Customer Ratings & Reviews
- Model:
- SP-LFF3CLAXXZA
- |
- SKU:
- 10100683
Customer reviews
Rating 4.5 out of 5 stars with 360 reviews
(360 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 2 out of 5 stars
Samsung Freetyle Gen 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- Auto focused in the wrong direction. - Power cord got very hot. - Would never focus to where the screen was clear. - The visual image during the day was very poor quality. - Unfortunately for the price had to much issues and had to return. For not the full amount as was not made aware when purchased. There was a restocking fee, hopefully other future customers have better luck with the product.
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Manny,
It’s unfortunate to hear of the issues that have caused you to return your Freestyle 2nd Gen Projector. Your experience is very important to us and will be shared with our product team.
Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
Rated 2 out of 5 stars
Horrible user experience - doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this product (note, most reviews are "incentivized", so take them with a grain of salt. This review is real - i have been setting up this product for the last 30mins. Why it's taking so long? Because despite it being connected to a very fast wi-fi connection, the product just hangs and won't load pages, apps or anything. It literally is the slowest product i've ever seen in my life - anything you click takes minutes to load. MINUTES. I'm right now waiting to load Prime video and it has been "loading" for 7mins. Absolutely useless. This product is going back tomorrow.
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .MarkS,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Freestyle 2nd Gen. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Super happy with my Samsung projector !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my purchase! exceeded my expectations :)
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
I would recommend this to a friendRated 1 out of 5 stars
Dead after 100 days, used 3x indoors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll start by stating I take great care with all my devices. I figured maybe the other negative reviewers did not or maybe got water on the device. I’ve owned this for exactly 100 days and the decide randomly stopped powering on, tried everything, including other outlets and cables. DO NOT BUY THIS PROJECTOR, this is a defective product! It was great while it worked, but no amount of care matters. I have maybe 50 hours use, indoor only, never leave it running/idle. Completely unacceptable for the price, Samsung has lost my business and you have been warned.
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Stephen,
It’s unfortunate to hear of your experience with Samsung’s Freestyle 2nd Gen. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Projector with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 4 out of 5 stars
Projector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an amazing deal and I like it and only the colore are not clear enough.
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
I would recommend this to a friendRated 3 out of 5 stars
Cool to show-off, not for camping
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Freestyle by Samsung is just about everything I ever wanted in a portable projector. It's small enough to fit in a backpack, light enough to not make it a burden to carry. It features an automatically adjusting keystone, which means you don't have to have the projector pointed straight at your screen. You can even pick it up while a video is playing and set it down at a completely different angle, and it'll auto adjust in a flash. I love the future! If you want, you can project straight up at the ceiling! During the day, in my sunlit bedroom with north facing windows, as long as it was a shorter casting length, like a couple of feet, the cast image was plenty bright enough to see so long as the screen was facing away from the window, but due to the distance the size could only be so big. A longer cast, across the entire room to get the max-sized picture, ended up too washed out by the ambient light. Of course, at night, everything was brilliant with lower light conditions. Now that it's getting dark before I leave work, this is fine. Not sure how it'll be during the summer. As long as you have an internet connection, Samsung made sure to add all the streaming apps, pretty much making it a smart tv. It even provides a curated constant stream of multiple programming channels, giving you the illusion of having cable tv. I'm so accustomed to streaming all of my content on demand, that the faux channel surfing experience that the Freestyle offers has this uncanny valley edge to it. I also don't know if this is the default behavior, or if I hit something during setup, but whenever the projector is not displaying any content for long enough, it'll auto switch to the simulated tv content, playing whatever channel was last on. This can get annoying when you are just trying to rearrange your apps and all of a sudden Duck Dynasty shows up in the background. I couldn't care less about the show, and yet on multiple occasions on several different days, if I wasn't fast enough in choosing my input, here came a bunch of old bearded guys (I'm not sure which one was "Duck") all talking about whatever inane bs, destroying my concentration or will to do anything other than figuring out how to get this guy off my wall. That part of the projector is really, really annoying, and I hope that somebody tells me how to figure it out, otherwise I'm just gonna disable the wifi access because it's that annoying. I also found the Gaming Hub off the main menu, and to my surprise the device supports Xbox's Gamepass cloud streaming, Amazon's Luna, and nVidia's GeForce Now. All I had to do was connect a bluetooth controller (like the one that came with my Xbox Series S), sign in, and I could get right to gaming, no need to hook up a console. Of course, I could always connect my switch (either through the dock and an adapter, or a usb-c mini dock and a mini hdmi cable) or handheld gaming pc to be able to play my portable gaming systems on the big, big screen. Starfield, huge on my wall, was pretty cool. Mario Kart 8 where everyone had a screen the size of a big screen was amazing. One of my favorite features was the various ambient apps. There's a few that look like you have a window with an amazing view that remind me of the scene in Back to the Future 2 in future Marty's house. There's also party décor, like a happy birthday banner or a neon city scene. The funky kaleidoscope routines are also a great way to spend a mushroom trip. The sound is on par with a smaller bluetooth speaker. You won't be using it as your main audio source if you intend to screen a movie for a party in the backyard. You could always hook up a bluetooth speaker system to it to solve that (it also can cast to two different bluetooth headsets simultaneously). But sitting in a room at night and projecting on a space next to you, the sound is sufficient. I was both surprised and puzzled by the remote. It