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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2081 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, particularly its impressive speed and portability. Its compact size, ample storage capacity, and sleek design are also highly appreciated. However, a small number of users have reported occasional connectivity issues, and some consider the price to be on the higher side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,081 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Keeps on keeping your data safe. Drop resistance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and excellent performance. Solid on the road as a backup for anything that connects to USB C, l cannot look back, and also use on on Blackmagic 6k Pro for recording. That requires a better cable to manage power issues but solid drive all round.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great USB SSD for Doing Time Machine Backups

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to do Time Machine backups for a MacBook Air M2. It is compact, fast, and has rubber classing to protect it. I don't notice any overheating. It comes with both USB C to USB C and USB 3.0 to USB C cables. It has to be first formatted so it can do Time Machine backups.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great product, very fast and useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a reliable and high speed storage solution to keep up with my storge needs. The T7 Shield's lightning-fast data transfer speeds, boasting up to 1050MB/s, make file transfers a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Really good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great SSD! Rugged, super fast and it comes with 2 cables: mini USB and USB C.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    It does what it's supposed to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say; Does what it advertises and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great, If formatted correctly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a revolutionary purchase for me. I needed a place to store large video files that were consuming valuable hard drive space and preventing me from editing or transferring new files onto my laptop. This will store almost 2 years of files, and I am very satisfied with how easy it was to format and set up. One word of caution, I initially formatted the drive in FAT and it was incapable of transferring files larger than 4GB, so if you are dealing with files that large, or larger, don't forget to format into XFAT from the beginning and save yourself the hassle of having to pull everything off the drive and reformat it. All in all it was a great drive and if I ever need another external, I will be picking us another T7 Shield.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Safety Backup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a duplicate safety backup for my photos and general files. Works like a champ. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked superb. Easy plug n play. Was awesome. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good reliable and compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new MacBook Air as a TIme Machine. Easy setup and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Storage capacity

    Rated 5 out of 5 stars

    Samsung External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and download files. Lots of space for storing files.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of several T7 2TB devices I purchased over time. They perform well and have a form factor I like. I have no problem remembering how exciting it was to upgrade an Osborne 1 from single sided, single density 5.25" floppy disks to double sided, double density. Being able to carry multiple terabytes of memory around in your pocket or bag is still totally amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ssd storage devices. Fast, reliable and don’t run too hot. I’m sold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Customer service is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product....good price.....easy to use and operate....customer service at Best Buy is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good stuff.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It works, is light weight and have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Perfect External SSD for All Data Needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gotten one of these external SSDs a year ago and found myself in need of a second one. Great in durability and and perfect storage size too for not only data (2 Terabytes worth), but also for travel storage too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung T7 Shield external hard drive works great. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    SSD

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung T7 external SSD works wonders it's slim and feels nice in the hand. Very light and the speed on this is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Excellent speed in a ruggedized drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is well-protected and is every bit as fast as a standard T7. It's fast and reliable, and I'd recommend this to anyone looking for that combination in a portable SSD. I regularly see transfers of large files hitting the higher end of the rated transfer speed - around 700-800 MB/S. Typical Samsung quality.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      WaltEP:

      I'm very glad to hear that you are happy with your new T7 Shield SSD. Engineered with no moving parts and a sturdy metal body, it can handle drops of up to 9.8 feet. The T7 Shield SSD allows you to take along large amounts of data so you can get things done wherever you go.

      If you should ever have concerns or questions regarding function, features, or settings, please know that Samsung Customer Support is here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thanks for choosing Samsung!

      - Samsung Memory Samsung

  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    It works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what it says, 2TB storage. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung - T7 Shield 2TB External USB 3.2 Gen 2 SSD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one of these I’ve purchased. The first was a 500 GB. This one is a 2 TB. This first cost approx. $120. The 2 TB was on sale. It was $199.99 on sale for $139.99. Right now, Best Buy has it for $129.99. Even better. Lots of "bang for the buck." The read/write specs were/are the same; however, this latest version is tougher. The all new rugged PSSD T7 Shield is built to endure with the space to create thanks to an IP65 rating for Dust and Water resistance. The high-tech rubber exterior with Dynamic Thermal Guard controls heat to maintain steady performance. Has both a USB C and a USB C to USB A cable. Samsung is a recognized leader in SSD products…and you see the quality in this product. I bought the lesser version…and recently bought the superior one…AGAIN. Enough said. Buy this and you won’t be disappointed.

    I would recommend this to a friend