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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 370 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 370 reviews
  • Rated 1 out of 5 stars

    Not worth the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea poor execution. Perfect for pitch black rooms and shorter throws. Anything over 5’ don’t waste your time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi,

      Thank you for sharing your thoughts on The Freestyle 2nd Gen - we'll be sure to pass this along to our internal teams.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    I wont recommend this to buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost the display with in 40 days after the purchase

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Shanmuka,

      I'm sorry to hear of your experience with your unit not working. We want to make this right for you and ask that you reach us for further assistance with troubleshooting or setting up a warranty service appointment.

      You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    A paper weight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How convenient that it all of the sudden stopped working on the 60th day.. too late to return. Is it bugs? Is it broken? I don’t know. I’m out of luck.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Nicole,

      I'm sorry to hear of the issues you're having with The Freestyle not powering on. Please give us the opportunity to assist with this by calling us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      We look forward to hearing from you.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    BestBuy sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy sucks. Don’t believe their shipping estimates (5days late on average in LA) and often you get a delivered notification before the product arrives. Leaving to look for it and make calls.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi,

      Please know you are leaving a review and 1-star rating for The Freestyle 2nd Gen Projector, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions on The Freestyle 2nd Gen Projector itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Keystone stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keystone stopped working. Very disappointed because I like everything else.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JulieK,

      I'm sorry to hear your Freestyle 2nd Gen Keystone Correction is not working as expected. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Bad image and port availability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a projector that you would want to use daily as the image is not sharp enough and there is only 1 micro HDMI port on the projector.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TechGuru,

      We appreciate your thoughts on the design and image quality of The Freestyle 2nd Gen. If the screen looks distorted, use the Keystone function: Home > Menu > Settings > All Settings > General & Privacy > Projector Settings > Keystone

      If the screen looks blurry, use the Focus function: Home > Menu > Settings > All Settings > General & Privacy > Projector Settings > Focus

      1. Move the projector to the left or right to adjust its angle. Alternatively, adjust the top and bottom angles until the screen shape becomes rectangular.
      2. Move the Projector back and forth to adjust the screen size.

      You may also want to try adjusting Picture Mode, Contrast, Brightness, or Sharpness settings.
      Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:

      Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      Standard: Is the default mode suitable for general viewing environments
      Movie: Is suitable for watching Projector or movies in a dark room.

      You can also manually fine tune your image under Expert Settings. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings

      Lastly, please also check the following:
      1. Remove the film covering the lens, as this can affect performance.
      2. Position the device with the “Samsung” logo on the bottom of the unit.
      3. Make sure you've got the latest firmware updates installed. Go to: Home > Menu > Settings > Support > Software Update > Update Now

      If you’d like more help with settings, please give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    not recommendable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality - price leaves a lot to be desired I do not recommend it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MartinH,

      Thank you for sharing your thoughts on the price. If you're experiencing any issues that have caused you to provide this product a 1-star rating, please know Samsung's here to help.

      You can contact us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A mega Media and Gaming device for 24/7 enjoyment

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector – White offers tremendous digital content. With my Samsung Galaxy S9 phone, I was able to have setup completed automatically with the Smart Things app. All I did was plug in the Samsung - Freestyle 2nd Gen with Gaming Hub and my phone started connecting by itself through its Smart Things app. I was up and running in a few minutes. The home page looks like a You Tube page, except the content is ten times more to view. The media and gaming content is exhaustive. Samsung TV Plus offers hundreds of live television channels providing a universe of different programs of every nature. I will never run out of something to watch, with an abundance of free content plus whatever subscribed content I own, I will be engulfed all day using The Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector – White. Focus is automatically done, whenever I move the Samsung Portable Projector with Gaming Hub forward, backward or side to side. I used Alexa as my AI to give commands and help explain the functionality of the Samsung Portable Projector. I can play Xbox games without my console, by just using my Xbox Game Pass Ultimate with its Xbox app. All of the genres are included. I can choose from indie, family friendly, shooters, action and adventure, fighters and brawlers, strategy, simulation, and RPG games. The Gaming Hub paired my controller easily. All of the most desired apps are included with the Samsung Portable Projector. Netflix, Prime Video, Disney+, Apple TV, Hulu, You Tube, Sling, Tubi, Freevee, and much more. The portability allows me to easily transport it to any of my friend’s home and share the enjoyment of gaming, watching a TV program or videos. The Samsung - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector – White is truly a mega Media and Gaming device for 24/7 enjoyment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product not received

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t received the product how should I give feedback

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Mike,

      I'm sorry you have not received your Projector yet. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner.