doesn't have batteries, and is charged via the solar panel on the back, which is pretty cool. However, the channel/volume toggles were these thin plastic tabs sticking way out of the remote. I can just imagine them breaking off on the first drop, they look so delicate and fragile. And if you were to bring the projector on a trip, you'd have to take extra care to pack the remote so that the toggles weren't smashed. They are nice and tactile, but what's wrong with the regular buttons all over the remote? There is an optional battery pack attachment, in case you want to have a purely mobile experience. There's also an official case, though it doesn't look like it would fit the charger, remote or battery pack. If both came standard (and the case was fixed to hold those three things, plus a micro-HDMI adapter), this would truly be the ultimate projector. Unfortunately, without the battery pack, you are tethered to the wall via a power cable. And unless you bring an adapter and a cable, you need a wifi connection to use the apps, or to cast to it (if you can). Taking this on a camping trip looks to be too much trouble than it's worth, which is a bummer. The big huge problem that I have with the Freestyle is the lack of support for casting from a Pixel phone. I have a Pixel 8 Pro, and there is no support to cast from any app, including Samsung's own Smartthings app. I don't understand why the device doesn't support it, since it's an Android phone. I can cast to the Freestyle from my iPad mini since the projector has AirPlay support, so what's the deal? The best I could do with the phone was use it as a remote control for the projector. I was also unable to cast from my desktop PC. Casting from my laptop seemed to work ok. My disappointment in finding out that the inability to cast from a Pixel phone is essentially an incompatible and unresolvable hardware conflict is immeasurable. Ultimately, I think this is a really cool device to have, provided you are prepared to deal with the compromises. No support for casting from Pixel phones, no internal battery, micro-HDMI input necessitating the use of an adapter (not included), and auto-playing annoying shows (I even found the setting for automatically starting up the last used app and I switched it off, didn't help) all are really frustrating shortcomings that I feel prevent me from wanting to pop this in my bag to take everywhere. It's more like this little gadget that you whip out to flex on other gadget nerds. If I had a Samsung phone and was more invested in their walled garden of connectivity, I'd probably have a better experience and get to use whatever features are exclusive to their hardware like the desktop environment. I thought it would be like this portable monitor that I could use anywhere, but it's more like a portable auto-playing tv that I can use anywhere in my house close to a plug that's within range of my router, so long as it's dark enough. Since the full functionality of the device is hamstrung by my choice of phone manufacturer, I feel like I have to do too much work to get this to play my own content instead of the 24 hour Duck Dynasty channel.
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .RondonJonsen,
Thank you for sharing your thoughts on The Freestyle 2nd Gen with Gaming Hub. If there is anything we can do to improve your experience, please know Samsung is here for you.
You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Rated 5 out of 5 stars
Samsung projector
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best projector ever!!? Love the quality and resolution of it
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Value for money. Timely delivery. Quality product
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
I would recommend this to a friendRated 4 out of 5 stars
Nice projector
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice projector that packs a big punch. It has few apps pre-loaded to make viewing easier.
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
I would recommend this to a friendRated 5 out of 5 stars
Love this!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this!! So much!! The HD and the versatility of it is great!!
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
I would recommend this to a friendRated 1 out of 5 stars
1 star - Not A review!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To any new buyers, read this before you buy it. It’s not the Best Buy you’ll ever make!! This projector is a joke. Samsung looks is in a competition with some cheap knockoff projector to see who can make the worst device better. The Bluetooth connection for this device is the worst. It never connects with an external speaker. To do it right, one has to reboot it every time. To top this, Samsung apparently is aware of this the 1st generation of the projector that came out and they haven’t fixed it yet.
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .KrutarthS,
I'm sorry to hear you're having Bluetooth issues with your Freestyle 2nd Gen Projector. Please give us the opportunity to gather additional information from you so we can isolate this issue and provide steps towards a resolution. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Samsung projector Samsung projector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it’s so good wooooooooooooooooooooooowwwww
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
I would recommend this to a friendRated 5 out of 5 stars
The best tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it one of the best products I bought in the las years
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product for hours and hours of entertaiment
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
I would recommend this to a friendRated 4 out of 5 stars
The product was good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Resolution for home theater had a wonderful experience
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price. Would recommend to others.
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. Love the navigation and the presentation. 10/10
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
I would recommend this to a friendRated 5 out of 5 stars
perfect item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent projector, very good purchase, I highly recommend it
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
I would recommend this to a friendRated 5 out of 5 stars
Amazing for gamers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing! Great resolution for games & movies.
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
I would recommend this to a friendRated 2 out of 5 stars
Find a different Projector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item looks pretty but doesn’t function good enough for the price tag. I tried to return it 2 days after the 30 day window closed and Best Buy refused it. This was over the holidays. I won’t ever shop there again.
This review is from Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .NickV,
Thank you for sharing your thoughts on The Freestyle 2nd Gen - we'll be sure to pass this along to our internal teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist













