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Customer Ratings & Reviews

Your price for this item is $187.99

Customer reviews

Rating 4.9 out of 5 stars with 3776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption for its excellent performance, convenient portability, and ample storage capacity. Many appreciate its compact size. While some users noted that the drive can get warm during data transfers, and that the price point may be high for some, the positive feedback on performance and storage outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 3,776 reviews
  • Rated 5 out of 5 stars

    Great SSD drive. Worth the $$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external SSD for my Chromebook. Just plug it in and it’s ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price, excellent product, meet expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable,easy to install and set up. The sleek design makes it easy to conceal and use in small spaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive for business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect solid state hard drive for powerpoint presentation and business spreadsheets. It's also perfect to store pictures from all devices.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      themoe:

      Thanks for purchasing the Samsung T7 Portable SSD. I'm glad to see you are happy with the experience. Whether you're storing critical business documents, games, or movies, the Portable SSD T7 gives you speed and security in a palm-sized package.

      Should you ever have questions or need assistance using this product, please know we’re always here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions.

      Thank you for choosing Samsung!

      ~ Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Yass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This memory extern is really useful to save my stuff ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest way to clear a phone out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly as I hoped it would for clearing out a phone so phone could be sold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing little drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, light weight and so small. Works perfect with my iPad Pro (2018) even with encrypted password protection enabled on the SSD.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    Software failure for MacBook Pro !!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran extremely hot immediately. Downloaded [Portable SSD Software 1.0 for Mac (The macOS Big Sur user's only) Version 1.7.3 | 22.8MB] and had a hell of a time installing it even as a person doing light IT work right now. And they called security and privacy" section of "PREFERENCES" allowed the installation as I've done for other products and other software packages restarted the MacBook Pro and when I tried to run the Samsung software locked up my system real good. I uninstalled it and reinstalled it a few times and then it would not recognize the T7 matter what! Extremely disappointing, I spent all morning restoring my MacBook Pro with an Acronis back up to get rid of any remnants as there was no Samsung uninstall utility for this horrible software which does not recognize the drive no matter what!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Disapointed:

      Thank you for sharing your review of the T7 Portable SSD. I am sorry for the difficulties you experienced installing the software.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.

      You can reach us at:

      1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)

      Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for:
      1) Contact Us Options (LiveChat, Remote Support)
      2) Product Support
      3) Manuals and Downloads
      4) Warranty Info
      5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more
      7) …and more product, repair, order, and care options

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      We hope to hear from you soon.

      ~ Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Good external hard disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external hard disk for a reasonable price. Good quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, Perfect and easy for the ps5, Connection and formatting was a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my MacBook. I’m able to moves files with no issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to transport.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. No setup required. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Incredible speed but highly unreliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through 2 of these after I thought the first one was defective. Extremely fast but the drive shuts off after 20-30 minutes of use. After searching online it looks like its a common issue with this product. I tried playing a PC game and it crashed after a few minutes of play, it also crashed while running a few virtual machines.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DRose:

      I am very sorry for the constant disconnection issues you are experiencing with your Samsung T7 Portable SSD. I understand the frustrations and the inconveniences this has caused.

      Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Samsung SSD external storage (T71tb)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use extra storage for my PC laptop with minimal start-up time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does What I Purchased It For

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an easy to install and use SSD for a project I am working on. I have all my programs and files for the project on one device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricing and availability is much better than other online sites. Excellent Deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has good quality, a great picture and very good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up out of the box. I’m running Microsoft Flight Simulator and Call of Duty off of it with great read speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice storage unit… this covers all my files with plenty of space to go… can’t go wrong with it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung produces excellent external drives, and this iteration is really good as previous ones, actually faster read speeds.

    I would recommend this to a friend