Customer Ratings & Reviews
- Model:
- WE402NP
- SKU:
- 12374159
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the ample storage space and the added height these pedestals provide for their laundry appliances. Users frequently highlight the convenience and improved ergonomics that help prevent back strain during daily chores. While some note that the price point is on the higher side, most are pleased with the easy installation and the way the units fit perfectly with their existing machines.
This summary was generated by AI based on customer reviews.
Samsung Washer and Dryer pedestals.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This helped us big time. Especially with having back issues.
I would recommend this to a friend- Pros mentioned:Height
Waste of money unless you are tall
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have pedestals for both the washer and dryer. The only reason is to raise the machines to see in them better. We are a tall family. Honestly I have never opened the pedestals to use the storage . Cheap plastic drawers .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this to our attention! ^Ty
- Pros mentioned:Ease of use, Storage
great pedestal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the pedestal help to keep the washing machine off the floor and is easy on your back. is great not having to bend down to put clothes in washing machine and take them out
I would recommend this to a friend No bending please
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for side by side stacking! I wouldn’t have did it any other way
I would recommend this to a friendMust have
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for washer and dryer to be aesthetically pleasing
I would recommend this to a friendSmaller than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that this drawer is smaller in size than my previous pedestal with storage drawer.
I would recommend this to a friend- Pros mentioned:Height
A necessity
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really feel that having the washer and dryer elevated is necessary. Simply makes the laundry room complete. The down side is, don’t expect to fit family sized detergents.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JMelendez,
Thank you for sharing your experience with our washer. Samsung always intends to provide great products and satisfaction to our customers. And I understand you want family-sized detergents to fit in it. You should always read the detergent manufacturer’s guidelines for the correct amount of detergent to use. Usually, the amount is based on the load size. Even if the manufacturer instructions say to put an amount that exceeds the Max Fill line, you should NOT exceed the line. You can switch to a more concentrated detergent or run a smaller load size, so you don't use too much.
We have some guidelines for you, so you'll know how to do everything right and your clothes always come out clean.
https://www.samsung.com/us/support/answer/ANS00084866/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Stay safe,
Reference Ticket Number: 1144356077
^Mila
- Pros mentioned:Height, Storage
A must buy with washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adds the perfect height for easy front load Good storage keeps the clutter hidden away
I would recommend this to a friend Great but likely will arrive damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the pedastals but they arrived beat up. Box was in perfect condition so they were damaged prior to boxing. They were returned and i purchased them elsewhere.
I would recommend this to a friendGreat for added height, so-so for storage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these so my wife doesn’t have to bend down to use the machines. Does that well. Only thing I don’t like is you can’t store detergent in the pullouts, as they’re not high enough. What else am I gonna put in there?
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Evan, we would like to congratulate you on your new Samsung Laundry Pedestals. It is great to see that you are enjoying your machine and I am happy to welcome you to our community. Thank you for choosing Samsung. ^Brad
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do all my shopping at Best Buy group store great prices great employees
I would recommend this to a friend- Pros mentioned:Height
So high definitely not low
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really happy to get pedestals again. Perfect height for the washer/dryer. Only issue is they don't seem to hold as much as my old ones. Other than that real happy.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Moobys, Samsung is pleased to hear that you are happy with your new pedestals. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us and your concerns will be shared with our product team. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143806510) and it will help our team pull up your information. We thank you for choosing Samsung for your home. ^Lena
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color match keeps me checking in to admire my laundry room. Makes loading and unloading quite easy.
I would recommend this to a friendDoes What It Should
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pedestal, does the job it should. I had to purchase a new dryer and did not realize the old pedestal would not work. This one has a sleeker design so I am glad I got it.
I would recommend this to a friendOn sale price and great install.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, good install by the geek squad, made sure machine and draw was correctly balanced. Only took 4 days for delivery and install.
I would recommend this to a friend- Pros mentioned:Ease of use, Storage
Pedestals..YEA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the extra storage for laundry supplies! Makes loading and unloading the machines easier...less bending over!
I would recommend this to a friend Quality pedestal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pedestals are matching the wadher and dryer. Did not come dented and are a lovely compliment.
I would recommend this to a friend- Pros mentioned:Height
Best purchase ever! These are Heaven sent, no more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my washer & dryer nearly two years, I wish I have bought these back then! OMG no more bending, both my husband and I are so happy to remove from one machine to the other without complaining "OH MY BACK HURT, OH I HURT TO REACH INSIDE" Those days are GONE! We will never ever go back to not having a pedestal.
I would recommend this to a friend W/D Drawer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful. Took a while to arrive, but delivery was on point. They even installed it for us given the cumbersome nature of lifting W/D units.
I would recommend this to a friendMust have for washer/dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only complaint with this pedestal would be the fact that my typically sized 92 fl. oz. detergent bottle will not stand upright (just barely). Aside from that, no complaints. Makes reaching in the large capacity tubs much easier.
I would recommend this to a friend