Customer Ratings & Reviews
- Model:
- WE402NP
- SKU:
- 12374159
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the ample storage space and the added height these pedestals provide for their laundry appliances. Users frequently highlight the convenience and improved ergonomics that help prevent back strain during daily chores. While some note that the price point is on the higher side, most are pleased with the easy installation and the way the units fit perfectly with their existing machines.
This summary was generated by AI based on customer reviews.
Great combo with my washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it today and the color/combo brightens up my laundry space
I would recommend this to a friendIf you don’t like bending this is for you
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Got it on sale so a little bit biased but these are great. Bought 2 but 1 seemed like it was actually a return or a display model which was not cool. It also had a ding on it but it was not visible once installed
I would recommend this to a friendToo tall and damaged by delivery guyv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a short person so this pedestal makes my washer and dryer waaay to tall for me as I have a front loader and a washer on top. I need something much shorter. Also you can’t stand large bottles up in it.
I would recommend this to a friend- Pros mentioned:Height
Storage is not so great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of the pedestals and the height that it elevates the units is ok. Storage is horrible. The lager sizes of laundry detergent will not fit. It really will not allow any item to be placed standing up. If you are buying the units for storage, I would skip the purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Scvol,
Thank you for sharing your experience with us.
And we do apologize for not meeting your expectation about our product.
To understand more about the product and its features
Here's the product Product Manual for your reference
https://content.syndigo.com/asset/bc725f0d-0185-41d6-9eff-d0ef6c5dadda/original.pdf
For further inquiries you may reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung.
Reference number:1144382345
^Ross
- Pros mentioned:Storage
Nice looking pedestal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pedestal looks really nice under the washer and dryer. Great storage space as well!
I would recommend this to a friend these pedestals are good if you have back problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes access to the washer and dryer so much easier and keeps little ones safe!
I would recommend this to a friendGreat addition.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took too long to get these but to have the units raised is wonderful. If you are buying make sure you have the time to wait for them or have them come later.
I would recommend this to a friend- Pros mentioned:Ease of use
Beautifully Made But
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Downside is the cost! Easy to slide open and close.
I would recommend this to a friend - Pros mentioned:Storage
Nice accessory.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice pedestal with ample clearance and storage.
I would recommend this to a friendBrand response from Samsung
Posted .Great news, EricG. Thank you for choosing Samsung! ^Lo
- Pros mentioned:Storage
Pedestal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pedestal does it’s Job and his storage underneath.
I would recommend this to a friend - Pros mentioned:Storage
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great storage would purchase another one price is great
I would recommend this to a friend - Pros mentioned:Height, Storage
No installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item itself is fine. However the delivery from BestBuy was very bad. They left it on a wheelchair ramp and did not actually install it. I had to hire someone else to clear the ramp and install it. Even if they skip installation they should know better than to leave it in a place like that. The salesman also promised that it would be installed and not just delivered.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you sharing your experience with the delivery and installation of the pedestal.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica
Installation of Samsung washer & dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and seamless install! Great customer service!
I would recommend this to a friend- Pros mentioned:Height
Great Pedestal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the washer & dryer a great accessible height
I would recommend this to a friend Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as the tag line suggests - Best Buy ! Picked up two champagne pedestals for the price if one. Great value and deal. Bought them before purchasing the machines during the recent appliance sale Thank you.
I would recommend this to a friend- Pros mentioned:Height, Storage
Pedestal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pedestal is great storage and adds just the right height for the washer and dryer.
I would recommend this to a friend Wife loves them.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for our washer & dryer and wife loves them. It also has soft close when closing the drawer.
I would recommend this to a friendGreat item
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these a few years after you got thew washer and dryer. Word of advice: Buy them when you get them washer and dryer. These are fantastic. Makes using and maintaining so easy.
I would recommend this to a friend- Pros mentioned:Height
E for Effort Pedestals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well Samsung tried...other than boosting up the machine so that it's an adult leveled height I don't use them. I can't fit any of my laundry products in them, which was a major selling point because my house came with a storage cabinet that doesn't fit any of my laundry products either...
I would recommend this to a friend - Pros mentioned:Height, Storage
No more bending to get clothes out of dryer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, No more bending to get clothes out of dryer, and it is also great for storing dryer sheets, laundry detergent, and other items.
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate you taking time to leave us a review on your Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer. You made an excellent choice for your home and we are pleased to hear how happy you are!
For your future reference, you may check this link https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144598492.
-Noraina