Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $797.99
The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 361 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-361 of 361 reviews
  • Rated 1 out of 5 stars

    Disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not auto focus at all. Slow UI very laggy. And worst of all. Not truely portable. No battery. Needs plug or extra purchase of awful looking "battery stand"

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jr88vette,

      I’m sorry to hear you’re not fully satisfied with The Freestyle 2nd Gen’s Auto Focus performance. Please check the following, which may improve the issues you’re experiencing:

      1. Remove the film covering the lens, as this can affect Auto Focus performance.
      2. Position the device with the “Samsung” logo on the bottom of the unit.
      3. Please also check for available updates, as this will also improve response time. Go to: Home > Menu > Settings > Support > Software Update > Update Now

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung