Customer Ratings & Reviews
- Model:
- WE402NV/A3
- SKU:
- 6323475
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Washer/Dryer Laundry Pedestal with Storage Drawer, highlighting its ample storage space and the added height it provides for easier access. Users appreciate the convenience and ease of use, as well as the overall aesthetic appeal. While some find the price a bit high, the pedestal is generally praised for its compatibility and contribution to a more ergonomic laundry experience.
This summary was generated by AI based on customer reviews.
Great but likely will arrive damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the pedastals but they arrived beat up. Box was in perfect condition so they were damaged prior to boxing. They were returned and i purchased them elsewhere.
I would recommend this to a friendGreat for added height, so-so for storage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these so my wife doesn’t have to bend down to use the machines. Does that well. Only thing I don’t like is you can’t store detergent in the pullouts, as they’re not high enough. What else am I gonna put in there?
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Evan, we would like to congratulate you on your new Samsung Laundry Pedestals. It is great to see that you are enjoying your machine and I am happy to welcome you to our community. Thank you for choosing Samsung. ^Brad
- Pros mentioned:Height
So high definitely not low
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really happy to get pedestals again. Perfect height for the washer/dryer. Only issue is they don't seem to hold as much as my old ones. Other than that real happy.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Moobys, Samsung is pleased to hear that you are happy with your new pedestals. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us and your concerns will be shared with our product team. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143806510) and it will help our team pull up your information. We thank you for choosing Samsung for your home. ^Lena
Great added storage space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great storage space. Love that it raises the height of front loading machines to make easy access to the machine. Great for short arms that have difficulty reaching into top loaders.
I would recommend this to a friend- Pros mentioned:Height
Best purchase ever! These are Heaven sent, no more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my washer & dryer nearly two years, I wish I have bought these back then! OMG no more bending, both my husband and I are so happy to remove from one machine to the other without complaining "OH MY BACK HURT, OH I HURT TO REACH INSIDE" Those days are GONE! We will never ever go back to not having a pedestal.
I would recommend this to a friend Fits just right!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The special pricing made it very worthwhile! Setup is simple & function is very smooth.
I would recommend this to a friendStorage drawer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hirlpool drawers, which makes it impossible to store any large laundry supply containers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the review about the pedestal, MsPB.
Should you need further support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
On sale price and great install.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, good install by the geek squad, made sure machine and draw was correctly balanced. Only took 4 days for delivery and install.
I would recommend this to a friendW/D Drawer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful. Took a while to arrive, but delivery was on point. They even installed it for us given the cumbersome nature of lifting W/D units.
I would recommend this to a friendDoes What It Should
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pedestal, does the job it should. I had to purchase a new dryer and did not realize the old pedestal would not work. This one has a sleeker design so I am glad I got it.
I would recommend this to a friendMust have!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very necessary to make dryer/washer easily accessible, but expensive
I would recommend this to a friendNot as functional as I had hoped
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these pedestals to go with my Samsung front load washer and dryers. They match perfectly but it was a pain getting the washer on top of the pedestal because it’s so heavy. I was hoping the storage drawer would allow me to store/hide detergent, but it’s not functional. The drawer height is too short to hold my detergent bottles so I have to set them on the side. wish the stand was a couple inches taller. Would recommend the pedestal if using it just to raise the height of your washer/dryer. Just don’t count on using the drawer to store detergent.
I would recommend this to a friendBrand response from Samsung
Posted .Hello ACVX! We appreciate you for taking your time to tell us about your experience, because you are a valued member of the Samsung family your experience matters to us. Your feedback helps us to understand where we can take steps to improve our products and services. Again thank you for being an important part of the Samsung family. ^Nic
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit for washing machine. As usual godd services provided by Best Buy
I would recommend this to a friendVery essential
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Without pedestal, it is difficult to load/unload washer/dryer. So this is a must. Geek squad was super helpful in setting up the washer/dryer on the pedestals.
I would recommend this to a friendWorth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pedestal for my Samsung washer. I got it for a really good deal a few months ago. Now it has gone back up but it still worth every penny!!!
I would recommend this to a friendSamsung washer/pedestal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are essential and i wish I had purchased them when I bought the washer/dryer set. It would have saved me alot of back pain. The only drawback is it does make it louder as the washer is sitting on top of it now.
I would recommend this to a friendLove this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I had bought this pedestal at the time I bought the washer. So nice to have this at a height where I can reach small socks, wash cloths, without climbing in the machine,LOL>
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is pleased to hear that the companion for you washer was added for your laundry experience. Thank you for being a part of the Samsung family. ^Cat
Samsung
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome would purchase again and was delivered on time
I would recommend this to a friend- Pros mentioned:Height
Poor design..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gives the machines nice height but the drawers are not deep enough for the detergent and fabric softener jugs to stand upright, poor design.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Lisa,
Thank you for taking some time to share your experience with our product.
We apologize for not meeting your expectations about the pedestal; rest assured that We will take note of your concern as this will help us improve our product in the future.
To help you with this, I am providing this link to guide you on the issue.
Specification Sheet
https://image-us.samsung.com/SamsungUS/home/home-appliances/home-appliances-accessories/pedestal/we402ne-a3/WE402NV_V4.pdf
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144730860
Thank you for choosing Samsung. Have a great day.
^^Ross
Perfect fit.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great price on this washer stand and it is exactly what i needed.
I would recommend this to a friend