Customer Ratings & Reviews
- Model:
- WE402NV/A3
- SKU:
- 6323475
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Washer/Dryer Laundry Pedestal with Storage Drawer, highlighting its ample storage space and the added height it provides for easier access. Users appreciate the convenience and ease of use, as well as the overall aesthetic appeal. While some find the price a bit high, the pedestal is generally praised for its compatibility and contribution to a more ergonomic laundry experience.
This summary was generated by AI based on customer reviews.
W
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No coment the drawer is aa the washer dryer sucks
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Marunali,
We can feel your disappointment with your pedestal with storage drawer. We are here to help you in every way possible.
We would like to speak to you directly to gather more details and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146608750), to help our team pull up your information.
Have a great day!
^Rodel
Poor service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Service,, Had nothing but issues from the start.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Let's have your unit examined, DonaldE.
We would like to speak to you directly to determine how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145801819, to help our team pull up your information.
Have a great day!
^Chrystel
Wrong item shipped
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong item was shipped. Website shows one product but brand/vendor actually shipped out a different item.
No, I would not recommend this to a friendVery cheaply made for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap piece for the price, the lg brand is made 10 x better
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you so much, Dawg, for sharing your thoughts on this pedestal. ^Jecca
Damage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor damage never got the replacement had to go elsewhere for one
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Reference Ticket Number: 1144788687
^Camille
Did not fit our machines.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You sent these twice and neither one fit our machines. Very frustrating!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Garver,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
For immediate resolution with regards to your issue, you may reach us via the following links.
Reference number:1144354077
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung,
^Ross
One came dented
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is it’s good it’s just one of them came dented
I would recommend this to a friend- Pros mentioned:Height, Storage
Laundry room must have!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must-have for your laundry room! Especially for someone with back issues! It gives your washer/dryer a lift off the ground not to mention the deep pull-out storage drawers!!
I would recommend this to a friend - Pros mentioned:Height, Storage
Must Have Item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have item for the washer and dryer units. I can't imagine what it would be like without them! The extra foot off the ground in height makes a world of difference when doing lots of loads of laundry. And the extra storage gained is a nice perk!
I would recommend this to a friend Pedestal Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Functional and they look great. Makes doing laundry much easier.
I would recommend this to a friend- Pros mentioned:Ease of use, Height
Great Product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these, great for adding a little extra height on the machines. Great for people who have trouble bending down.
I would recommend this to a friend - Pros mentioned:Height, Storage
Love them
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these!!! Add so much storage. The added height makes the w/d so much more back friendly.
I would recommend this to a friend Pedestal for Samsung washer and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!! Good quality materials and excellent delivery service
I would recommend this to a friendWasher and Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a wonderful addition to my new washer and dryer. It was so needed.
I would recommend this to a friend- Pros mentioned:Ease of use
A gift from Heaven!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am over 70 years old and bending over to get things from the dryer is difficult for me. This pedestal allows me to get things from the dryer while still standing up. This is truly a heaven sent item!
I would recommend this to a friend - Pros mentioned:Ease of use
Platform Is a Wonderful Laundry Tool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The platform make easier removing of clothes from the washer and dryer. That important for me since I trying to avoid bending over so much due to back pain’. Great investment!
I would recommend this to a friend Frustrating Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, the individual who brought the pedestal did not bring the kit to install it and were just delivering it to me and I guess i was expected to install it myself. Then they installed it andd forgot to turn on the water to washing machine. This was totally frustrating from start to finish.
I would recommend this to a friend- Pros mentioned:Ease of use
Greg D.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It made a huge difference. It's well worth it. It makes getting clothes out of the washer and dryer much easier.
I would recommend this to a friend - Pros mentioned:Height
Worth the investment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my appliances the perfect height for me. No tippy toes or straining the back bending over.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it makes it easy to no longer bend to load and unload
I would recommend this to a friend