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Customer Ratings & Reviews

$799.99

Customer reviews

Rating 4.5 out of 5 stars with 385 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector for its crisp picture quality and easy portability. Users also appreciate the quick setup, amazing size, and genius auto focus. Some customers mention concerns about the brightness and connectivity, with a few noting the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-385 of 385 reviews
  • Cons mentioned:
    Brightness

    Rated 2 out of 5 stars

    Better options out there

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please spend.a little more and get a better projector. 25% more in cost will get you 2000 more lumens. Digital keystone isn't great, and only usable in a dark room. Randomly restarts. Too expensive for what it is.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Juno,

      We appreciate you taking the time to let us know about your experience with your Freestyle 2nd Gen. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung freestyle projector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great projector can't ask for much more for the money great price

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 1 out of 5 stars

    Unhappy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed it while it worked. Bought this is August of 2023 and it is now November of 2024 and it just stopped working. Not power no lights nothing. Tried techinal support which they had me do all the usual steps. Told them it didnt work and was told. Sorry your warranty expired in August so it isnt covered. Paid over 700 dollars for a paper weight I love samsung but HIGHLY dissappinted with this purchase

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ShannonR,

      I’m sorry to hear of the issues you’re experiencing with Samsung’s Freestyle 2nd Gen. If your Projector is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/

      If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    None

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and compact, with many functions and characteristics.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not auto focus at all. Slow UI very laggy. And worst of all. Not truely portable. No battery. Needs plug or extra purchase of awful looking "battery stand"

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jr88vette,

      I’m sorry to hear you’re not fully satisfied with The Freestyle 2nd Gen’s Auto Focus performance. Please check the following, which may improve the issues you’re experiencing:

      1. Remove the film covering the lens, as this can affect Auto Focus performance.
      2. Position the device with the “Samsung” logo on the bottom of the unit.
      3. Please also check for available updates, as this will also improve response time. Go to: Home > Menu > Settings > Support > Software Update > Update Now

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung