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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.2 out of 5 stars with 3908 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.2 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,908 reviews
  • Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great the auto open door feature is a nice add on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher runs very smoothly as well as quietly. It has many features in terms of wash cycles and aesthetically, it looks beautiful! I especially enjoy the end cycle where the door pops open!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of extras!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to find a Samsung dishwasher to go along with the other appliances I had bought when I found this one. Good price and had the 3rd rack. Really nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good but ...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door is making noise when I close it . The 3rd rack doesn’t open completely. Because we installed it late (after weeks Was purchased ) I couldn’t return it. No I have to live with it. To much money for the defects . So far washing is good .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Valerie! Thank you for taking the time to share your experience with us. I understand that your door is making some noises and the rack doesn/t open as it should. At your earliest convenience please reach out to us directly to see what assistance we can provide. We can be reached via any of the following using ticket number: 1143895732
      Facebook Messenger:  http://m.me/samsungsupport or
      Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Thank you for choosing Samsung.^Nic Samsung

  • Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, doesn’t dry as well as I hoped it would.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washes well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic dishwasher that cleans well, not super quiet but we knew that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer does a good job of getting dishes clean. It runs much quieter than I expected. Good value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super silent, great product. Best Buy top service: courtesy, delivery, and prices. Recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quality well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition, easy to use ,set up easily, great price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model because it has an actual garbage disposal and doesn't have that nasty basket that has to be cleaned. It does a good job of drying everything. But, it is the worst dishwasher that I have owned over the years. Small particles like broccoli bits, ground flax seed end up pasted to the dishware. I have white plates and if I don't clean them before I put them into the dishwasher they sometimes stain, even with foods you wouldn't think could stain. I leave those plates in the dishwasher and after about 5 or 6 cycles they are ok. But, are you kidding me? I don't use off brand bargain detergent. Don't buy this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Marie,

      We appreciate your review of your overall experience with the cleaning performance of your Samsung dishwasher, and we'll be glad to look into this for you.

      Here is a link to the troubleshooting steps to try when your Samsung dishwasher does not clean the dishes.
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      The links below guide you to learn the best way to load your dishwasher and improve its cleaning and drying performance for reference.
      https://www.samsung.com/us/support/answer/ANS00062443/
      https://www.youtube.com/watch?v=bajCw_H-njg

      You may also check the user manual for your model. See page 27 for more information on what to do when your dishwasher does not clean the dishes properly.
      https://downloadcenter.samsung.com/content/UM/201908/20190812161422524/DW7000KM_DW80R5060-02025D-01_EN-CFR-MES.pdf

      Do not hesitate to contact us via our Support Channels below should you wish to speak with a live representative.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number (1144949493) to help our team pull up your information.

      Thank you!

      -Angelica Samsung

  • Rated 1 out of 5 stars

    Samsung Touch Panel Is NOT Durable, Poor Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (1) Do not BUY Samsung dishwashers with this soft, plastic touch panel. Mine came with small imperfections “chipped.” The plastic is very soft and prone to damage. I would have thought Samsung designed a more durable touch panel, but I fear that this panel will not last and degrade over time. The touch panel should have been designed with mechanical buttons or at least use a more durable plastic panel. This touch panel should not have passed QC. (2) Samsung customer support is a wash. The common sense approach for a touch panel coming cosmetically defective out-of-the-box would be to send repair and replace the part. Because this was installed “sometime” after delivery and it was discovered after installation, they will not help. They would like me to return the whole unit back, which is absurd on time/cost. (3) I will be looking at other companies that make more robust appliances. Samsung looks “fancy” but they are not designed to last.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not real happy with it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the look and it's quite but this is the second one I've had and it's being replaced for a third time. Not too confident with reliability.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this because our dishwasher went out right before my surgery great dishwasher really quiet easy to use like having the buttons on top of the controls very nice dishwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is AH-mazing! We did not realize how old our previous one was until now. This is smaller than older models but everything gets cleaned. Still figuring it out but so far so good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung dishwasher bad.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first and last Samsung dishwasher. Forget putting even the slightest bit dirty dishes in this thing. Everything needs to be thoroughly pre-washed to get them clean, or food will still be stuck all over everything. The Stormwash feature works ok, but it only covers a very small area in the lower rack. The 3rd rack is essentially useless because no water actually hits it (it doesn't have a dedicated spray). To get the dishes reasonably clean, I have to run every cycle as a Heavy wash. Oh, and to rub a little salt in the wound, this thing is loud! I had a Maytag before this and it worked exponentially better than this appliance, even on the Quick cycle. I won't be buying a Samsung again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! Thank you for your feedback. We are sorry to hear that your dishes are not coming out clean. Below I have provided some helpful information to help rectify your concern.
      (http://www.samsung.com/us/support/troubleshooting/TSG01000962/)

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143619722
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Thankful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in desperate need of a new dishwasher. Not only does the product work great, but kudos to Best Buy for quick, smooth and on-time installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QUIET!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the dishwasher a little over a month and it does a great job of cleaning even really dirty dishes. It has 3 levels of wash and many different settings of wash possibilities. It is so quiet that I can't hear it running. Something really cool is the door opens automatically a little bit when finished washing to help with the dishes drying faster.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up is odd, they say its a standard size but it seems small. Dishes always end up wet.andcthe cycle is long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Storm Wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this dishwasher for less than two months it looks like and I've already had to call on an error code o c. I hope this is not what I have to look forward to in the future with this dishwasher.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I would like to congratulate you on your new Samsung Dishwasher and thank you for taking the time out of your day to post a review. I and glad to see you were able to resolve the issue with the error code and understand how weary this has made you. We are available to assist you if you ever need us. Just contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143331142. We thank you for joining our Samsung family. ^Brad Samsung

  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unfortunately got a lemon. We had the dishwasher for 3 months and it stopped working. I gave me an error code indicating leaking. I am grateful I got the Geek Squad service contract. The technician replaced the motor and still leaking. The entire unit had to be replaced. It washed the dishes okay. The plate rack on the bottom had the plates way too. close. I

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Brett,

      Thank you for choosing Samsung for your dishwashing needs. We are saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung