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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2081 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, particularly its impressive speed and portability. Its compact size, ample storage capacity, and sleek design are also highly appreciated. However, a small number of users have reported occasional connectivity issues, and some consider the price to be on the higher side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,081 reviews
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worked with many on the go drives and this one by far along with the other T versions are amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LOST ALL MY PRECIOUS VIDEOS AND PICS

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so hurt right now. For years I had been storing all my personal pics and videos on SSDs because I have sensitive data that I didn't want to expose to the cloud. For years I had been storing these on a sandisk SSD but it was only 1 Tb and I was running out of room. I bought this SSD last year because of the great reviews and because it was advertised as being "durable". I ported all my files to it and it worked well for a couple months until recently. I did a backup of all my files about a week ago and all seemed good. I could see all my photos and videos. Today I plugged it in to my phone (also samsung) to do another backup and it said that the drive was corrupt and needed to be formatted. I clicked ok to format it because I had this issue with HDDs before and everytime I formatted them I never lost data. Well this time I did because apparently the formatting process completely wiped the drive clean or somehow the data was so corrupted that I lost ALL my data. Everything. Hours of precious videos and pics of my baby girl just gone. I know it was not user error because I always make sure to properly unmount the drive before unplugging it from my phone or computer. I am extremely meticulous about ensuring the drive is properly unmounted to avoid this exact situation. I have NEVER had this issue with my sandisk SSD that I have been using for half a decade. Or any of the HDDs I have used to store game data (I specifically chose an SSD because they don't have moving parts and are supposed to be more reliable than HDDs). I am so hurt right now, I am sobbing with rage and regret for having trusted samsung with all my most precious family photos and videos. I had this SSD less than a year before it failed in spectacular fashion and I have lost so much, it is like losing all your family home videos and pics in a fire. Not to mention all the other files, I had years worth of documents, tax documents, complex personal coding projects I had poured, important court paperwork, hudnreds, maybe thousands of hours of work, all gone. I had a less than a TB stored on this stupid thing before it failed. Words can't describe the dissapointment and regret I feel. Even if I get a full refund it could never replace the sentimental value of all the pics and videos I lost. Hands down one of the worst days of the year, maybe of my entire life.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ISAACL,

      Thank you for purchasing the Samsung T7 Shield SSD. We appreciate you sharing your experience with us.

      Please contact Samsung Memory Support directly so that we can better investigate your issue and assist you towards a solution. You can reach us at:

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.

      We hope to hear from you soon.

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice portable SSD drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, sturdy, works well. My only complaint is the short cord is stiff and curved which makes it awkward when putting the laptop down and placing the hard drive off to the side.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Rugged and worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged, great size and like that it comes in multiple color choices. Will be a welcome addition to my tech storage needs collection. In my pocket or in my tech bag this device is a must have!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great bang for your buck, once on sale.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast secondary mobile storage, great for backups, have not tested it for external game/application install uses yet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing ssd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well built drive games install fast and transfer fast to my internal drive. I recommend getting this external if you are looking for one for the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Not tech savvy Granny.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, size is excellent, took forever to move my pictures over to it, ( TBH, I had a lot of pictures), but now I know that they are backed up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SSD on PS5??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy if found on sale or price matched. Pairs nicely with my ps5 and havent had any problems and ive had it for months.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good works and is fast, I have transfers terabytes of files over with ease and compared the sizes and they match no data loss and new drive is faster :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good it is awesome sauce and I like it yep alright

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of the best external SSDs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has performed as expected. Samsung SSDs have been top tier for a long time for reason. Would 1000% recommend this to family or friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external drive. I researched many others. I need a reliable drive for a good price and this fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, great price and have always loved Samsung SSD’s - would definitely buy again. Used as an editing drive on a MacBook Pro using FCPX.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this to store all my games and it’s been working pretty well and it’s way faster than my old hdd too so nothing to complain about

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great performance for my purposes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For work, I regularly run 2-3 active Virtual Machines at all times and need to keep at least a half dozen VMs ready to run at all times. It takes a lot of storage. Active VMs are very high I/O and I run the VMs from this device. Performance is excellent. Highly recommended for this purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great value HD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast downloads and uploads! Small compact and portable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth The Money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. Even after having a full library of games on it it still reads and performs fantastically

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Samsung T7 drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little SSD external drive, and am very impressed with how fast it is for uploading my photography files to. 10 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great performance and value !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive for my videography and photography work and it truly is phenomenal. The performance is incredible and when it’s on sale, it’s a great value !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to store my VM's and the performance is great. No noticeable difference between having them on this external drive and storing them on internal storage.

    I would recommend this to a friend