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Customer reviews

Rating 4.5 out of 5 stars with 391 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 391 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it all the time. For home and I take it to work and put it on a wall. Dark movies it can be a little hard to see but overall i love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty unit, poor service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this projector, and probably would have if it had worked correctly. Full disclosure, I ordered an open-box unit to save ~$120, because it described it as being in "like new" condition, and it was also on sale for an additional $200 off. However, when I opened it and set it up, it had the following issues: unable to add to Smart Things, would not respond to the remote 90% of the time (another Samsung TV I own was responding to the remote so this was an issue with the projector rather than with the remote), and the automatic keystone correction did not work at all. It would try to correct the angle, but with wildly different results on each attempt, all of which were very noticably crooked. It also got warmer than I would expect it to get after being on for a couple minutes (I expected it to generate some heat but not this much). Figured I got a defective unit and would try to trade it in. When I went to the store to do so, I was informed I would have to pay more money because the one I got was an open box and they didn't have any open boxes they could exchange it for. No problem, I understand that and it's fair, but then they also wanted me to pay another $200 because it was no longer on sale. I can't justify paying an additional $320 as a result of being sent a defective product, for which I am not at fault. I then decided to return it for a refund. I was first told I could only get store credit, which is useless to me, because I won't be shopping again at Best Buy after this. Eventually I was refunded the full price I paid. The employee that helped me was patient, courteous and made a genuine effort to find a satisfactory resolution. The manager that came to assist her, however, was polite enough but did not seem to want to put any effort into finding a fair resolution. All this is to say that I can't recommend the product because it had so many issues right out of the box (despite being described as "like new"), but if you do purchase it, consider getting it from a seller that is willing to provide adequate service if you receive one that is defective as I did.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      SamN,

      We appreciate you sharing your experience with Samsung’s Freestyle 2nd Gen. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Auto adjust feature! Works with PC, PS, and Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Projector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but i had network issues when i turn it on so i decided to bring it to the store to exchange it. Rep in Sacaramento made me pay for $99 restocking fee even if it is damaged and still within the return period. I should have called samsung since it has warranty. Nevertheless, i enjoy it so i have it exchanged and picked up in Pleasant Hill.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awsome project

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome product. Love the quality of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great projector!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it auto adjust to the space we have to project on. The sound on the projector is pretty good also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn't fail.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this piece of tech better to use outside. Better to pair it with a external speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Definitely a need to have item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it connects with everything via Bluetooth and I love picture wise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, the auto focusing and low lag when connected to game system is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product but doesen't work for our needs... commercial presentations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart Portable Projector

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little projector. It does the job well. Good quality. Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Projector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great! Im curently trying to figure out which hdmi cable i can use for it to work with my ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warch anything anywhere. Love having this when the kids come over

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Projector to Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent projector, good image quality, I will buy a second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Projector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and high quality resolution.I will recommend this product to family friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really nice and confortable to use, perfecto for small spaces

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much! The color is so beautiful and the speaker is very good!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great projector

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend to buy this product. Great sound quality and you don’t need additional speakers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent projector for the money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus is an excellent projector. The game hub is super convenient. Such an easy to use projector!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ans portable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Got a samsung case for it and love to bring it all over with me.

    I would recommend this to a friend