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Customer reviews

Rating 4.5 out of 5 stars with 406 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the product's excellent picture quality, portability, and user-friendly setup, noting its convenient size and effective auto-focus. However, a notable concern among customers is the brightness of the device. Additionally, some users have expressed minor frustrations with connectivity options and the overall price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 406 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best projector out there for this price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent projector for on the go the fact that its so small is so convenient

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Would definitely buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent projector that’s easily portable and light

    I would recommend this to a friend
  • Cons mentioned:
    Brightness

    Rated 3 out of 5 stars

    Manual override would be nice.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without manual override for some settings you are stuck with the unit automatically sensing what it should be doing. Most of the time it gets it right, sometimes not though. Not nearly bright enough for most situations. Your room better be quite dark to get a decent picture.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JonK,

      I’m sorry to hear you’re not fully satisfied with The Freestyle’s Auto Focus performance. Please check the following, which may improve the issues you’re experiencing:

      1. Remove the film covering the lens, as this can affect Auto Focus performance.
      2. Position the device with the “Samsung” logo on the bottom of the unit.
      3. If you skipped the update during the initial setup or set up via SmartThings and an update wasn’t prompted, please check for available updates. Go to: Home > Menu > Settings > Support > Software Update > Update Now

      If the image is too dim, try adjusting Picture Mode, Contrast, Brightness, or Sharpness settings.
      Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:

      Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      Standard: Is the default mode suitable for general viewing environments
      Movie: Is suitable for watching Projector or movies in a dark room.

      You can also manually fine tune your image under Expert Settings. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing projector

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on my ps5 just had to raise the picture solution in the settings

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Its perfect for everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its a privilege has this in my house for my kids and family

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good while it lasted (which wasn't long)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was impressive when it worked. I am, however, very disappointed in the product longevity and support. It was great for a year, and then suddenly stopped working. When I say a year, I mean almost literally a year. I brought this home on December 22, 2024 (an am writing this review on December 23, 2025). A few days ago we noticed a chirping sound coming from the area where the projector was placed. We couldn't quite figure out what was making the sound until yesterday when we realized it was the power adapter from the projector. Last night we went to use the projector, only to find it wouldn't turn on. There was no standby light, or anything. We thought maybe it had died, so we moved it elsewhere to charge for a bit. After a while, still no standby light, so we used a different cable. After several cables and outlets failed to charge or power-up the device, it was clear the unit was faulty. Today I called Samsung support for assistance, only to learn that the 1-year manufacturer warranty expired in November, about 10-11 months after I purchased the $800 device. I was told that if I wanted to pay extra, I could setup an appointment to have somebody come and try to repair the device. I highly doubt repair is possible with this type of device, or financially sensible even if possible. After being told there was nothing that could be done for me, my support call ended. Moments later, a text came through asking for the Serial Number of the device. I was a little excited, thinking maybe Samsung had a change of heart, and would be able to help after all. I provided the serial number. I was then asked for the Model Code, which I provided as well. It wasn't long before I realized I was in some bot-loop with a non-human. Samsung simply had a an automated bot sending me the same few messages, over and over, leading me to believe there was potential for resolution. How disappointing. As I said at the beginning, the device was terrific for the time we had it. $800 is quite expensive, but we felt it was well on its way to delivering that type of value. Sadly, it stopped working almost a year later, coincidentally right outside of my warranty window (which started before I even purchased the device apparently).

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sampson,

      Thank you for sharing your experience, and I’m sorry to hear you're having issues with your Freestyle 2nd Gen. If your unit is no longer covered under the 1-year Manufacturer’s Warranty, Samsung can still help. You can locate a certified service center in your area by visiting: https://www.samsung.com/us/support/service/locations/

      If you have any questions during the process, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great projector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and small and super easy to install a

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing image very good quality on resolution. Good speakers

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Freestyle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good work great lli cçcccccccccccccccccc mmmmmmmmmmmmmm eeeeeee

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    project

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelente ítem the picture very nice for me recommend 100 por cent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. my husband and I are satisfied with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Projector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it, it’s like a movie theater in my home!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Samsung projector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy ever! Great for when laying on your back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Projector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and high quality resolution.I will recommend this product to family friends

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just love itbis better then i thought it would be

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent better than tv portable use indoor outdoor

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better options available for cheaper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one because I trust Samsung's brand more than some of the other competitors. But having compared this side by side with XGIMI projector worth 60% of the price, I just couldn't justify having this. Also the fact that most of YouTube video reviews were sponsored by Samsung and didn't seem balanced was a big turn off for me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      VaibhavG,

      Thank you for sharing your thoughts on The Freestyle 2nd Gen - we'll be sure to pass this along to our internal teams.

      If there's anything we can ever assist with, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    First time having your personal projector?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to own a projector? I strongly recommend this one. This is my first projector that I ever had. It’s amazing but it’s not cheap at all.It has automatic adjusted when you move the projector from another wall or location and it take seconds to readjust so the screen can look clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Do recommend for chilling

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good projector for its size. Good sound but slow in a way. In the way when turning on and changing apps.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      MarylinC,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Freestyle. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      I hope these tips help.
      You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device especially after you update it online moves a lot faster

    I would recommend this to a friend