      Should you have questions regarding the usage or setup of your Projector once you've received it, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Game and watch wherever

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the summer and throughout the year, we like to set-up outdoor movie nights in the courtyard. My go-to projector has always served me well, but required a stand, focusing and perfect placement on every set-up. The Freestyle has become the new go-to. Small, bright, with a decent throw distance, there is minimal set-up to get going. Most impressive is the auto focus and keystone. It really works. Yes, there are manual controls when necessary, but I am amazed at how it can recognize a viewing area and maximize quality automatically. Great if you're not technically sound. I have a few all-in-one Samsung displays throughout my home, so I've grown to love the Tizen operating system. Now, I have a portable version wherever I want it. Game on the ceiling? Kitchen wall? Hallway? Connect a controller through Bluetooth, pick a service in the gaming hub, and off we go. Just need power and wifi. On the go? Just a little forethought and you're ready. I do not have the external battery, but I use a power station and tethering through my cellphone. If connection is good, boom, viewing/playing on the car ceiling or park wall. Direct sunlight is tough, to be expected, but the daylight picture is definitely viewable. I use with headphones and PA speakers, but the internal will also do the trick if needed. No real boom, but clean, clear audio to hear all the nuances. Having all my entertainment choices and services in a small portable package that I can display anywhere has been quite a treat. I will most likely buy a second unit to get the extended screen. Happy thus far!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Power of a Samsung TV in the palm of your hand!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a projector... with the power, flexibility, and friendliness of a Samsung TV/Smart Monitor, in a package almost small enough to fit in your car's cupholder. No mounting required, it has a cool kickstand that lets it point in any angle (except down), and it weighs in at a mere 1.6lbs . You can install all your favorite Samsung TV apps on it, cast to it, HDMI to it, and it even has high quality speakers built into it! Put it in your backpack, purse, or just carry it. Project on the wall, the ceiling and watch from bed, on the outside of your house and watch from your back yard, on a sheet or on a screen (for best results, use a projection screen). Resulting image ranges from 30 inches to 100 inches at 1920x1080 (full HD). No worrying about bulbs - the included LED light source is rated for 30,000 hours ( nearly 3 1/2 years of continuous use). This projector has changed how I show movies - I used to have everyone over to watch on the "big screen" with my other projector, now we just decide who is hosting and I carry them gem of a device with me! Fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go get you one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it a day and I love it. I bought a 75 screen from Best Buy on the cheap ($30.00). It's like having a smart TV in your hand. I also got the micro HDMI cord and I can play my Xbox on it too. Definitely worth its weight in gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tks BestBuy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Its a success in my house and everywhere. The best gift i receive. Tks bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Projector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely amazing projector, I personally recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes to all those reasons you think you want this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing, quality is great and the portability makes it so useful when traveling or having a temp "TV" in the guest bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting the original for awhile but never committed to purchasing. What a great purchase on the new model and it works exactly how it is supposed and I got it on sale!!! I will say I didn’t realize I needed the HDMI to micro HDMI cable but that’s like a 10 dollar adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backyard Movies

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better picture than I anticipated at this price point. I’ve tried it out a few times and has all the features as my Samsung Tv. Great for backyard movie nights. The only knock is it doesn’t work with SmartThings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced our outdated TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were moving into a new place and needed a new TV. We have two toddler boys and thought this would be a fun alternative to a television. It definitely is! It works great and the picture quality it awsome. Super stoked on our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best one.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This projector becomes to be my favorite one. With the samsung freestyle u can take it with u wherever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is actually great! It's an all in 1 entertainment setup. 5 stars when they add 4k!

    I would recommend this to a friend