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Customer Ratings & Reviews

$516.53
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The comparable value is $574.99

Customer reviews

Rating 4.8 out of 5 stars with 2081 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the product highly for its overall performance, frequently praising its compact, durable, and fast operation. Its speed, portability, and convenient size are particularly appreciated, alongside its ample storage capacity, seamless connectivity, and sleek design. The primary concern raised by customers is its higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,081 reviews
  • Rated 5 out of 5 stars

    Too early to tell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say - I will know more in 10 years....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good SSD. But the read-write speed specification is completely unreal!. I use it with mac studio with usb-c port and I just get around 490mbps read write speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for this hard drive less space and good internal room for my music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T7 SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external SD drive. Rugged and dependable drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ssd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and durable solid state drive for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good ssd. Worth the money. Nice product. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works well. No complaints at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided much needed space at a reasonable price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skerr

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very helpful when traveling great and quick storage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid but Slow

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality construction but has some performance slowdown on large file transfers. It became too slow to transfer large files over 300GB. It would perform in the 2-400MB range until about 300GB in, then it would slow down to 15-25MB per second. Ultimately i couldnt use it to securely ship data to my data center.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it should just overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be priced around what refurbished drives are at now in my opinion or atleast sale price 159 instead of 219 retail.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost is always high on these things. They go on sale for half price so why not make them 2/3 the cost maybe you would sell more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good SSD. Bad app for smartphone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good but the app do not detect the SSD when I connected it to my smartphone. I have tried with other phones but it is always the same, SSD is not detected.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      David:

      I’m sorry to hear that your out-of-box experience fell short of your expectations.

      The T7 Shield may not be compatible with all devices but is compatible with Android devices using USB-C.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      Thank you for choosing Samsung for your storage needs. We look forward to hearing from you.

      - Samsung Memory Samsung

  • Rated 4 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Feels solid. Nice rhat it has USB B and C cables. Can be password protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung External Drive.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Rugged and Good Value for the Price . Should come with better Storage container

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peak design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use and flexbility to organize with zoom lens and drone and main body and prime lens

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought two Samsung 4TB Shield SSD drives, two Samsung T7 2TB Shield drives and two Samsung T7 2TB drives. The 2TB drives have all been reliable but the 4TB drives have not. I have had to send both of them back to Samsung, one of them twice because their transfer speeds dropped to almost nothing when they should be getting 500-575 Mb/s when connected to a USB 3.1 input. There are others who have seen this problem as well. I have found Crucial 4TB SSD drives to be far more stable and reliable. If you are considering getting a Samsung 4TB T7 Shield just take this this into consideration.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Lewie70:

      We always aim to deliver a great experience, and it’s unfortunate to hear the T7 Shield 4TB SSD did not meet your expectations.

      Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product team.

      If there’s anything we can do to further improve your experience, please let us know by contacting Samsung Support at:

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      Again, thanks for sharing your review and for choosing Samsung.

      - Samsung Memory Samsung

  • Pros mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Not so amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to use. Have to divide the meormy not very user friendly. But have a good amount of space.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TRISH:

      I’m sorry to hear that your experience did not match your expectations. We completely understand your frustrations, and we are here to help.

      Please give us the chance to gather additional information from you so we can provide assistance.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      We hope to hear from you soon.

      ~ Samsung Memory Samsung

  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay it works but it made me partition it and I don't want the thing partitioned I want one giant hard drive

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JonP:

      Thank you for choosing the T7 Shield SSD!

      To remove all existing partitions and make your T7 Shield SSD a single unallocated drive, you can follow these steps depending on your operating system:

      WINDOWS:
      Connect the T7 Shield SSD to your computer.
      Press Win + X and select Disk Management.
      Locate your T7 Shield drive in the list.
      Right-click each partition on the drive and select Delete Volume.
      Once all partitions are deleted, the drive will show as Unallocated.

      macOS:
      Open Disk Utility (Applications > Utilities > Disk Utility).
      Select the T7 Shield SSD from the sidebar.
      Click Erase at the top.
      Choose a format (e.g., exFAT for cross-platform compatibility).
      Click Erase to remove all partitions and reformat the drive.

      I hope these tips help. You can always contact us for further help:

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      - Samsung Memory Samsung

  • Rated 4 out of 5 stars

    ssd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, it does get a little hotter than i expected it to, but i guess that is the rubber coating

    I would recommend this to a friend