Rated 5 out of 5 stars
Love It
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love it it take so much pots and pans and dishes and I love the that it’s sensors and I’m top too
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Dish washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black stainless way to go washes fast and clean alot of space inside for everything
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black Stainless Steel
I would recommend this to a friend



























