Customer Ratings & Reviews
- Model:
- WE402NP
- SKU:
- 12374159
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the product primarily for its excellent storage capabilities and the added height it provides, which significantly enhances convenience and ease of use. They also appreciate its ergonomic benefits, overall aesthetic performance, and how well it fits and integrates with existing units, often noting quick installation and a lack of vibration. While many find the product to be a great addition, some customers feel its price is a bit high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Pedestal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product it looks amazing and the quality of the product great.
I would recommend this to a friend - Pros mentioned:Ease of use
New Samsung Pedestals
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the pedestals for our new washer & dryer! The pedestals make it a lot easier to load and unload, so easier on the back.
I would recommend this to a friend - Pros mentioned:Storage
Perfect for my washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two Pedestal storage drawers for my washer and dryer. They work perfect for me because I do not have to bend way down in order to load my laundry.
I would recommend this to a friendBrand response from Samsung
Posted .We're happy to hear that the pedestals make doing laundry easier and more convenient. ^Lo
- Pros mentioned:Height
Ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item but, I can't use it because my old washing machine drip pan is underneath. I cannot open the drawer but it gives my washing machine height which I like.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Kimy! Thank you for your positive feedback and choosing Samsung. ^Nic
- Pros mentioned:Height
Great Priduct
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! No complaints what so ever. Lifts the dryer and washer just right.
I would recommend this to a friend - Pros mentioned:Ergonomics
Not much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say about this it was purchased to raise my machine up so we did not have to bend over to get in an hour or a bit other than that it’s a drawer there’s not much to be said about that
I would recommend this to a friend - Pros mentioned:Storage
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, helps with storage and especially my back lol. I don’t have to bend over to load the clothes. The best!
I would recommend this to a friend - Cons mentioned:Price
Perfectly Good Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In stock at local at local Best Buy, fits perfect and allot less expensive than local Home Depot that botched their order.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there JimE, I would like to congratulate you on your new Samsung Pedestal and really appreciate you for taking the time time to post your review. We are glad to see that you are enjoying your new machine. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Storage
great drawer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its great except my laundry bottles are too tall to fit in the drawer. but it keeps most of my stuff secure and in 1 place. its looks very nice
I would recommend this to a friend - Pros mentioned:Storage
Samsung pedestal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the pedestal for my washer and dryer.
I would recommend this to a friend - Pros mentioned:Overall performance
Leave blank
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t open yet, because my washer/dryer is on the way. But the box looks big, I think the quality will be good too.
I would recommend this to a friend - Pros mentioned:Storage
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These not only look great, but also provide great storage and better functionality. And I got them for only $99 a piece
I would recommend this to a friendBrand response from Samsung
Posted .Hi ClemsonGuy73! We are happy to hear that this unit is meeting your expectations and we thank you for your continued support and for choosing Samsung. ^Nic
- Pros mentioned:Height
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should never have bought the washer and dryer without this. It was so difficult to get clothes out. Not any more. They are the perfect height.
I would recommend this to a friend - Pros mentioned:Storage
An essential component
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have to lift the washer and dryer, otherwise they'll be very low to the floor. Plus it doubles as a storage compartment.
I would recommend this to a friend - Pros mentioned:Height
Awesome Stands
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never thought I would really want stands, but it's so much more comfortable to do laundry in front-load machines with these! My only complaint is they can be a little noisy when the machine is moving a lot.
I would recommend this to a friend - Pros mentioned:Height
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When i purchased the pedestals for our washer and dryer i specifically request and asked to pay extra for installation. The site eliminated the charge because it said i was a prime member. Sure enough, it's delivered with no one to install it. Very disappointing. Most individuals do not have the ability to pick up a washer and dryer and set it on a pedestal
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
However, if you wish to install it on your end, I have shared a link and video for you to check.
https://www.samsung.com/us/support/answer/ANS00033270/
Install your Samsung laundry pedestal or riser
How to install the pedestal for your Samsung ... - YouTube
https://www.youtube.com/watch?v=MVOYfniRpJI
Reference Ticket Number: 1144784417
^Camille
- Pros mentioned:Storage
Loading and uploading so much easier
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These make loading and uploading the washer and dryer so much easier and love having extra storage space.
I would recommend this to a friend - Pros mentioned:Storage
Really improves ergonomics
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got two because our old knees and backs don’t squat low like they used to. There’s even room in the drawer for a large jug of detergent.
I would recommend this to a friend A good fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly with the Samsung washer I purchased. I thought the pedestals were out of stock, but they aren't!
I would recommend this to a friend- Pros mentioned:Storage
Must have
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don’t want to have to constantly bend down to move items or swap between washer and dryer you have to purchase the pedestals they match perfectly
I would recommend this to a friendBrand response from Samsung
Posted .I couldn't agree more, Chichi05! Thanks for the 5 stars. ^Jecca