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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2081 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the product highly for its overall performance, frequently praising its compact, durable, and fast operation. Its speed, portability, and convenient size are particularly appreciated, alongside its ample storage capacity, seamless connectivity, and sleek design. The primary concern raised by customers is its higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,081 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Portable SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need with minimal set up. Love that its ssd and ruggedized.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has really good write and read speeds. Comes with a type c cable so you can plug into most phones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great ssd for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ssd for the price. I use it as my edit drive with my Mac Studio and it doesn’t miss a beat.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Video ready

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is good if you do filming. I bought it for that reason only. Hold a lot of space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    USB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for purpose I need it for. Nothing to complain nor add

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just My Lil Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the Samsung T7 shield. The writing Speed Is Awesome. I'm no techie but this thing is amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Inconsistent Connectivity

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 TB T7 Shield as an external hard drive for my PS5. I really enjoyed the transfer speed and storage size, but when I saw the 4 TB on sale, I decided to upgrade and use the 2 TB as a back up. This has been the worst external hard drive I have ever used. I have had this SSD for 8 months now... It disconnects randomly during use. Some days, it won't disconnect at all while I am playing PS4 games off of it. Other days, it'll disconnect half a dozen times. It doesn't matter what type of game it is. When I'm playing PS5 games off the console or the NVMe SSD, the T7 will also disconnect, so clearly using it doesn't matter. I can no longer put my console on rest mode because 60% of the time, it will load up with the SSD as being "improperly removed" and will have to be recovered. Changed the cable, nothing. Changed the USB port, also nothing. Switched back to the 2 TB for 2 months and ZERO issues. If you are looking for a PS5 SSD external hard drive, this is NOT the one to get. I've searched for answers and there is nothing clear on the internet. Buyer Beware!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Emmanuel:

      I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD. We completely understand your frustrations, and we are here to help.

      Please contact Samsung Memory Support directly so that we can better investigate your issue and assist you towards a solution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Your experience is very important to us, and we will share your feedback with our product team. We hope to hear from you soon.

      ~ Samsung Memory Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great option for extra storage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option, just hate that you have to copy the game back onto the system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome, use it all the time for photo storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    larger hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works just fine and adds storage to my computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dont walk, run!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i need. Sturdy and reliable. Now i cant wait to get another one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! What else is there more to say? The look could be improved though.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Big things come in little packages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic portable SSD. Great for gaming on pc! Samsung offers great build quality on these.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Would recommend for anyone looking for a safe and decent storage device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent. I would buy again and recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    On sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for ps4 on ps5 to save so u dont use the internal ssd

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works as designed. I would purchase it again and recommend it to others!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    FAST AND SUFFICIENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great this is exactly what I had needed lets goo!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast speeds. Great purchase. Definitely recommend only samsung ssd for future purchases

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Storage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and my son seems to like it very well.

    I would recommend this to a friend