Customer Ratings & Reviews
- Model:
- MU-PC2T0H/AM
- SKU:
- 6408295
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers commend the T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption for its excellent performance, convenient portability, and ample storage capacity. Many appreciate its compact size. While some users noted that the drive can get warm during data transfers, and that the price point may be high for some, the positive feedback on performance and storage outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 6 months. Lost all my data. Very frustrating
No, I would not recommend this to a friendBrand response from Samsung
Posted .MayH:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
We look forward to hearing from you soon.
- Samsung Memory
- Pros mentioned:Portability
Good Storage Device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very portable and sleepy device for storing huge data and can carry anywhere comfortably
I would recommend this to a friend does the job
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, I just wish I could back up separate devices without having to clear everything out.. so now I have to buy another
I would recommend this to a friendQuiet Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it's supposed to. Easy setup and very quiet. Hoping for long lasting drive since I had another Seagate failure.
I would recommend this to a friendGreat Compact Size & Speed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's decent for it's purpose just wish it had higher bandwidth speeds
I would recommend this to a friendNot bad overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The overall quality is not bad. however I do not recommend this product.
I would recommend this to a friendNot bad overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The overall quality is not bad. however I do not recommend this product.
I would recommend this to a friend- Pros mentioned:Overall performance
SAMSUNG
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DEVICE WORKED OK WISH IT WAS NOT THAT EXPENSIVE HAD OME ISSUES INSTALLING IT
I would recommend this to a friendBrand response from Samsung
Posted .PapaBoriqua:
Thanks for choosing the Samsung T7 SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
You can contact us at:
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good portable SSD. Only downside is that I wish the were available in a size over 2tb.
I would recommend this to a friend- Cons mentioned:Compatibility
Not suitable for large file transfers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I attemped to make one transfer of 500GB of data and literally bricked the device in the first hour of use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .seungri:
I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
Works of ps5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to extend your storage! I use it on ps5 since it has a small storage. I haven't had any problems with it.
I would recommend this to a friendgood quality ssd drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a good storage device the installation was quick
I would recommend this to a friendFrustrated Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product seems fine. I'm a bit disappointed with the fact that less than 30 days after purchase it drops $10 in price. I request a price match and it's "after the 15 day return period". Maybe I'll look at another business in the future when I need to purchase tech products.
I would recommend this to a friendBrand response from Samsung
Posted .RS2025:
We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
Perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is better than I expected it would be. I wish they had more TB than just two.
I would recommend this to a friendTerrible experience!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was terrible. Will never use them again ever again.
No, I would not recommend this to a friendNice product but the app is not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product looks beautiful, and it's easy to use until you accidentally messed the app's permission on MacOS.
I would recommend this to a friendDon’t carry this item again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard drive failed after about three weeks. And lost important data
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidD,
Thank you for purchasing the Samsung T7 SSD. We appreciate you sharing your experience with us.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
~ Samsung Pro
- Pros mentioned:Overall performance
Great product!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the value. Working well for us without any problem.
I would recommend this to a friend Samsung External Drive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great easy connection to my other Samsung devices.
I would recommend this to a friend- Pros mentioned:Speed
Light and good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1tb data . Works fast. Got a good deal. Its not slippery to hold
I would recommend this to a friend